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08/10/2017 09/10/2017
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    Sheraton Heathrow Hotel

    Colnbrook By Pass, West Drayton UB7 0HJ, England
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    US$111
    US$95
    SAVE US$16
    US$106
    US$95
    Traveller (518)
    Room & Suite (240)
    Dining (82)
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    Overview
    • Excellent11%
    • Very good30%
    • Average34%
    • Poor15%
    • Terrible10%
    Travellers talk about
    “third floor” (26 reviews)
    “long flight” (34 reviews)
    Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Hilton Garden Inn London Heathrow Airport
    2,014 reviews
    #8 of 21 hotels in Hounslow
     
    Hyatt Place London Heathrow Airport
    2,955 reviews
    #2 of 12 hotels in West Drayton
     
    Sofitel London Heathrow
    11,394 reviews
    #2 of 21 hotels in Hounslow
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,903 reviews
    #1 of 12 hotels in West Drayton
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,248)
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    1,001 - 1,005 of 2,059 reviews

    Reviewed 19 October 2013

    Unfriendly, verging on rude, staff, and mediocre room. Couldn't access internet or open fridge because they won't let you even sneeze unless you they have your credit card details (was not told this at check in). Internet costs 15 pounds - when nearly all hotels...More

    Thank dupeyabu
    Response from SHH_Hotel_Manager, Manager at Sheraton Heathrow HotelResponded 3 November 2013

    Dear Helen N, Thank you for you honest feedback on TripAdvisor. We aim to offer a warm welcome and high level of service to all our guests. We are sorry to read that we did not meet these expectations, when you stayed with us. We...More

    Reviewed 18 October 2013

    Short stay at this hotel, the staffs are friendly and good service. The way they treated their royalty member is good as well. Breakfast is wonderful with many selection. Room was alright with the exception that I got a wet floor/carpet the next morning with...More

    1  Thank mskong
    Response from SHH_Hotel_Manager, Manager at Sheraton Heathrow HotelResponded 3 November 2013

    Dear mskong, Thank you for your review of the Sheraton Heathrow Hotel. Great to read you enjoyed our warm and welcoming service. We have noted your comments regarding the checkout and the Hotel Hoppa Bus. We review your observations with our team, as they help...More

    Reviewed 18 October 2013

    I've stayed here many times over the years. It used to be an exceptionally dreary, dated, worn out airport hotel. But its currently going through a transformation and as a result I think its worth reconsidering - certainly compared to some of the more expensive...More

    Thank Wigan2pdx
    Response from SHH_Hotel_Manager, Manager at Sheraton Heathrow HotelResponded 3 November 2013

    Dear Wigan2pdx, Thank you for your great feedback on TripAdvisor. After a complete refurbishment of the public areas, front desk, lobby, Link@Sheraton, restaurant and bar, we are working hard on a project to fully upgrade and improve the guest floor areas. Great to read you...More

    Reviewed 17 October 2013

    Was really surprised how good this hotel was.Reception was friendly and efficient ,and the room was clean and better than I expected.Didn't experience the restaurants or bars,and the only criticism was that the room was directly opposite the runway and was noisy,as were the neighbours...More

    Thank David H
    Response from SHH_Hotel_Manager, Manager at Sheraton Heathrow HotelResponded 3 November 2013

    Dear David H, Thank you for your excellent review posted about the Sheraton Heathrow Hotel on TripAdvisor. We aim to offer a warm welcome and high level of service to all our guests. Good to read you found our hotel great value. During your stay...More

    Reviewed 14 October 2013

    We had to stopover in LHR for 15 hours for our connecting flight, so had to sleep somewhere. The Sheraton seemed like the best option because we really just needed a bed & our eyes were going to be closed most of the time anyway....More

    2  Thank Sylvia H
    Response from SHH_Hotel_Manager, Manager at Sheraton Heathrow HotelResponded 3 November 2013

    Dear Sylvia H, Thank you for your feedback about our hotel. We review it with our team. It helps us to improve and we trust we will prove to be better hosts in the future. We look forward to welcoming you next time you stop...More

    Hilton Garden Inn London Heathrow Airport
    2,014 reviews
    #8 of 21 hotels in Hounslow
     
    Hyatt Place London Heathrow Airport
    2,955 reviews
    #2 of 12 hotels in West Drayton
     
    Sofitel London Heathrow
    11,394 reviews
    #2 of 21 hotels in Hounslow
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,903 reviews
    #1 of 12 hotels in West Drayton
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$91 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in West Drayton
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 426
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Booking.com, Ctrip TA, Travelocity, Orbitz, TripOnline SA, Cancelon, Cheap Tickets, Hotwire and HotelQuickly so you can book your Sheraton Heathrow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Sheraton West Drayton ,
    • West Drayton Sheraton
    Add Photo Photos
    Traveller (518)
    Room & Suite (240)
    Dining (82)
    Hotel & Grounds (326)
    Bathroom (70)
    Business Centre & Event Rooms (12)
    Family and Play Areas (1)
    Nearby
    Hyatt Place London Heathrow Airport
    2,955 reviews
    .92 km away
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,903 reviews
    .21 km away
     
    Hilton Garden Inn London Heathrow Airport
    2,014 reviews
    4.62 km away
     
    Sofitel London Heathrow
    11,394 reviews
    1.35 km away
     
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    Ask a question
    Questions & Answers
    jakobj
    2 April 2017|
    AnswerShow all 6 answers
    Response from Marnie-kiwi | Reviewed this property |
    The other part of your question was how far? The shuttle does run every half hour or so but often goes to other hotels on the way to the airport, so although most of the terminals are close you do need to give yourself a 3/4... More
    0
    Votes
    slaze5483
    6 January 2017|
    AnswerShow all 2 answers
    Response from Marnie-kiwi | Reviewed this property |
    We have stayed here each year recently and collected / delivered a car from the Hertz depot which is on the airport perimeter, a very short walk from the hotel. The front desk is happy to explain where to walk. Neither of us... More
    1
    Vote
    Adelrick
    27 November 2016|
    AnswerShow all 3 answers
    Response from John H | Reviewed this property |
    Depends on the time of day but quickest and I think easiest route is the Heathrow Express. The Hatton Garden bus is fine but I don't think the service is as regular; I had to wait what seemed ages in the cold for it to... More
    1
    Vote
    Room Tips
    "My room was on the 3rd floor and it was immaculate and clean...the beds are quite comfortable as well."
    Read review
    "As we only stayed for one night I couldn't say"
    Read review
    "We stayed on the ground floor which was very comfortable and no wait for elevators."
    Read review
    "Worth upgrading to a club room."
    Read review
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