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Novotel London Heathrow

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Novotel London Heathrow
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2,223 Reviews from our TripAdvisor Community

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Showing 2,005: English reviews
Salisbury, United Kingdom
Reviewed 27 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Palmer37
Julian M, Manager at Novotel London Heathrow, responded to this review

London And Beijing Of China
Reviewed 27 March 2014

Review collected in partnership with Accorhotels.com
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Thank Wei L
Julian M, Manager at Novotel London Heathrow, responded to this review

Cambridge, United Kingdom
Reviewed 26 March 2014

Review collected in partnership with Accorhotels.com
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Thank A J
Julian M, Manager at Novotel London Heathrow, responded to this review

Sydney, Australia
Reviewed 24 March 2014

Easy to get to the airport and areas to visit e.g. Hampshire etc. The staff are courteous and very helpful. We travelled with two small kids, and house keeping ensured room was prepared in advance, which made 'resting time' easy with the kids. The food & beverage department provided lovely food. The catering staff ensured the buffet was 'fresh' and...

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1Thank RFMinch
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Thank you very much for your wonderful feedback. Your words of praise will serve as an encouragement to the whole team to keep on providing high standards of service. We look forward to your next visits. Kind Regards,

Melbourne, Australia
Reviewed 24 March 2014

Wasn't what I expected from a Novotel. Many Novotel are fairly average but this one was fantastic. Great staff, great atmosphere, a full service restaurant, rooms were comfortable, quiet, warm (for the middle of winter). Couldn't complain about a thing. This hotel has done an excellent job of creating some 'atmosphere'. The cafe atrium is a fantastic place to sit...

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Thank Chris_7777_au
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Thank you very much for this excellent review of the Novotel London Heathrow. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope...

shropshire
Reviewed 22 March 2014

This is a good convenient hotel for Heathrow Airport. The reception area, bar etc are pleasant and welcoming. The prices in the bar are reasonable by Heathrow area standards. The twin room we had was large and clean with comfortable beds. The room has a separate toilet and a small bathroom. Overall this is a very reasonable hotel for a...

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Thank reded46
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Thank you very much for your kind review left on Tripadvisor following your stay in our property. It is a great pleasure to read that you were fully satisfied with our property, enjoying the bar area and the bedroom. We were pleased to look after you and we will be very glad to welcome you back to the...

Reviewed 22 March 2014

Stayed here for a weekend in December and enjoyed most of it! Rooms were big and spacious, also very clean. Had breakfast included in the rate and it was delicious. Kids play area was ok for my baby but disappointing for my older primary school aged kids. It is for very young children, maybe under 5's. Play station only had...

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Thank majd1
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear majd1, Thank you for taking the time to write a review about your recent visit to Novotel London Heathrow. Our utmost reward is to hear satisfied guests therefore the whole team and I thank you for your words of praise. We genuinely love to pamper our guests. We all look forward to welcoming you back soon. Warm Regards,

Victoria, Canada
Reviewed 17 March 2014

Stayed here just one night in February. It has easy access to Heathrow. Didn't use the pool as planned. It was right off the lobby. Also didn't have a chance to eat there as we had an early morning flight. But the room was comfortable and quiet and the staff were friendly and efficient. Would stay again.

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Thank travelbuddies39
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Many thanks for sharing your throughts. We are glad that you have enjoyed your stay and that you found the staff to be friendly and fficient. We are looking forward to your next visit. Kind Regards,

Birmingham, United Kingdom
Reviewed 15 March 2014

Nice room and friendly staff. A good hotel if your little once not eating from their menu, my son got sick after ordering from the kids menu, which ruin our weekend trip to London. The duty manger offered to ring (their in call doctor) because my son situation got worse , but when I asked him to do that, he...

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Thank Majdaw
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Thank you for reviewing your stay with us. I am sorry to hear about that you son got sick and I do hope that he is feeling better now. Health and Safety and Hygiene are very important to us at Novotel London Heathrow and I can confirm that we comply with all the hygiene rules set by the...

Bonn, Deutschland
Reviewed 11 March 2014

Review collected in partnership with Accorhotels.com
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1Thank VielfliegerBonn
Julian M, Manager at Novotel London Heathrow, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $90 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR and Priceline so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Hotel Style:
#1 Green Hotel in West Drayton
#3 Luxury Hotel in West Drayton
#3 Family Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
34 questions
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Questions? Get answers from Novotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“interior one”
 of 5 bubbles AUKASISA, 22 Feb 2017 | Read review
“All rooms are very quiet.”
 of 5 bubbles marcelot845, 10 Feb 2017 | Read review
“Ground floor room was allocated to us, this was very quiet.”
 of 5 bubbles Candy2214, 1 Feb 2017 | Read review
“Pay for upgrade room, standard is tiny”
 of 5 bubbles 203chloew, 27 Jan 2017 | Read review
“Away from lifts.”
 of 5 bubbles RufusBrisbane, 15 Jan 2017 | Read review
5 of 5