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Shepiston Lodge Heathrow

78 reviews
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Traveller (18)
Room & Suite (11)
Dining (2)
Overview
  • Excellent33%
  • Very good37%
  • Average16%
  • Poor6%
  • Terrible8%
1 week ago
“Excellent service , value for money ”
1 week ago
“Best Bed and Breakfast ”
Free Wifi
Breakfast included
Non-Smoking Rooms
Free Parking
3.0 Star Hotel
All hotel details
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Reviews (78)Write a Review
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1 - 5 of 66 reviews
Reviewed 1 week ago via mobile

I stayed at this lodge for 3 nights and the service provided by the staff was beyond expectation. The room was very clean and the team went out of their way to serve me. Well done to the team of Shepiston Lodge. I will come...More

Thank vswanni
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 5 days ago

Dear Guest , Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to welcoming you back again in near future.

Reviewed 1 week ago via mobile

Best bed and breakfast we have stayed, very neat and clean rooms, warm and comfortable beds the room was spacious. Breakfast was continental, check in was very smooth all the staff are very helpful we would like to thank the team for lovely stay we...More

Thank faheemiqbal
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 1 week ago

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to your friends and Family I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay, once again many thanks for your...More

Reviewed 3 weeks ago

Arrived to find ensuite toilet broken (cistern broken and toilet not flushing) with excrement in bowl. Lied to on 2 occasions by member of staff regarding change of room - was told to call back at reception at 10.00pm when manager would be there. Arrived...More

Thank Bob C
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 2 weeks ago

Dear Guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so we can discuss...More

Reviewed 18 October 2017 via mobile

On arriving yesterday October 17th I was greeted by the worst receptionist I've ever met! I did my booking through Booking.com and they'd taken my payment from my bank on Sunday I'd already rung and asked why they took payment when it wasn't a pay...More

Thank Karensamantha71
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 1 November 2017

Dear Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our...More

Reviewed 26 September 2017 via mobile

Rooms only cleaned or changed on departure. Shower only runs from beneath unit. Breakfast is make yourself tea or coffee and toast. Kettle in room but supply your own tea. Coffee. Sugar and milk free car park is £8,00 per night. It's a skip with...More

Thank Rip1456
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 4 weeks ago

We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We have improved our service levels to meet our guests expectations.

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Traveller (18)
Room & Suite (11)
Dining (2)
Hotel & Grounds (9)
Bathroom (2)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Details
Price range
US$43 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$43 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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