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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
GreenLeadersBronze level
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3,942 Reviews from our TripAdvisor Community

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Showing 3,407: English reviews
Washington DC, District of Columbia
Reviewed 9 September 2013

I have stayed at the Ibis hotel near Heathrow various times over the past few years. The standard is nice and clean, the hotel is fairly reasonable if booked online in advance. Hotel reception is OK - this time the TV did not work the first evening but after I told the reception (and went on to meetings in London)...

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Helpful?
Thank DrArnie3
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your thoughts on here. I am pleased that you have enjoyed your stays at Ibis Heathrow, and I appriciate your continued loyalty to the hotel. I hope to see you again on your next trip to London. Kind Regards, Richard Lee General Manager

Australia
Reviewed 7 September 2013

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Thank ChrisSpeed
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Stourport on Severn, United Kingdom
Reviewed 7 September 2013

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Thank CraigStourport
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Sarlat-la-caneda, France
Reviewed 7 September 2013

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Thank Ewen53
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Paris, France
Reviewed 6 September 2013

I came in at 8 PM in LHR T5 and had chosen this hotel because it is presented as very close to the airport. I called the hotel to check the best way to get there and they indicated the Hoppa bus 56. It took me 1h20 from the bus stop at T5 to the hotel... A very long wait...

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Thank biztraveller22
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

I was dissapointed to learn that you did not enjoy your stay, and I am sorry if the room decor did not meet your expectations. Regarding the location, we are one mile from Terminals 1,2,& 3 and four miles from T5 which is on the otherside of the airfield. The Hotel Hoppa Bus H56, which is operated by National Express...

Bristol, United Kingdom
Reviewed 6 September 2013

Good clean hotel with no fuss on entry or exit. Only stayed one night before flying from heathrow, but provided the perfect stop over before the beginning of our holiday. Really only suited for someone needing to stay near the airport as distance from central london is quite large. Easy bus service to all departure terminals via bus links.

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Thank matthew_spencersmall
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review. I am glad that you enjoyed your stay with us, and I hope you had a great holiday. Kind Regards, Richard Lee General Manager

Corby, United Kingdom
Reviewed 5 September 2013

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Thank lordwinchester
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

London, United Kingdom
Reviewed 5 September 2013

We stayed overnight just for one night before an early heathrow flight. The rooms were clean, if a little basic, only gave one towel per person, but everything was clean and the bed was comfortable. no safe in the room. staff were friendly, but i think overworked as they looked like they were understaffed, we waited on hold with the...

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Thank bardrichard
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, we have noted your comments. I am glad that overall you were satisfied with your stay, and I hope you will choose to stay with us again next time you are in the area. Kind Regards, Richard Lee General Manager

Hepburn Springs, Australia
Reviewed 5 September 2013

nice and clean ,close to bus,train,and airport, and walking distance to pubs ec(white hart,the pheasant inn,wheatsheaf hotel,meal good ,bars good,30 min on a train to london,30 min in taxi to winsor ,and ascot racecourse ,

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Thank terry o
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your feedback. I am pleased that you enjoyed your stay, and your visits to the local pubs! I hope to welcome you back again next time you come to the UK Kind Regards, Richard Lee General Manager

Miami Beach, Florida
Reviewed 4 September 2013

wouldn't return many phone calls to management. the bill was wrong and we couldn't get it fixed not too close---need to take free bus 200 yards away. tiny rooms----front desk was nice but had no clue to any billing problems------

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Thank sulkey
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your comments. Unfortunatley I am not able to identify your reservation or billing details through Tripadvisor, but if you wish to send the details of your billing problem to our Front Office Manager on H0794-FO@accor.com I am sure she will be happy to assist you. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $66 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from main road was quiet”
 of 5 bubbles pjpickburn, 27 Nov 2016 | Read review
“DONOT choose a room near the parking. Avoid the first or second floor”
 of 5 bubbles WanderCezy, 22 Nov 2016 | Read review
“Air conditioner need to be able to cool even in winter”
 of 5 bubbles 463nicolasn, 22 Nov 2016 | Read review
“We were on the 4th floor (odd number room) overlooking a runway had had very little noise thanks to excellent glazing.”
 of 5 bubbles davidsF7341IM, 16 Nov 2016 | Read review
“Make sure you have your own wifi as the hotels is awful.”
 of 5 bubbles U6050MXdarrenh, 16 Nov 2016 | Read review
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