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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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3,942 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis London Heathrow Airport
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Showing 3,407: English reviews
Tauranga, New Zealand
Reviewed 18 October 2013

A very comfortable overnight stay, and handy for Heathrow airport. A shuttle bus goes regularly to and fro. Good bed, complimentary tea and coffee in the room, quiet even though there appeared to be plenty of other visitors.

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Thank MRS565
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am pleased that you had a comfortable stay with us and we hope to see you again soon. Kind Regards, Richard Lee General Manager

Briabane
Reviewed 18 October 2013

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Thank Rudi S
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Russia, Moscow
Reviewed 18 October 2013

I usually choose Ibis hotels because they proved to be of a good quality and I know what is waiting for me there. But this one is not the case. :) I booked it for only one night stay and informed in advance I would arrive late. I arrived after midnight exhausted after a delayed flight and the first unpleasant...

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Thank Stasia1984
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback. I am sorry that you were dissapointed with the accissible bedroom you were allocated. I hope that you will give us another opportunity to welcome you back again soon, and if so please contact me in advance and I will make sure you are allocated a larger room further away from the lifts. Kind...

Sydney, Australia
Reviewed 17 October 2013

I am writing this while still in my room at Ibis, was originally planning on staying here three nights but after experiencing the room, have booked somewhere down the road for my other two nights. It's not all bad, the room seems clean enough and has a window that lets in adequate natural light, plus there's free wifi in the...

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Thank Musli_Motorrad
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, although it is a shame that I was not made aware of these issues directly as unfortunately I cannot retrieve your reservation details through Tripadvisor so I am unable to contact you whilst you are still here in the hotel. I am sorry that you were inconvenienced by the fire alarm yesterday afternoon; we...

Vancouver, Canada
Reviewed 17 October 2013

Was a very nice stay at the Ibis. Very clean. Beds comfortable. Looks like they have perhaps done some upgrades since previous review. Only had a sandwich from the restaurant, but it was very good. Very fresh. Overall, would certainly stay here again, if I need a hotel convenient to the aiport.

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Thank bccup
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you had a good stay with us at Ibis London Heathrow and we will look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager

Muscat, Oman
Reviewed 16 October 2013

It's a average hotel, staffs at receptions are working like robot. I have not seen any staff who is smiling. I have to wait for my check in, this is the first hotel in Europe where I have paid in advance, at the time of check in they have collected all the money. Room was average, In TV most of...

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Thank pdawn
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, and we have noted your feedback accordingly. I hope that you will give us the opportunity to welcome you back again next time you are in the area. Kind Regards, Richard Lee General Manager

Sydney, Australia
Reviewed 15 October 2013

We had nice beds and a good breakfast, a little disappointed that we had to pay for the TV maybe they could put the free to air channels on and you pay for movies or sport etc. The staff were very polite and helpful although there was no ATM machine which would have helped to pay for the bus ticket...

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Thank robyne7
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am glad that overall you enjoyed your stay with us. For the benefit of other readers, I would like to clarify that we do have 12 free TV channels and 3 radio channels. The only chargeable channels are the on demand blockbuster movies which are part of the Pay TV system. I hope...

An Accor traveller
Slangerup, Denmark
Level Contributor
11 reviews
7 hotel reviews
24 helpful votes
Reviewed 14 October 2013

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1Thank An Accor traveller
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Kelowna, Canada
Reviewed 12 October 2013

We stayed 3 nights at the IBIS on a stopover in London. The hotel was adequate for our needs, a good value for the price, for basic accommodation. The free wifi was appreciated, and we were able to print our boarding passes through the front desk. The bed was comfortable. The only bathroom linens provided are a bath mat and...

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Thank travlr
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback. I am pleased that you enjoyed your stay, and we have noted your comments accordingly. I hope that you will visit us again on your next trip to the UK. Kind Regards, Richard Lee General Manager

Hobart, Australia
Reviewed 12 October 2013

This hotel "bookended" our most recent month-long trip to the UK. Easy to reach via the Hopper Bus from any Heathrow terminal. Clean, efficient and very quiet. Rooms very small but fine for an overnight. Rates reasonable considering it's proximity to the airport. Busy restaurant - prices reasonable and a great range of self-serve choices for breakfast. Took a taxi...

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Thank PollardHackett
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you enjoyed your stay with us at Ibis London Heathrow and we hope to see you again on your next trip to the UK. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $67 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from main road was quiet”
 of 5 bubbles pjpickburn, 27 Nov 2016 | Read review
“DONOT choose a room near the parking. Avoid the first or second floor”
 of 5 bubbles WanderCezy, 22 Nov 2016 | Read review
“Air conditioner need to be able to cool even in winter”
 of 5 bubbles 463nicolasn, 22 Nov 2016 | Read review
“We were on the 4th floor (odd number room) overlooking a runway had had very little noise thanks to excellent glazing.”
 of 5 bubbles davidsF7341IM, 16 Nov 2016 | Read review
“Make sure you have your own wifi as the hotels is awful.”
 of 5 bubbles U6050MXdarrenh, 16 Nov 2016 | Read review
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