We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn London - Heathrow Ariel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn London - Heathrow Ariel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,436 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,338: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

I stayed in an 'executive' room.... I'm not too sure what the difference is although I did have a mini bar containing 4 cans of soft drinks, 2 waters a Mars bar and apple. I also had what was the most uncomfortable leather armchair placed next to the bed- it looked nice tho! I found the reception staff to be... More 

Helpful?
Thank bigman1979
Bristol, United Kingdom
Level Contributor
306 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 3 days ago NEW via mobile

Dropped car off here before heading over to the airport but as we had plenty of time we had a few drinks and some whilst watching the rugby, staff we really friendly as they were when we returned from holiday and had a very comfortable stay, breakfast was really nice, good stay

Helpful?
Thank bristolbest
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a great stay with us due to our friendly staff and reallt good breakfast! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Exeter, United Kingdom
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 days ago NEW

I have to say - I was not expecting very much.... However! The staff were simply brilliant from start to finish - Nothing was too much trouble, they were friendly, polite and all demonstrated their personalities freely. Jayden on the bar was someone i would like to make a special mention to - He was a perfect gent and an... More 

Helpful?
Thank JamesReeves
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear James, Thank you for your review! I am happy that you have had a great stay with us due to the quality of our staff here! I am even more glad that you noticed our Barman Jayden, who I agree is a great asset for us! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Largs, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

Stayed for one night on business. Handy for LHR and for heading west in the morning. Staff friendly and attentive, room comfortable and excellent dinner with good service. Breakfast selection good. I first stayed at this hotel some 40 years ago and some areas like the corridors are certainly in need of upgrading /modernisation. Would certainly use this hotel again.

Helpful?
Thank Iain M
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Iain, Thank you for your review! I am happy that you have had a successful stay with us due to our location and friendly staff. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Norwich, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

I know this is a personal view but this is exactly the kind of hotel I dislike. Corporate, dull and fraying at the edges. It needs a bit of an uplift. I was taken aback by the tiny double room with hardly any space around the bed. The room was very cold and I was pleased to see a plug... More 

Helpful?
Thank Jenny F
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Jenny, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the size of your room and temperature. We had a problem with our heating system during your stay hence the portable heater left in your room, these circumstances for unforeseen and we tried our best to adapt. I... More 

Swansea, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Stayed here for one night only. The walls are quite thin, I could hear whoever was in the room next to me having a bath quite late at night, also the sound of the TV. Furniture is tired looking, bathroom in need of refurbishment, looked like the bath was peeling!! Considering it is in an competitive area I expected more.

Helpful?
Thank wendy j
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Wendy, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the overall condition of our hotel, we are fully aware of this. A refurb is imminent in the new year so please check back! There can be no excuse for any of our valued and loyal guests not... More 

Dallas Fort Worth
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago via mobile

A single night only, it was a small room, but just fine for one person. Note that the walls are quite thin, so earplugs are a must. I was able to hear the person in the next room with so much ease, my concerns for sleep quality led me to request another room, which was granted to my appreciation. The... More 

Helpful?
Thank Angela H
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Angela, Thank you for your review! I am happy that you have had a good stay with us due to the overall service you have received. The condition of our hotel is known to us and we are pleased to announce a refurb in 2017! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Brighouse, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

The website gave the impression the rooms are average size but believe me they are smaller than you can imagine.he building being round they are cheese shape. Stay here only A/ If there is nothing else B/ If you only have a few hours, get here late and have to get up early before the dark morning turns light and... More 

Helpful?
Thank Eurows
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to our size of our rooms. Unfortunately for us we can not change the shape of our building without spending Millions, we do offer larger rooms on the outer of our ring shape building and we have happy to... More 

Virginia Beach, Virginia
Level Contributor
61 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago via mobile

Arriving in London after a long haul flight, I had planned an overnight stay at the Holiday Inn Ariel before my onward travel. I was pleasantly surprised with how friendly all of the hotel team members were, but I will single out Paige, in particular who was very accommodating (excuse the pun) in allowing me to check-in early. Given that... More 

Helpful?
Thank redfan10
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a great stay with us due to our friendly staff, especially Paige! She will be pleased to read this review! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Peterhead, United Kingdom
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

The rooms are really looking and feeling tired and in need of some TLC, which is a shame as most Holiday Inn's are really smart, the bed was huge but the pillows are not as normal in Holiday Inn, four sacks in pillow cases rather than the a section of hard/soft, disappointing... The other issue was how cold the room... More 

Helpful?
Thank GeorgeGeddes
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear George, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the overall condition and temperature of your room. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit us and I’m sorry this wasn’t the... More 

282 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (210)
Viewed
Room/Suite (73)
Viewed
Bathroom (22)
Viewed
Hotel & Grounds (35)
Viewed
View from Room (6)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (13)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
View from Room (4)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hayes
0.2 km away
Ibis London Heathrow Airport
0.7 km away
Premier Inn London Heathrow Airport (Bath Road) Hotel
0.9 km away
Renaissance London Heathrow Hotel
Show Prices
Show Prices
Show Prices
0.5 km away
Radisson Blu Edwardian Heathrow Hotel
1.7 km away
Leonardo Hotel London Heathrow Airport
2.4 km away
Heathrow Hotel Bath Road
Heathrow Hotel Bath Road
#2 of 12 in West Drayton
2,485 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $101 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, IHG and Odigeo so you can book your Holiday Inn London - Heathrow Ariel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Heathrow Ariel staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Holiday Inn London - Heathrow Ariel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a decent sized room”
 of 5 bubbles jennyf436, 23 Nov 2016 | Read review
“Awayt from the lift”
 of 5 bubbles KINGSB364, 9 Nov 2016 | Read review
“Noise level was zero.”
 of 5 bubbles BrigittaH_13, 4 Nov 2016 | Read review
“Third floor are more new rooms but really small”
 of 5 bubbles petrost694, 19 Oct 2016 | Read review
“With this being the Aerial built on an inner and outer , ensure you ask for an inner room as the outer back onto the Runway at heathrow”
 of 5 bubbles 291russellb, 14 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay