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Heritage Park Hotel

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Heritage Park Hotel
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247 Reviews from our TripAdvisor Community

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Showing 246: English reviews
london
Level Contributor
98 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 week ago via mobile

We stayed two nights for a family wedding nearby. The hotel is very tired. Strange smell in the corridor. Mould around the edge of the bath. Noisy fan in the bathroom. Lightbulb not working in the bedside light. We saw it had a swimming pool so had brought our swimming things - there was a note on the pool door... More 

Helpful?
Thank sueblue5
Ammanford, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

My mother in law was staying over night at the hotel so invited me my husband and our son for a evening meal it was dark when we arrived my 1st thought was why would you have your swimming pool on full view of everyone driving into carpark 2nd very noisy outside traffic trains and God knows what else inside... More 

Helpful?
1 Thank vickidixon1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

This place is so tired and worn out! Faulty towers doest cover it....where do I start!!!! Bathroom disgusting full of mould, key cards don't work, under staffed, rooms not made up, TV can't get a signal, when asked for a dry towel for the 4th time they too busy as got a wedding on, we were also the room that... More 

Helpful?
1 Thank Gillyarrow

Travellers are raving about these Pontypridd hotels

Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

We have just enjoyed a great stay at this lovely hotel the staff were amazing a big thank you to levent who went out of his way to get a table for us even though the restaurant was very busy. Our room was great, clean, and a very comfy bed.the food was also very good. We nearly canceled our stay... More 

Helpful?
Thank Jacqueline T
Rhondda, United Kingdom
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 weeks ago via mobile

Attended a wedding night here my first time at this venue , whilst we had a very nice evening and everything went well on the night i must say when u look the place is not really up to standard . Place is looking in need of a mackover ,refurb , drinks were ok but please do the basics right... More 

Helpful?
Thank stevep77
Lincoln, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

My partner plays in a function band all over the country so quite often we have to travel up to four or five hours away and stay over. I ignored bad reviews online for Heritage Park Hotel and focused on the positives as it was very cheaply priced in comparison to others in the area. On arrival the building itself... More 

Helpful?
1 Thank Hayley_Oh
1 review
Reviewed 4 weeks ago via mobile

Checked in & was given a room that was already occupied by another couple (could have been very embarrassing) got given another room that we couldn't even open after another visit to reception we finally got into our room! Went to the bar that had run out of 2 types of lager on tap because and I quote (there was... More 

Helpful?
Thank Kerri J
Uk
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here for one night due to a family wedding taking place nearby. Whilst the staff are quite helpful in parts the hotel itself is dreadful. It's very old fashioned and it feels like you have stepped back in time. Yellow stained ceilings and coving. Old fashioned chairs and tables. Worn carpets..the list goes on. The one thing I could... More 

Helpful?
1 Thank 420holiday
Pontypridd, United Kingdom
Level Contributor
4 reviews
Reviewed 5 weeks ago via mobile

Nice few hours out with kids started off with a map and u had to collect letters to arrange a word..we then went to a well decorated tent to pumpkin carve kids could pick a pumpkin then there was tools to carve them with a bit of help from adults.Then on to the park was a bit cold outside but... More 

Helpful?
Thank Susan C
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2016 via mobile

First of all the positives : The lady on exception literally could not have been more helpful or friendly The buffet breakfast was great The negatives : It is tired, looking a little sorry for itself. They apologise in the in-room materials for any disturbance during their upgrade, so it might be looking a little less tired soon For a... More 

Helpful?
Thank Paul C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Set at the beginning of the famous and beautiful Rhondda Fawr and Fach Valleys and only a few miles from the town centre of Pontypridd, our Hotel is an ideal base, whether it be Business or Pleasure we are centrally located. The local Train Station Trehafod will provide links to Cardiff and Swansea whilst by car we are only 20 minutes from The Brecon Beacons National Park. We offer all of our guests Free WIFI, Free Car parking and Free use of our Pulse Fitness Centre, with a Pool, Steam-room and Gym, Lounge Bar offering Beers, Wines & Spirits. The Loft Restaurant serves Breakfast, Lunch and Dinner or for a more casual meal try our "Home from Home" dishes in our Lounge Bar. Our Management team who, together with the staff, constantly strive to ensure that guests are made to feel comfortable during their visit. ... more   less 

Additional Information about Heritage Park Hotel

Address: Coedcae Road | Trehafod, Pontypridd CF37 2NP, Wales
Region: United Kingdom > Wales > Southern Wales > Rhondda Cynon Taff > Pontypridd
Price Range: $99 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heritage Park Hotel 3*
Number of rooms: 43
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Also Known As:
Heritage Park Pontypridd
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Park Hotel staff and other travellers.
1 question
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Birmingham, United Kingdom
over a year ago

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Questions? Get answers from Heritage Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just avoid this place”
 of 5 bubbles Hayley_Oh, 5 Nov 2016 | Read review
“Regularly used for weddings and functions Request room away from function room and entrance”
 of 5 bubbles Bergerac1025, 13 Sep 2016 | Read review
“Ground floor family room are very roomy compared to others”
 of 5 bubbles Cathjohn1, 28 Aug 2016 | Read review
“2nd floor of the hotel”
 of 5 bubbles jonathan30, 10 Aug 2016 | Read review
“All need attention with wiring and decor.”
 of 5 bubbles USAhols2014, 3 Aug 2016 | Read review
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