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24/12/2017 25/12/2017
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    Crowne Plaza Hotel London-Heathrow

    Stockley Road, West Drayton UB7 9NA, England
    011 65 800 852 6027
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    24/12/2017 25/12/2017
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    Traveller (460)
    Room & Suite (353)
    Dining (80)
    • Excellent36%
    • Very good42%
    • Average14%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “the club lounge” (164 reviews)
    “two double beds” (58 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,042)
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    1 - 5 of 2,932 reviews

    Reviewed 3 days ago via mobile

    We attended our works Christmas party here and stayed overnight. Firstly, the party was well organised and the food was good. We enjoyed the disco and the music was to our taste. The room was huge and well presented. The breakfast was amazing. Staff were...More

    Thank scouser_13
    Response from AmanBhuiyan, Guest Relations Manager at Crowne Plaza Hotel London-HeathrowResponded yesterday

    Dear Scouser _13 Thanks for your feedback in regards to your recent stay at the Crowne Plaza Heathrow. We take all our guest feedback seriously in improving and developing our services. I am really pleased to hear that your last stay was within your expectation...More

    Hotel's Favourite
    Reviewed 14 October 2017

    Pre-booked to park for two weeks and stay one night after our return to Heathrow. All went smoothly and our room was perfect for our nights stay after many hours of travelling. The bed and pillows were very comfy and toiletries provided together with complimentary...More

    1  Thank flexible
    Response from Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-HeathrowResponded 16 October 2017

    Dear flexible, Thank you for staying at Crowne Plaza London Heathrow and for your valuable feedback. I am very pleased to hear that you have enjoyed your stay with us. I would like to assure you that we strive to make every experience exceptional and...More

    Reviewed 3 days ago via mobile

    Stayed for one night before flying out from Heathrow. The check in was very quick and the staff were very friendly. The room was fairly large and the bed was comfy. The hairdryer was missing from the room but after a phone call we had...More

    Thank Dawn F
    Response from AmanBhuiyan, Guest Relations Manager at Crowne Plaza Hotel London-HeathrowResponded yesterday

    Dear Dawn Thanks for your feedback in regards to your recent stay at the Crowne Plaza Heathrow. We take all our guest feedback seriously in improving and developing our services. I am really pleased to hear that your last stay was within your expectation and...More

    Reviewed 5 days ago

    We normally stay on the Bath Road whilst flying out of heathrow and thought we would give the Crowne Plaza a try,which fortunately turned out very well.It has very easy access from the M4 and is easy to get back on again which cannot be...More

    Thank keefw
    Response from AmanBhuiyan, Guest Relations Manager at Crowne Plaza Hotel London-HeathrowResponded 4 days ago

    Dear Keefw Thanks for you feedback and we are pleased to know you had enjoyed your stay with us we are very proud with our services and products and we glad you recognize it. Although you haven't tried our outlets perhaps with your next visit...More

    Reviewed 1 week ago via mobile

    Hotel is well placed for one night stay near Heathrow Airport but...somewhat tired. Huge 3rd floor corridor carpet stain. Badly cracked sink in our room. My wife also got what looked like a flea bite. Staff were really good.More

    Thank Stephen W
    Response from AmanBhuiyan, Guest Relations Manager at Crowne Plaza Hotel London-HeathrowResponded 6 days ago

    Dear Stephen Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - HEATHROW. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Price range
    • US$82 - US$164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in West Drayton
    • #3 Romantic Hotel in West Drayton
    • #3 Business Hotel in West Drayton
    • #4 Family Hotel in West Drayton
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 465
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Crowne Plaza London Heathrow ,
    • Crowne Plaza West Drayton ,
    • Crowne Plaza Heathrow
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    Traveller (460)
    Room & Suite (353)
    Dining (80)
    Pool & Beach (23)
    Hotel & Grounds (285)
    Bathroom (56)
    Business Centre & Event Rooms (15)
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    Ask a question
    Questions & Answers
    29 September 2017|
    AnswerShow all 3 answers
    Response from P M | Reviewed this property |
    Yes there is, but you'll need to pay. If you go to the Heathrow website then "Transport and directions" then "Buses and coaches". I think it's run by National Express.
    Liz A
    18 September 2017|
    AnswerShow all 2 answers
    Response from Retyree | Reviewed this property |
    It's only 12 miles/20 minutes away. Take the taxi fare hit! (Use Uber) The public transport solution would be too much of a pain.......
    25 August 2017|
    AnswerShow all 3 answers
    Response from lcbmmb | Reviewed this property |
    Internet shows it is 21K and should take around 21 minutes but I would suggest it would depend upon time you travel. It also advises that driving is the cheapest way enter how far is it between Heathrow airport and Wembley... More
    Room Tips
    "Stayed at back of hotel and it was very quiet"
    Read review
    "All the rooms we have ever had have been good."
    Read review
    "Try to get room in 4th level in the top, but not at the end, as there is a noise at night from outside..."
    Read review
    "From what I saw none of the rooms were affected by aircraft at Heathrow. All were quiet."
    Read review
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