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Mercure Telford Madeley Court Hotel

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Traveller (454)
Room & Suite (92)
Dining (25)
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Overview
  • Excellent40%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible7%
Travellers talk about
“spiral staircase”(41 reviews)
“main building”(61 reviews)
“century manor”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,157)
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Show reviews that mention
All reviewsspiral staircasemain buildingcentury manorbeautiful hotelsteeped in historymanor houselots of charactersandwicheslovely old buildingoverlooking the lakeopen firefour postersat navlovely settingexcellent value for moneyafternoon teanight break
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371 - 375 of 1,144 reviews
Reviewed 11 January 2016

A most enjoyable venue for a family pre Christmas dinner. The extended family including the younger members were well catered for. The staff friendly and efficient, and the food good, portions met all expectations. Overnight stay in one of the hotels historic rooms was comfortable...More

Thank j0hnt397
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 26 January 2016

Many thanks for taking the time to review your pre Christmas stay with us at Madeley Court and I am pleased that it was such a positive experience. I am grateful for your kind words, particularly for food quality and the service offered by my...More

Reviewed 10 January 2016

We were appalled to see the uncleanliness of this hotel. The bathroom had cracked tiles, missing parts, faulty light above the mirror which you had to get out of the bath to touch in order for it to function (very dangerous). A single fold out...More

Thank Dan001234
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 26 January 2016

Thank you for your review and I do apologise for the issues experienced. I do recall that we discussed prior to your departure from the hotel. Regards, Anthony Meadows General Manager.

Reviewed 6 January 2016

we came here for boxing day lunch as my husband had to work Christmas day we wanted to have a nice meal together and I must say we wasn't disappointed ..we were in the mill which is a beautiful building the staff were brilliant even...More

Thank ruthy101
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 26 January 2016

Thank you so much for your review and I am delighted that you enjoyed Boxing Day Lunch and that you were left with such a positive impression of the hotel and my team. I hope that we can welcome you back to Madeley Court during...More

Reviewed 4 January 2016 via mobile

We stayed at the hotel for two days between Christmas and the New year on 'all inclusive' basis. Upon arrival, we were provided with information on the history of the house, that made a very interesting read. There is ample parking space with additional parking...More

2  Thank JuMark0601
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 5 January 2016

Thank you for your review. I shall be in contact with you directly to discuss this matter further. Regards, Anthony Meadows General Manager.

Reviewed 2 January 2016

We were a party of 10 people who choose this hotel for a 2 night New Year break and we were so glad we did. We arrived at the hotel in the pouring rain , but the Hotel and rooms were lovely and warm and...More

Thank DaphneWestMidlands
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 5 January 2016

Many thanks for your review and I am delighted that you and your party enjoyed the New Year celebrations with us at Madeley Court. Sarah, my Sales Manager, has forwarded also your email and I have shared your very kind words with my team. I...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$63 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (454)
Room & Suite (92)
Dining (25)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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mylobirmingham
26 January 2018|
AnswerShow all 5 answers
Response from Paul57032 | Reviewed this property |
Having stayed in a four poster room in May and given the extremely poor condition of the hotel (see photos that I posted) I would seriously think of a different venue. If they were to start all of the necessary... More
1
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alhenryuk
17 September 2017|
AnswerShow all 3 answers
Response from Dinah52 | Reviewed this property |
We had a room in the main hotel. Our guests all had rooms in the annexe but don't know if they are interconnecting. I don't know what you need but they do have a family room
0
Votes
Verity G
27 February 2017|
AnswerShow all 6 answers
Response from DaphneWestMidlands | Reviewed this property |
I don't know I'm afraid sorry .
0
Votes
Room Tips
"My husband suffers from tinitus and therefore likes a quiet room, top floor the Courtyard was perfect."
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"Rooms on the lower floors suited us best"
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"Room out in the grounds look ok"
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"Ask for an upgrade on arrival."
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