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Pontins Southport Holiday Park

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Traveller (2367)
Room & Suite (615)
Dining (65)
Overview
  • Excellent9%
  • Very good15%
  • Average16%
  • Poor10%
  • Terrible50%
4 days ago
“Run Down”
6 days ago
“You get what you pay for!”
AMENITIES
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,506)
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4,504 results
Traveller rating
413
679
742
489
2,181
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LanguageEnglish
413
679
742
489
2,181
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1 - 5 of 4,504 reviews
Reviewed 3 days ago via mobile

This place is an absolute joke! Very dirty, rubbish everywhere and apartments are completely run down.we arrived to an apartment that hadn't been cleaned, there was blood stains on wall, used sanitary products in bathroom, dirty dishes in the sink and the place smelt disgusting!...More

7  Thank Vannessa K
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 2 days ago

Thank you for taking the time to write a review. it was unfortunate to hear you had all these problems during your stay with us . we will pass this on to the manager and park staff to look into these concerns to avoid in...More

Reviewed 4 days ago via mobile

This is a site in very very desperate need of an upgrade. The whole place is just shabby and run down looking. There was litter lying about everywhere. As for the apartment definitely needs a good clean and a lick of paint and fixtures replaced...More

2  Thank Michael B
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 3 days ago

Thank you for taking the time to write a review. it was unfortunate to hear you had all these problems during your stay with us . we will pass this on to the manager and park staff to look into these concerns to avoid in...More

Reviewed 4 days ago via mobile

We decided to take our seven year old for a cheap week away during the summer holidays. When we arrived there we were horrified the room which was supposed to be a upgraded room smelled, there were punch marks in the door and swarming with...More

2  Thank phillthepower
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 3 days ago

Thank you for taking the time to write a review. it was unfortunate to hear you had all these problems during your stay with us . we will pass this on to the manager and park staff to look into these concerns to avoid in...More

Reviewed 4 days ago via mobile

Where to start The room was dirty Not right equipment Balls at the windows all day long as the netting missing The arcade everything is broken The pool was a dirty colour was not swimming in that Things broken in the room Rude staff Kids...More

1  Thank danielforward1403
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 3 days ago

Thank you for taking the time to leave feedback on Trip Advisor. I will pass the entire review onto the team at the holiday park so they are aware of what you experienced as they will want to do their best to avoid this happening...More

Reviewed 4 days ago via mobile

Taken my 3yrold granddaughter .I had up graded ,When I got into apartment floor was dirty ,smell of damp .I went to complain there was a qeue of 50 people .was not happy .I found a cleaner ask if she mind cleaning the floor but...More

1  Thank Anne J
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 3 days ago

Thank you for taking the time to write a review. it was unfortunate to hear you had all these problems during your stay with us . we will pass this on to the manager and park staff to look into these concerns to avoid in...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$84 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Resort Hotel in Southport
#2 Budget Hotel in Southport
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Resort Hotel in Southport
#2 Budget Hotel in Southport
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Photos
Traveller (2,367)
Room & Suite (615)
Dining (65)
Pool & Beach (32)
Family and Play Areas (72)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
JACQUELINE A
31 July 2018|
Answer
Response from Danielle B | Reviewed this property |
hi,the activities cost between 2 and 5 tokens(each token costing £1) the bouncy castles are 2,the 4 seater gocarts are 5 tokens plus a £5 deposit and the single seat gocarts are 3 tokens plus £5 deposit. if uv booked club... More
1
Vote
denkat123
30 July 2018|
AnswerShow all 2 answers
Response from bazonian2015 | Reviewed this property |
This is not a question. In my experience I found it okay with no real issues.
1
Vote
BIG B
28 July 2018|
Answer
Response from denkat123 | Reviewed this property |
Don't go
0
Votes
Room Tips
"do not attempt to stay here"
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"There is none by the look of it"
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"We had apartment 113 which was quiet by the baths"
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"Club rooms offer free electricity, complementary wine and daily newspaper and bedding linen"
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