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Holiday Inn London-Gatwick Airport

2,047 reviews
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Traveller (164)
Room & Suite (138)
Dining (41)
Overview
  • Excellent25%
  • Very good43%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“executive room”(47 reviews)
“the bus”(208 reviews)
“one night”(180 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,047)Write a Review
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514
812
448
120
93
Show reviews that mention
All reviewsexecutive roomthe busone nightgatwick airportcar parknorth terminaltrouser pressan early flightper person each wayper adultnext morninggood nights sleeppre flight staycheck in was quicknight staybooked this hotelleave the car
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11 - 15 of 1,987 reviews
Reviewed 3 weeks ago via mobile

We were there for one night prior to an early flight. Secure parking, comfortable room and a meal that was more than adequate. The staff were friendly and it only took a few minutes to drive to the airport. Recommended for an overnight stay.

Thank 841nigel45
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 3 weeks ago

Dear Guest Thank you for your review I was glad to read that you enjoyed your overnight stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

A TripAdvisor Member
151
Reviewed 4 weeks ago via mobile

Very nice, clean rooms. Friendly staff who went out of their way to help. Nice breakfast, and a nice bar with a reasonable selection of western dishes. Ideal place for a stopover, 10 mins bus journey from the airport.

Thank A TripAdvisor Member
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 3 weeks ago

Dear Guest Thank you for your review I was glad to read that you found the hotel comfortable and clean and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 4 weeks ago via mobile

We stayed here the evening and night before our early flight to our winter warmth holiday. The welcome was friendly and efficient and despite being an hour earlier than we’d advised our room was ready. The room, like the rest of the hotel we saw,...More

2  Thank Michael K
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 4 weeks ago

Dear Guest Thank you for your review I was glad to read that you found the staff friendly and efficient and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 19 January 2018

We sent an email on the Friday about our Sunday night booking this was to avoid being charged the hotels premium phone line costs! We never received a reply. On checking in Sunday evening at 8.00pm we were told by front desk that they had...More

1  Thank nessmorgan
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 19 January 2018

Dear Guest Thank you for your review I was sorry to read that problems you encountered with your booking but happy to read you enjoyed your stay and look forward to welcoming you back to the Holiday Inn London - Gatwick AIrport Regards Jackie

Reviewed 15 January 2018

Room very good and clean.Went to restaurant ordered pizza.Menu said fresh tomatoes but arrived very congealed with thick topping full of sundried tomatoes .So disappointing.White wine arrived with 2 ice cubes in. Served by very smartly dressed woman when I complained nothing said.Found a young...More

Thank Tamperefan
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 17 January 2018

Dear Guest Thank you for your review I was sorry to read the issues you had from you recent stay please contact me direct to discuss this further on admin@higatwickairport.com Regards Jackie

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$85 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (164)
Room & Suite (138)
Dining (41)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mari6
13 February 2018|
AnswerShow all 3 answers
Response from nessmorgan | Reviewed this property |
Hi, £3.00 per person each way
2
Votes
Connie C
11 August 2017|
AnswerShow all 2 answers
Response from annsworldtour | Reviewed this property |
Yes no problem
0
Votes
DrEmmaPreece
6 August 2017|
Answer
Response from operationsmgr2016 | Property representative |
Hi Yes there is a shuttle service to the hotel Regards Jackie
0
Votes
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12345610
Room Tips
"Best find another hotel"
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"As far as possible away from the lifts."
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"High floor room"
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"Ask for a ground floor if you are elderly or infirm."
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