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Customer service seriously lacking. Disabled guest booking in before us was given a 3rd floor room. No help with cases. My husband did help her up with them though.
Our double divan Base had collapsed in the middle and was directly on the floor.
Located close to Gatwick Airport it is ideal for an overnight stay if you have an early morning flight. A short walk,5-10 minutes walk from Horley station with the airport station a 3 minute train ride away. Also in easy access to eating/drinking places in...More
Arrived at hotel no one in reception -- not a good 1st impression they had gone to pick someone up, not good. Room adequate needs new pillows n linen. Charge for wi-fi in bedroom, not good in 2017. Front door open all night, no security...More
OK for the price. Bed comfortable. But much noise from room above (I think from someone arriving in the early hours).
Décor very tired indeed. Breakfast bacon like shoe leather.
OK for one night but wouldn't stay again.
We stayed overnight as had a flight at Gatwick the next day & also on our return as we landed early hours of the morning. We have stayed before as it is one of the cheapest B&B to just stay the night for a flight...More
US$47 - US$63 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Number of rooms
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