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Premier Inn London Hayes, Heathrow Hotel

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#8 of 12 Hotels in Hayes
Certificate of Excellence
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1 room 2 adults 0 children
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Premier Inn London Hayes, Heathrow Hotel
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436 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn London Hayes, Heathrow Hotel
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Showing 434: English reviews
Bournemouth, United Kingdom
Reviewed 3 January 2017

Restaurant. Lack of choice, poorly heated. Poor service. No emergency bathing kit available anymore at the premier Inn. Didn't feel secure as main door on premier inn building didn't lock. The actual premier Inn doesn't have adequate security around the perimeters. Non residents were milling around.

Review collected in partnership with premierinn.com
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Helpful?
Thank Sean S
WhitbreadHotels, Premier Inn Team at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Hi Sean Thanks for reviewing your stay with us. It's such a shame you were disappointed in your stay and your experience in the restaurant next door. We always want our guests to enjoy their meals in the restaurant next door while staying with us as we understand how important this is, so we've passed your comments on to the...

Glasgow
Reviewed 2 January 2017

Excellent night sleep, always woke up feeling good. Hotel staff were pleasant enough always welcomed you in or said goodbye. Will be returning next year in august, this will be our fourth time as it's close by to friends.

Review collected in partnership with premierinn.com
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Helpful?
Thank JessicaFx3
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear JessicaFx3, It was such a pleasure to have read great review about your recent stay with us at Premier Inn Hayes Heathrow. We are very pleased to hear that, you enjoyed and liked all aspects of our hotel including our suitable location, welcoming and pleasant staff and of course our amazing beds. We look forward to welcoming you back...

Antwerp, Belgium
Reviewed 29 December 2016

good location. has a restaurant, even a couple fast food places right outside. ATM not far from hotel. parking space, direct bus line to Heathrow terminals 1/2/3/4/5 (1 min walk to bus stop) (takes about 30 minutes depending on traffic.) very clean room. lots of space. friendly staff! only met nice people!

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Thank paul_boonen
Birmingham, United Kingdom
Reviewed 28 December 2016

The single bed provided to us for child was broken and attendent was sure is not broken and had to show her its broken then she changed the bed other than that was a good experience and staff at reception are very cooperative

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Thank rafiqjumanii
Wales
Reviewed 19 December 2016

Lovely staff, 15 minute walk to train station which took us in to London . There is plenty of shops, restaurants, and fast food places near. Would definitely stay again. The breakfast was lovely with plenty of choices

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Thank joleneh376
Bournemouth, United Kingdom
Reviewed 19 December 2016

The room was comfortable and clean. Breakfast was very good with lots of choice. Dinner was also good with good menu variety. Service in the restaurant was very good, considering how busy it was. Value for money was good for London area.

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Thank suelangley14
Rhyl, United Kingdom
Reviewed 17 December 2016 via mobile

We have stayed here 3 times over the years the staff are fabulous, very warm welcome every time, rooms aren't upgraded like most premier inns but still accommodating x great stay all the time and easy location for bus routes and underground into London and always affordable, always happy customer 😊😊😊

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Thank Ann H
Saudi Arabia
Reviewed 14 December 2016

Have stayed here many times when visiting family in the area and always have a comfortable stay. Restaurant next door or other food options across road at retail park. Good parking facilities and free wifi.

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Thank Kate N
Sleaford, United Kingdom
Reviewed 13 December 2016

As always at Premier Inn sites, a nice pleasant stay is on the cards.The staff are helful pleasant and polite. Premier Inn's are sited at convenient places.so if you are visiting anywhere.there will be one nearby.

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Thank roywgreenwood
London, United Kingdom
Reviewed 6 December 2016

Bad sleep only due to noisy neighbours all night ... apart from this value for money. Clean rooms clean beds clean bathroom , t.v working once moved to another room , breakfast expensive so went to Sainsbury's 4.50 each for big breakfast .but have had premier breakfast and was very good...

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Thank paulJ6835YA

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Twenty minutes from the airport and handy for heading to up to RAF Northolt or over to Wembley ... more   less 

Additional Information about Premier Inn London Hayes, Heathrow Hotel

Address: 362 Uxbridge Road, Hayes UB4 0HF, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $92 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Hayes, Heathrow Hotel 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Premier Inn Hayes Heathrow Hotel Hayes
Hotel Style:
#2 Family Hotel in Hayes
#5 Romantic Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Hayes, Heathrow Hotel staff and other travellers.
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Questions? Get answers from Premier Inn London Hayes, Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport hotel good parking just lots of contractors as guests noisy”
 of 5 bubbles arrowrider, 23 Nov 2016 | Read review
“Top floor rooms are quieter, if you ask they will put you at the end of the corridor that is away from the stairwell. Room 228 was good.”
 of 5 bubbles 346BenW, 17 Oct 2016 | Read review
“Don't leave the window open! You will regret it as its bloody noisy outside!”
 of 5 bubbles LennyB75, 5 Oct 2016 | Read review
“No tip - my room was very quiet, though not too sunny.”
 of 5 bubbles L4433JXterryc, 22 May 2016 | Read review
“upstairs are quiter but no lift”
 of 5 bubbles 22Atomic, 11 Jan 2016 | Read review
5 of 5