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A grand hotel now looking quite tired and run down.The free WiFi was hopeless.But the rooms are quite spacious the breakfast well catered and staff friendly.Some updating work is underway but a major program is needed
This review is for restaurant only. Massive disappointment, thought the experience would be great as it's on Richmond Hill. Was I wrong! Maitre D was awol so we were standing waiting to be seated for about 10 minutes. Champagne flat, staff surly. However the food...More
First of all I would like to say the staff in the hotel are amazing. They cannot do enough for you, Maria, the young guy who was on and the duty manager on that day were fantastic.
First room they put us in was amazing...More
I stayed with my 12 yr old son on the night before going to Twickenham to watch the Rugby World Cup 7's. There were some issues which the hotel manager did his very best to sort out and did so.
But special thanks to the...More
Stayed one night in early May, walked into a construction site... to be fair though the work stopped in the evening and did not start until most people were moving around, but the reception and adjacent rooms, some bedrooms, etc, were undergoing complete renovation. Room...More
Response from GMRichmond | Property representative |
Hi Andre, Car parking is on a first come first served basis, however we do have a overflow on our grass area a the front of the building or alternatively we you can park next door at the Richmond Hil( charges apply ) We... More
Hi Andre, Car parking is on a first come first served basis, however we do have a overflow on our grass area a the front of the building or alternatively we you can park next door at the Richmond Hil( charges apply ) We can store your bike insde the hotel, please liase with us on arrival. Regards