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Premier Inn London Heathrow Airport (M4/J4) Hotel

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#1 of 12 Hotels in Hayes
Certificate of Excellence
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Premier Inn London Heathrow Airport (M4\/J4) Hotel
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1,236 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn London Heathrow Airport (M4/J4) Hotel
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Showing 1,211: English reviews
Leicestershire, United Kingdom
Reviewed 30 August 2015

We were held up on the M25 and rang the hotel to book lunch as we were going into London for matinee show, Answer was restaurant not open as they did not have a chef on duty, when asked if they could make up some sandwiches as I was diabetic, the answer was the same. Had to buy sandwiches at...

Thank Chris P
WhitbreadHotels, Online Customer Service at Premier Inn London Heathrow Airport (M4/J4) Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We...

Broadway, United Kingdom
Reviewed 28 August 2015

With an early flight staying overnight beforehand was the only option. After exploring the options we opted for the Premier Inn as without exception you know what you are going to get - good clean and comfy rooms and the Thyme restaurants are generally good and PIHA M4/J4 did not disappoint with the air conditioning a bonus over some other...

1Thank Rooster81
Lewes, United Kingdom
Reviewed 27 August 2015

Stayed one night in this lovely clean hotel. The staff were friendly and helpful, we couldn't hear the traffic despite being only close to the M4. However the car park charges are outrageous at £7 A NIGHT. What a rip off!

Thank RoyandSue
Reviewed 27 August 2015 via mobile

Probably the best premier Inn I've ever stayed in. Food in the restaurant was awesome breakfast was superb and the staff were exceptional especially kulsan who worked as a waitress she was brilliant and deserves a big pay rise.

Thank Kenneth M
Reviewed 25 August 2015

The hotel was clean and tidy, the staff were welcoming and friendly. Our family room was excellent, I thought the restaurant was a bit small, but, the evening meal was excellent. The car park was in my view expensive and WiFi was limited. We enjoyed our short stay and I will visit again if I need to visit the airport.

Thank David R
Reviewed 24 August 2015 via mobile

We used to always stay in the travelodge terminal as we have family who live near by, but after a good few disasters with travelodge we only had to spend a little more on premier inn. It was so worth it, all the staff were brilliant, really friendly, helpful and attentive. The room was extremely clean and well presented, the...

Thank Claresais
Reviewed 24 August 2015

Good hotel so near the airport so very convenient parking secure hopper bus available to take you to the airport and only for £5.00 food good but restauarant small so you need to book before you go as you might not get a table

Thank ToffeeBristol
United Kingdom
Reviewed 23 August 2015 via mobile

I have been there with my friends and it was very nice food and the service given by kulsum was excellent. She was there to help us all the time. She is a lovely girl to interact with. The food was very delicious. Looking forward to visit again. Thanks.

Thank ashamony
Reviewed 20 August 2015 via mobile

Following a debacle with booking,com who let us down with accommodation,we booked direct with Premier Inn. The hotel was great,and does exactly what it says on the tin!! Ideal for a short stay. Staff friendly and helpful.Rooms comfortable and reasonably priced-family room £81.

Thank Chris F
Reviewed 18 August 2015 via mobile

This is a great hotel for a stop over for the airport or a day trip to London. We were 5 minutes away from Hounslow West station where you can park for £5.50 for the day. It's about a 40 min tube ride into the centre of London. Stayed with my 2 children and friends for a trip to London....

1Thank lovetoescape72

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Make a night of it at this conveniently-located pitstop right beside Heathrow and just off the M4 ... more   less 

Additional Information about Premier Inn London Heathrow Airport (M4/J4) Hotel

Address: The Chalet Shepiston Lane, Hayes UB3 1RW, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $76 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport (M4/J4) Hotel 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Premier Inn Heathrow Airport (m4/j4) Hotel Hayes
Premier Inn Hayes
Premier Inn London Heathrow
Hotel Style:
#1 Romantic Hotel in Hayes
#1 Best Value Hotel in Hayes
#1 Business Hotel in Hayes
#1 Family Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Heathrow Airport (M4/J4) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn London Heathrow Airport (M4/J4) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are so similar, wherever the hotel is located, All are pretty good.”
 of 5 bubbles Jon555, 4 Dec 2016 | Read review
“Choose other branches of Premier Inn but not this one”
 of 5 bubbles LJAnne85, 4 Dec 2016 | Read review
“No views so any room is ok”
 of 5 bubbles alexander1jed, 6 Nov 2016 | Read review
“I don't think any room would be a problem...they are geared-up for sound-proof rooms”
 of 5 bubbles carolync652015, 29 Oct 2016 | Read review
“All rooms standard.”
 of 5 bubbles annefJ3771KE, 27 Jul 2016 | Read review
5 of 5
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