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Crowne Plaza Hotel London-Heathrow

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Crowne Plaza Hotel London-Heathrow
Crowne Plaza Hotel London-Heathrow
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2,701 Reviews from our TripAdvisor Community

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Showing 2,603: English reviews
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Nottingham, United Kingdom
Reviewed yesterday NEW

I booked this hotel as the price included free parking for 15 days while I was away in Santa Monica. Finding a parking place was a nightmare, with cars crammed in every available spot including places with double yellow lines. Be warned! The hotel is modern and the room was excellent: clean and comfortable and well appointed. Corridors were also...

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Helpful?
Thank Dave H
St Austell, United Kingdom
Reviewed yesterday NEW

We had a club room on the way out and a standard room on the way back and both were very comfortable. The Indian Restaurant (Erika) served excellent food. The front desk, room service, room cleaning and breakfast were all superb.

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Thank Michael R
Poole, England, United Kingdom
Reviewed 2 days ago NEW

As a training business, we use numerous hotels and conferences facilities, and the Crowne Plaza sets the highest standard each and every time. From professional and friendly staff, to quality food served during lunch and breaks, this venue cannot be faulted.

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1Thank Pete T
Rayleigh, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed for the weekend: 17th, 18th and 19th February with a group of over a hundred friends who, every year, converge on the hotel from all over the country. We have returned year after year because the staff have always done such a good job of making us feel welcome and helping us to have a truly successful and...

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Thank PrincessFruitBat
Reviewed 3 days ago NEWvia mobile

Excellent service. Well looked after bedroom with good facilities. Despite being an airport hotel it felt very friendly and welcoming. Breakfast was particularly well served and prepared. Will certainly return again.

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Thank Tim R
Reviewed 4 days ago NEW

I use this place quite a lot and know most of the staff, good service and prices. The best bit is that is has swimming pool, sauna, steam roo and so on. Nice rooms, bit dated but ok and cheap for the night.

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Thank adderish .
Southampton, United Kingdom
Reviewed 4 days ago NEW

Stayed here for one night prior to an early morning flight. On arrival at the hotel, we could not believe the amount of cars in the car park, we drove round and round but could not find anywhere to park, people seemed to have abandoned their cars anywhere and it was very difficult to manoeuvre around them. We had booked...

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Thank lesley4132
Turin, Italy
Reviewed 4 days ago NEW

I've been there mid January in a club room: the classic Crowne Plaza, from which we expect premium quality services. I stayed in a club room, spacious and nicely decorated and with all the necessary for a traveller. No noise at all,, despite its proximity to the airport and this is really important. Good public rooms , comfortable club room....

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Helpful?
Thank happyalbert
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Happyalbert Thank you for taking the time to write your feedback. I do sincerely apologize that we could not meet your expectations on this occasion. I am however glad to know you enjoyed the room features and the location. We do value your feedback and do sincerely hope we will have the opportunity to welcome you back. Best regards...

Cardiff, United Kingdom
Reviewed 5 days ago NEW

We stayed here in February as the hotel gave a competitive rate for 3 weeks parking (many others at Heathrow only do 2 weeks parking). We got off the plane at 6am and by 730 were allowed to check into the room by a very kind man on reception who could see we had a baby. This was a real...

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Helpful?
1Thank Jem C
AmanBhuiyan, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Jem C, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear the hotel was to your satisfaction and I will be sure to make sure Edgar is praised for his service. I look forward to welcoming you again in the near future. Warmest regards, Matt Spoard Senior Guest Relations...

Reviewed 6 days ago NEWvia mobile

Spent 3 nights here on a charity fun and fund raising event and all is as one would expect. Good food and staff. Bar prices a little high. Would benefit from an Electric Vehicle charging point. Also could do with more car parking spaces.

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Helpful?
Thank Tony B
AmanBhuiyan, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Tony B, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear the hotel was to your satisfaction and hope you enjoyed the Charity event. I will pass on your comments regarding the electrical car charging points to the Chief Engineer. I look forward to welcoming you again in the...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapés. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. Uniquely the hotel has a 9 hole golf course. ... more   less 

Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton UB7 9NA, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $118 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com and Priceline so you can book your Crowne Plaza Hotel London-Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Business Hotel in West Drayton
#4 Family Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel London-Heathrow staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel London-Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles lesley4132, 22 Feb 2017 | Read review
“The hotel is huge. Cannot advise on rooms but ours on second floor were good.”
 of 5 bubbles jude9999_10, 14 Feb 2017 | Read review
“We faced the car park which seemed fairly quiet”
 of 5 bubbles WarwickshireMarakesh, 22 Jan 2017 | Read review
“Perfect for staying overnight and leaving car (free of charge) during you time away from UK”
 of 5 bubbles LyndaC990, 10 Jan 2017 | Read review
“Superior or Club room are the best value”
 of 5 bubbles moaningmoose, 8 Jan 2017 | Read review
5 of 5