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Holiday Inn London - Heathrow Ariel

Booking.comUS$78*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$95*
US$78*
US$95*
US$78*
US$95*
US$78*
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Holiday Inn London - Heathrow Ariel
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1,524 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London - Heathrow Ariel
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Showing 1,421: English reviews
Bergen, Norway
Reviewed 30 December 2015

Stayed one night. Close to Heathrow and easy accessable by free public transport, once you figure out the buses. So don't pay for the Hoppa bus. Lobby looks nice and modern, but only one of the lifts were working when I was there. I had a single room which was a bit dated, but clean. Other rooms may have had...

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Helpful?
Thank frureiseglad
IHGCare, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear frureiseglad, Thank you for taking the time to write a review about your stay. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the friendly service, nice lobby and accessible location. I have taken note of your comments regarding the dated condition of your room and elevator...

Reviewed 30 December 2015 via mobile

I have stayed at this hotel many times and standard are never consistent On this ocassion the following 1 on check in not even a welcome as an ihg spire member 2 was asked for a £50 cash deposit incase I damaged room which I found was insulting as spire member 3 complained to duty manager he was useless and...

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Helpful?
Thank Stevewales44
IHGCare, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Stevewales44, Thank you for taking the time to write a review of our hotel. It is regrettable that we were not able to create an enjoyable experience for you as our IHG Rewards Club Spire Elite member. Allow me to apologize for any inconvenience you may have experienced due to the overall level of service you have received. I...

San Francisco, CA
Reviewed 28 December 2015

Holiday Inn Heathrow Ariel In spite of its dowdy the appearance, The Holiday Inn Heathrow Ariel is a comfortable and pleasing overnight accommodation. The rooms are cheery and comfortable. The breakfast buffet offers the English breakfast of beans, shrooms, meat and eggs, as well as cereals, fruit and breads. The staff is courteous. Dowdy: the hotel carpeting. I have 2...

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Helpful?
Thank probate1
delhi
Reviewed 24 December 2015

Typical Holiday Inn property, minimalist and yet comfortable. looks like an old property refurbished recently. The biggest advantage is that this is very close to Heahtrow. That is a problem because you can be disturbed by the aircraft all day long. Typical English breakfast. Room size was okay.

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Thank jindgar
Warwick, United Kingdom
Reviewed 21 December 2015 via mobile

Stayed here due to morning flight out, wanted to get an early night as I had to be up at 6am. Was kept awake until 1am by a Christmas party in the hotel bar, very very loud. For management to think it's ok to host extremely loud parties in the hotel until the early hours of the morning in complete...

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Helpful?
Thank Gazz99
Stephen B, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Gazz99, Thank you for placing your review, and I would like to offer my sincere apologies for your disappointing guest experience. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit us, and I’m sorry this wasn’t the case for you. Please feel free to contact...

Newport, United Kingdom
Reviewed 20 December 2015

Recently stayed her. Service and staff were excellent and friendly. The room however was tiny and very cramped. All amenities were available, however price was exhorbitant. Breakfast was good and the automatic pancake maker entertained the kids.

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Helpful?
Thank mogpo2015
Stephen B, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear mogpo2015, Thank you for posting a review. Being a round hotel some of the rooms are small. We value your comments and welcome the opportunity to serve you again. Sincerely Stephen Brown

Chelmsford, United Kingdom
Reviewed 20 December 2015 via mobile

Stayed here the night before an early morning flight. Got a good deal by booking through latebookings. It was easy to find and the car park has free parking for 30 minutes which is convenient if you are being dropped off. Check-in staff very friendly, helpful and knowledgeable. The room was average. It was well presented - very clean bathroom...

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Helpful?
Thank 05LH05
Stephen B, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear 05LH05, Thank you for posting a review. I was plased to read you had a 'good deal'. Appreciate your feedback with regards to the temperature in your room. We hope to have another opportunity to provide you a much better experience. Sincerely Stephen Brown

Manchester UK
Reviewed 18 December 2015

Easy to access from LHR via shuttle Hoppa (£9 rtn) and nice clean rooms, good service at check in and as an IHG member, free wifi. Restaurants nice, quality and quantity of food okay and hotel very reasonably priced. Its a Holiday Inn at an airport... you get what you pay for... Great stay for a stop over and would...

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Helpful?
Thank Andrew H
Stephen B, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Andrew H, Many thanks for taking the time to place your review. We sincerely hope you return to stay with us again in the near future. Sincerely Stephen Brown

Reviewed 17 December 2015 via mobile

The room costed 109. But at the checking out it went up to 150. Worst place ever thought the wifi was free and was charged £25 for it for one single night because everytime I logged in and out to the wifi charged me £5! Nobody mentioned it. Disgusting!

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Thank Ary L
Leamington Spa, United Kingdom
Reviewed 16 December 2015

This is the first time we have stayed in a hotel the night before flying out for our holiday and I would definitely reccommend anyone to try this too as it takes away the strains of the travel to an airport on the day of the flight. So to the Holiday Inn, well what can I say, the stay was...

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Helpful?
Thank Ryan R
Stephen B, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Ryan R, Thank you for taking the time to place your review. I was pleased to read your stay was perfect. Our team takes great pride in delivering a truly great Guest Experience. We hope you visit us again in the near future. Sincerely Stephen Brown

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $100 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Heathrow Ariel staff and other travellers.
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Questions? Get answers from Holiday Inn London - Heathrow Ariel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont Stay at the Holiday Inn Express Ariel”
Reeler63, 26 Apr 2017 | Read review
“I stayed in room 136 and it was quiet but was a longer walk from the lift.”
LovePems, 20 Apr 2017 | Read review
“1. Hotel is circular so the rooms may be a long way from the lift. 2. Try to get an airport view (third floor).”
markwM3475AE, 19 Apr 2017 | Read review
“Request a room away from the car wash.”
J9547MNericab, 15 Apr 2017 | Read review
“Inner courtyard rooms probably quieter.”
D_mrS_13, 14 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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