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Travelodge Hartlepool Marina Hotel

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Travelodge Hartlepool Marina Hotel
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340 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Hartlepool, United Kingdom
Reviewed 3 weeks ago

Hartlepool travel lodge , I stayed here for 3 nights and never again the staff were not helpful the place was like a night club , people tuning up and down the corridor, a dog was in the hotel barking until 2 am . I complained and nothing was done . Go to premier much better hotel and staff and...

Review collected in partnership with Travelodge
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Helpful?
Thank hayleys2017
TravelodgeUK, Shannon from the Social media Team at Travelodge Hartlepool Marina Hotel, responded to this review

We are very sorry to hear that you were dissatisfied stay at Hartlepool Marina Hotel. Its very disappointing to hear of all the problems you faced during your stay with us. As your experience was not up to our standards, could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your...

Hartlepool, United Kingdom
Reviewed 3 weeks ago

Consistent clean safe for female traveller and friendly staff with good location stay here every couple of months and the consistency is always the same great value for money great for train station links

Review collected in partnership with Travelodge
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Thank beachhuthampton
Carlisle, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here with my friend on an overnight stay when we came to see steph aird. Very comfortable bed, decent facilities, TV in the room along with the usual tea/coffee. Staff were most helpful with calling for taxis and such like. Would definitely stay again.

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Helpful?
Thank cumbrian_lasso
Bradford, United Kingdom
Reviewed 19 December 2016

Overall a good stay but the bath took all night to drain and the bathroom light was the master light which meant we had to keep the light on all night. We had a 4 month old with us so having access to a light was essential.

Review collected in partnership with Travelodge
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Helpful?
Thank richardsY8255EP
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Hartlepool Marina Hotel, responded to this review

Thank you for your feedback. We are sorry to hear of your experience, in such instances we would suggest to let our reception team know so that they can reallocate your room or fix the issues you have. In any case we would like to thank you and apologise for your last stay with us and we hope to be...

sunderland
Reviewed 19 December 2016

We stayed here for one night they let us book in early our room was spotless as always the view over the marina and the big ship and other places was fab we walked into town not that far there is places to eat really near so u don't have to leave the area around hotel the reception staff were...

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Helpful?
Thank makem65
TravelodgeUK, Remy from the Social Media Team at Travelodge Hartlepool Marina Hotel, responded to this review

Thank you for submitting your review. It's great to hear you enjoyed spotless accommodation and you found our hotel location handy for the local areas. We will ensure that your comments are passed to the hotel manager so we can ensure that all our guests enjoy the same experience as you and we thank you again for writing your review.

Somerset
Reviewed 15 December 2016 via mobile

Basic hotel, but clean and convenient location. Friendly receptionists who are happy to help. You get what you pay for but if it's just one night you cannot go wrong. As it's fairly new it's still in good condition and a quick walk to bars and restaurants makes it handy too.

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Thank mkpSomerset
TravelodgeUK, Shannon from the Social Media Team at Travelodge Hartlepool Marina Hotel, responded to this review

We would like to thank you for taking the time to share your experience. We are so pleased to hear that you were happy with the location of the Hotel and that your overall experience was a positive one. Your feedback is invaluable and a copy of your comments will be passed to the Hotel Manager. Thank you once again...

UK
Reviewed 9 December 2016

Water went off mid-shower. Left with a head covered in shampoo. Had to resort to using my bottled water to rinse off (good job I happened to have some). Receptionist didn't even apologise, just said "yeh, we know, there's a plumber coming out today". On checking out, a different receptionist asked me if everything was ok during the stay -...

Review collected in partnership with Travelodge
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Helpful?
Thank dales147
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Hartlepool Marina Hotel, responded to this review

Thank you for submitting your review of our Hartlepool Marina Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting your...

Derby, United Kingdom
Reviewed 6 December 2016

Stay in lots of travelodges for work and this is the best yet,clean,quiet and good location,near to shops and a few nice pubs.Just need to roll out free wifi now travelodge,I think free Internet should be a must nowadays in all hotels.

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Thank Dac1922
Gillingham, United Kingdom
Reviewed 1 December 2016 via mobile

Stayed here whilst visiting family in hartlepool. From stepping through the doors to leaving we were made to feel extremely welcome by all of the staff we encountered. All the staff were happy and smily and genuinely interested in us as a family and what we had been up to throughout our stay. The place is pristine and smells beautiful....

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Helpful?
Thank Lyhde24
TravelodgeUK, Shannon from the Social Media Team at Travelodge Hartlepool Marina Hotel, responded to this review

We're delighted to hear that your experience with us in our Hartlepool Marina Hotel Travelodge was positive. Please allow us to thank you for sharing your feedback with us. It is so pleasing to hear our staff have provided our expected high standard of service and we are thankful to learn this has been achieved. We hope that we can...

Reviewed 30 November 2016

I just had the misfortune of spending the worst week EVER in the Travelodge hotel, we were moved to 3 different rooms in 2 days , there isn't anything bad enough I can say about this hotel or the experience we had , each room was as bad as the one before , and we were told these were the...

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Helpful?
Thank Mollythekiller
TravelodgeUK, Remy from the Social Media Team at Travelodge Hartlepool Marina Hotel, responded to this review

Many thanks for reviewing our Hartlepool Marina Travelodge and taking the time to share your experience with us. We are sorry to learn of your disappointment with your recent stay with us and we would like to look into this further for you. May we kindly request you contact us via our website with your review so our customer service...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Hartlepool Marina Hotel

Address: Travelodge The Lanyard | The Lanyard, Hartlepool TS24 0XS, England
Region: United Kingdom > England > Durham > Hartlepool
Price Range: $69 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Hartlepool Marina Hotel 2*
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Hartlepool Marina Hotel staff and other travellers.
1 question
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Mansfield, United Kingdom
10 months ago

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Questions? Get answers from Travelodge Hartlepool Marina Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go else where”
 of 5 bubbles Mollythekiller, 30 Nov 2016 | Read review
“Rooms overlooking the marina are worth asking.”
 of 5 bubbles recrationalflyer, 23 Nov 2016 | Read review
“All are fine, but the south side face the train, so it can be noisy during the day.”
 of 5 bubbles joelr541, 2 Nov 2016 | Read review
“top floor has best views, book early for deals”
 of 5 bubbles JackieP636, 28 Oct 2016 | Read review
“Front rooms look out over the marina. Told that ground floor rooms are larger.”
 of 5 bubbles malcyd2016, 6 Oct 2016 | Read review
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