Excellent stay with A* Breakfast Service, thank you for your hospitality!!! Highly recommend to anyone looking for a place to stay. Bookings very flexible and a smooth experience from start to finish.
Excellent as always. I was quite happy to stay with Carmel and Clive as I know they would have done everything possible to make the B&B as safe as possible. And they did! I would always stay with them when we are visiting family around there or flying from Gatwick. We made use of their special offer and were able to visit some wonderful places not far from them.
Unfortunately our flight late night flight was cancelled as we were at the airport so had to cancel our stay at the B&B at the last minute. Carmel was very understanding and was supportive. You are usually taken to and from airport but in these COVID times they can't do so Carmel offered to deduct the cost of the taxi from the airport from your bill and pay for the taxi back to the airport....just how nice is that!!! This review isn't just written on this experience but based on the previous 2 times we have stayed there. The rooms are perfect and the breakfast is to die for.
We have stayed here many times, before or after flying on holiday. We recently had a 3 day short break at Cumberland house together with other members of our family and were amazed at what the area has to offer in its various attractions. Cumberland house is well situated for touring the area, it offers good value for money, is well served by excellent restaurants and pubs. Put all this together with good accommodation, superb breakfast with Clive and Carmel your friendly knowledgeable hosts and you have the perfect excuse to escape for a few days away. This is not just an ordinary airport stopover it has much more to offer. David & Family Norwich
Cumberland House is very well located for access to Gatwick or to explore the area. We received a friendly and good service with all the necessary Covid 19 precautions in place. Carmel and Clive are approachable and helpful.
Lovley stay at Cumberland house very friendly and helpful. Nice room very clean enjoyable breakfast. Organised transport back to airport. Well situated for Gatwick airport. Highley recommend this small hotel.
always excellent service, nothing too much trouble to keep guests happy. Have stayed at Cumberland House numerous times and would not book anywhere else when flying from Gatwick. The best breakfast ever. Drop off and pick up from the airport is very efficient and overall a very relaxing experience.
Booked to stay March 2020 having previously stayed 18 months ago last time out of Gatwick. Coronavirus curtailed our plans less than 36 hours before arrival, but non problem for Carmel to simply ask us to re book for next travel date. No deposit lost, no insurance claim with excess to make (unlike kennels). Cumberland house is comfortable, clean, parking on site with free transfer to airport, and excellent breakfast. Also 2 minutes walk for Ye Olde Six Bells, a lovely pub for pre holiday dinner the night before flying. Simply would not consider staying elsewhere. I do hope the government help small businesses like these survive
We have been staying here the night before our flights out for a good number of years and I can honestly say that Carmel and Clive run a really professional B&B service. The rooms are to a very high standard, affordable, comfortable and extremely clean. Breakfasts are excellent. Transfers to the airport have always been ready for us to depart dead on the time that we had requested and once you call for a pick up on your return a car arrives minutes later. If like us you are driving home then your car will be waiting for you on the drive. I would certainly recommend that you stay here and we wish Carmel and Clive all the very very best in these uncertain times, stay safe and will be back !!!
Very clean, friendly and helpful. Great breakfast. Very comfortable beds and lovely bathroom. Nothing is too much trouble. Car stays on the premises and lifts to and from the airport provided. Excellent.