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See all 23 hotels in Southport

Pontins Southport Holiday Park

4,261 reviews
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Traveller (2111)
Room & Suite (493)
Dining (64)
Overview
  • Excellent9%
  • Very good15%
  • Average16%
  • Poor11%
  • Terrible49%
1 week ago
“Please sort it out....”
1 week ago
“Bring Back Mark Teare”
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
2.0 Star Hotel
All hotel details
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Reviews (4,261)Write a Review
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LanguageEnglish
387
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2,048
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1 - 5 of 4,260 reviews
Reviewed 1 week ago via mobile

I booked this break as a return as iv been going for the past 4 years, as a disabled single parent with 2 kids aged 10/9 we booked our room a full 362 days before hand in the same block as our friends 4 different...More

2  Thank Michael R
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 5 days ago

Thank you for taking the time to write a review. I am concerned to read that your recent stay at our Southport park was not up to standard. If I could please ask you to contact our Guest Solutions Team (guestsolutions@pontins.com) with your concerns and...More

Reviewed 1 week ago via mobile

Stayed there for 5 days in the last week of October 2017 Check in was in slow The accommodation we were given 1st had cracked windows and a busted front door . We asked to be moved the next place wasn’t clean and was freezing...More

1  Thank Jason C
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 5 days ago

Thank you for taking the time to write a review. I am disappointed to learn that your recent stay with us was not to your expected standard. If I could please ask you to contact our Guest Solutions Team (guestsolutions@pontins.com) with your concerns and details...More

Reviewed 1 week ago

This is our 5th year coming here for the New Year celebrations and as always we had a good time generally due to the company we are in (4 families all with kids of similar age) However this time there seemed to be a few...More

3  Thank Tumeltys
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 5 days ago

Thank you for taking the time to write a review. Your review is concerning to read. I am disappointed to learn that your recent stay was not up to the standard you had on previous years. I hope your experience does not deter you from...More

Reviewed 2 weeks ago

well,just come home from ouyr new year break, had a fab time, yes there were a few issues, but overall was a great break, not much going on on new years day li,ke usual ,but was reassured this would be changed. The new manaagment were...More

Thank Sarah R
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 2 weeks ago

Thank you for taking the time to write a review. As a company we are always delighted to hear that our guests have enjoyed their holidays and have returned home with good memories. I have forwarded your kind review over to the new management team...More

Reviewed 2 weeks ago via mobile

Came to stay for a week with my 4 children in the summer holidays and was really stressed after hearing bad reviews in my local paper went feeling as though I was going to be so disappointed but kept in mind that we had paid...More

1  Thank April G
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded 2 weeks ago

What a wonderful review! Thank you so much for writing it, as it will certainly be very helpful for those who are considering taking a Pontins break to our Southport park in the future. On behalf of our Southport Park I look forward to welcoming...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$62 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Southport
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Southport
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (2111)
Room & Suite (493)
Dining (64)
Pool & Beach (31)
Hotel & Grounds (1413)
Bathroom (110)
Family and Play Areas (72)
Business Centre & Event Rooms (5)
Questions & Answers
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clogoodman
15 January 2018|
Answer
Response from Ash C | Reviewed this property |
Primrose valley it is not. However we went to an adult break and it was Atleast clean, we recieved brand new bedding. We took antibacterial wipes and spray with us but didn’t really need them. Only not so lovely part was the... More
0
Votes
Elle R
19 September 2017|
AnswerShow all 4 answers
Response from bevanddarren | Reviewed this property |
they are clean we stayed in club on 11th Sept take your own bedding and if you can own duvet as there's are thin
2
Votes
Room Tips
"Ask for a modernised club room, or one close to the facility"
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"Don't book"
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"If you want to go here don't choose popular are classic"
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"Good value for price"
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