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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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1 room 2 adults 0 children
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Ibis London Heathrow Airport
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4,085 Reviews from our TripAdvisor Community

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Showing 3,530: English reviews
Hereford, United Kingdom
Reviewed 29 November 2013

my husband and I stayed here going and coming back from our holiday both times were excellent its very cheap and worth the money if you want 5 star service you book and pay for 5 star. The reception staff were very nice we had a meal in restaurant both times and that was nice but I have to say...

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Helpful?
Thank helen m
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am pleased that you had an enjoyable stay with us at Ibis Heathrow and we look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager

Torbay, New Zealand
Reviewed 28 November 2013 via mobile

I wrote a review in 2011 but 2 years on I have to say an already good value hotel has moved to excellent value. The room as usual for Ibis had all the essentials,not large but adequate and very well designed and we thought the bed upholstery lived up to their advertising. The pillows and linen were also positively notable....

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Thank docno-11
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting an updated review, I am pleased that you have seen an improvement in the hotel standards since your last stay and I am sure your feedback will act as further encouragement for my team to keep up the good work. We are about to start a refurbishment project on the ground floor reception, restaurant and bar,...

Lincoln, United Kingdom
Reviewed 28 November 2013

I never booked the room for 24/11 I needed it for 24/10 I have never been treated so rudely as I was at the reception at the ibis hotel, the manageress on duty that particular night needs to go on a be nice to customer caurse she told me to go away because people were queing behind me I asked...

Review collected in partnership with Accorhotels.com
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1Thank Michael W
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, and please accept my apologies for the shortfall in standards of service you received. Unfortunately I am unable to identify your reservation details through Tripadvisor, but if you would like to contact me directly at the hotel I would be happy to look into this matter for you. Kind Regards, Richard Lee General Manager

lincoln
Reviewed 27 November 2013

I stopped here because it was handy for Heathrow and they advertised parking and transfers It turned-out that the parking cost £12 and I never did find-out how the transfers worked Perhaps more importantly their promise of a good nights sleep was spoilt, not by the sound of aircraft but by the noise of the heating & A/C system. I...

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Helpful?
Thank impulsivearies
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, and I am sorry that you were dissapointed with your recent stay. I have noted your comment about the bathroom extraction, which should normally switch off overnight so as not to disturb guests sleep. Regarding the parking, I can assure you that our tariff of £12 for 24 hours is competative with most hotels in...

Lefkada, Greece
Reviewed 26 November 2013

Stayed for one night prior to an early flight. Good clean comfortable room. If you want food after 10.00pm then there is a limited bar snack menu.The biggest let down is that to terminal 5 it takes 30 minutes on the bus. Overall a good value place to stay.

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Helpful?
Thank Chris T
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments. I am pleased that you enjoyed your stay and were happy with your room. I hope that you will stay with us again next time you are in the UK. Kind Regards, Richard Lee General Manager

Hong Kong, China
Reviewed 26 November 2013

I spent one night in this hotel as I didn't like dragging the luggage to go into the city centre at night. All I wanted was an affordable place to rest my head. It should be close to the airport. The room should be decent with all the facilities, including free wifi, for a night's stay. Ibis Heathrow was a...

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Helpful?
Thank skyskylee
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am pleased that you had a good stay at Ibis Heathrow and we hope that you will visit us again soon. Kind Regards, Richard Lee General Manager

Toronto, Canada
Reviewed 26 November 2013

Review collected in partnership with Accorhotels.com
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Thank Jim B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

London, United Kingdom
Reviewed 25 November 2013

Review collected in partnership with Accorhotels.com
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Thank James G
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Glasgow, United Kingdom
Reviewed 25 November 2013

Review collected in partnership with Accorhotels.com
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Thank T S. B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Skegness, United Kingdom
Reviewed 23 November 2013

Hopper Bus H6 easy to get to Ibis and return to Terminal ready for our flight, depending on traffic 20 minute drive door to door, purchase a return ticket and save a couple of pounds, hotel overall very good, bar on occasions was a little pushed for service, couldn't quite understand why the barman was serving food when there were...

Review collected in partnership with Accorhotels.com
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Thank Tigersboy
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments. I am pleased that you enjoyed your stay at Ibis London Heathrow Airport and that you found the hotel convenient for your needs. I hope that you will choose to stay with us again next time you travel from Heathrow Airport. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $72 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around for rates”
 of 5 bubbles 4589712j, 23 Feb 2017 | Read review
“Book ASAP for best rates (£35), get Taxi instead of shuttle as cost about same (around £10 per couple)”
 of 5 bubbles , 21 Feb 2017 | Read review
“Ours had a very small toilet room was on the 5th floor...”
 of 5 bubbles Y6418OPmikeh, 17 Feb 2017 | Read review
“I prefer the back and higher floors. But the decent windows cut out most outside nose anyway.”
 of 5 bubbles fionag648, 4 Feb 2017 | Read review
“Unsure, only stayed one night”
 of 5 bubbles BarryG93, 25 Jan 2017 | Read review
5 of 5