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Our room was very dirty. The carpets were not vacuumed, everything was dusty. The beds were rock hard, and the pillows were all the size of throw pillows on a couch. The bathroom seemed clean until I went to take a shower. No hot water,...More
The staff here were very friendly. There is a restaurant attached but it has very odd hours. We went to grab breakfast within operating hours but it was locked up tight. Went back about 30 minutes later and it was open, but there were no...More
Nice abd friendly staff. Hoeever the place is a unclean, they never clean rooms. all what they do is change covers and towels. I witnessed cockroaches first night, tried to book in other hotels but all were full. Had no other choice.
I paid $2000...More
Response from Hotel M, General Manager at Super 8 West Kelowna BCResponded 21 August 2017
Thank you, for taking the time to leave us a review. We hear your concerns, and are working hard to make improvements. We have also passed the issues you mentioned to our Head of House Keeping, and we greatly appreciate your feedback.
Overall this Hotel met or exceeded our expectations, except for close amenities. There did not seem to be much in walking distance. This would not stop us from staying here again, we would make sure we had our own transportation. There was a transit stop...More
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Response from Hotel M, Front Office Manager at Super 8 West Kelowna BCResponded 21 August 2017
Thank you, for taking the time to leave us a review! We are so pleased to hear that you enjoyed your stay, and look forward to seeing you again!
Staff was nice, breakfast was good, but the hotel left much to be desired, and my 6 year old came out bitten on her torso.
AC was also broken, so lobby and halls were a sauna. Thankfully the room AC worked great.
The biggest downside...More
US$68 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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