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Holiday Inn West Kelowna

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Holiday Inn West Kelowna
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212 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn West Kelowna
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Showing 210: English reviews
Salmon Arm, Canada
Reviewed 28 March 2016

Waited over 40 minutes until we were given a menu. Watched as people were seated served & ate their breakfast. They paid & left before we were even offered a coffee. When the food finally arrived the soft poached eggs were hard & cold. They sat under a heat lamp for about 10 minutes until the server got it together...

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Helpful?
1Thank simongalesays
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello simongalesays, Please accept our sincere apology for the poor experience you had during your recent visit at our hotel restaurant. I will definitely take your feedback to our restaurant supervisor as this enables us to target problem areas. We know you have many choices when it comes to lodging and hope you will continue to use IHG for your...

Lloydminster
Reviewed 24 March 2016 via mobile

We held an event in the Holiday Inn ballroom. The staff were extremely accommodating and helpful, making the event run smoothly. A special thanks to Jane who stayed the whole evening to make sure everything was looked after, water was filled, etc. Highly recommend this venue.

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Helpful?
Thank Jill B
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello Jill B, Thank you so very much for your review of our meeting facilities. I will defiinitely pass this review on to Jane for her efforts during the event. We look forward to holding your next meeting with us. Kindest regards, Orlando Batitis Operations Manager

canada
Reviewed 21 March 2016 via mobile

Right off the highway and close to many dinner options. The property is in great shape, the rooms are clean and the beds are comfortable. Perfect place to stay as long as you don't need to be close to th city (you are about 10km away). Friendliest front desk clerk I have met in years!

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Helpful?
Thank boltuprightCanada
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello boltuprightCanada, Thank you kindly for your review of our hotel. I am very pleased to hear that your stay was most comfortable. I am also going to pass this review on to our friendly front desk staff! We hope to welcome you back at our property soon. Best regards, Orlando Batitis Operations Manager

Salmon Arm, Canada
Reviewed 21 February 2016

Very clean room, friendly people - highly recommended , had a family reunion . So even with family a nice setup, nice pool and good restaurants all within walking distance. Even to the lake is just a short drive.

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Helpful?
Thank Ulli S
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello Ulli S, Thak you very kindly for your review. I am very pleased to hear that you have enjoyed our hotel facilities and the attractions nearby. We hope to have the opportunity to see you all again. Kind regards, Orlando B Operations Manager

Golden, Canada
Reviewed 27 January 2016

Just spent 5 nights here with the whole family and this hotel exceeded our expectations. Firstly they are very friendly and helpful but also everything is very clean and tidy. Our kids swam everyday in the salt water swimming pool which is very cool how it goes inside to outside, even in winter - and it is warm!! The restaurant...

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Helpful?
1Thank Raph S
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Good day Raph S, Thank you very much for your 5 star review of the Holiday Inn West Kelowna. I am very pleased to hear that you enjoyed our facilities namely the indoor/outdoor salt water swimming pool and the Gate Keeper Restaurant and Lounge. I am also going to pass on your comments to our housekeeping department for continuously maintaining...

Reviewed 24 January 2016 via mobile

Super clean room, bath&body works sample products, outdoor hot tub and half indoor/outdoor pool. Fitness room too! Restaurants/gas station right next door. Awesome front desk staff....so welcoming and friendly! Great hotel experience :)

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Helpful?
Thank Ilovefurbabies
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello Ilovefurbabies, Thank you very much for your 5 star review of the Holiday Inn West Kelowna. I am so pleased to hear that you had an excellent stay overall. We look forward to your next stay with us! Kind regards, Orlando Batitis Operations Manager

Reviewed 18 January 2016 via mobile

Very happy to see the room my mother and I stayed in was very clean and cozy. Beds were perfectly made and comfortable and I enjoyed having two types of pillows to choose from. Bathroom was always well stocked and very clean. I would for sure stay here again!

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Helpful?
Thank Kimberly B
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello Kimberly B, Thank you very much for the 5 star review of our hotel. I am pleased to hear that you found our rooms very comfortable, clean and cozy. We hope to see you again soon. Kind regards, Orlando Batitis Operations Manager

Reviewed 12 January 2016

My group and I were travelling through Kelowna on our way to Calgary and decided to spend the night in Kelowna as a pit stop. We didn't have any reservations anywhere and we just decided to stop there on a whim and we are so happy we did. The young lady at the front desk was really nice and helped...

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Helpful?
Thank gabster_7
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello gabster_7 Thank you for your 5 star review. I am pleased to head that your last minute choice turned out to be a wonderful one. We very much look forward to your next visit! Kind regards, Orlando B. Operations Manager

Reviewed 1 January 2016

Booked room through Booking .com and requested large tub in a king suite- needed a sofa bed as well for grandchildren to join us on New Year's Eve... Called the hotel the night before and spoke to someone called Luke who assured me I had the sofa bed king suite room and he would put a fridge and microwave in...

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Helpful?
Thank 4mdavie
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello 4mdavie, Thank you kindly for your review. I am pleased to hear that Cassandra was able to accommodate your requests at check in. We look forward to your visit with us once again. Kind regards, Orlando B. Operations Manager

North Vancouver, Canada
Reviewed 8 December 2015

Was here with my girlfriend for her friends wedding 30 mins away. We stayed at the hotel, the wedding wasn't at the hotel. Anywho, the beds were comfortable, rooms were generally clean and staff were friendly at a standard level. Do not get anything from the room service menu as the food is not fresh as they say it is...

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Helpful?
Thank Ross M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
GateKeeper
GateKeeper
Cuisines: Bar, Canadian, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn West Kelowna Nestled in the heart of the Okanagan Valley in West Kelowna, this Holiday Inn hotel is a short drive from Okanagan attractions and BC's renowned wineries. Business travelers to our West Kelowna hotel enjoy the convenience of our flexible meeting facilities. Our four meeting rooms can be modified for multiple configurations, and our catering and helpful staff make Holiday Inn the perfect place for guests' meetings, seminars and celebrations. Recently renovated and re-opened, our ballroom is perfect for hosting a wedding reception or company event. Guests also benefit from close proximity to local businesses and attractions. While there is plenty to do in West Kelowna, outdoor activities are easily the most popular Okanagan attractions for visitors at our Holiday Inn hotel. For ski enthusiasts, Crystal Mountain is a scenic 30 minute drive away, and Big White Ski Resort has a shuttle that picks up guests at our door. Also within close proximity are several golf courses, Okanagan Lake and many shopping centres. Our suburban West Kelowna hotel's amenities include an indoor/outdoor saltwater swimming pool, outdoor whirlpool, fitness centre, complimentary high-speed wireless Internet access, and an on-site restaurant and lounge. Whether you are in town for the Wine Festival or business, our Holiday Inn West Kelowna hotel's friendly and helpful staff will take great care in ensuring you have a memorable stay. ... more   less 

Additional Information about Holiday Inn West Kelowna

Address: 2569 Dobbin Rd | Hwy 97, West Kelowna, British Columbia V4T 2J6, Canada
Region: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: $117 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn West Kelowna 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn West Kelowna staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn West Kelowna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Towards the back of the hotel...however park near the front...area a bit sketchy.”
dixiebelle, 10 Apr 2017 | Read review
“we were in 215, 220, , 201 and 111.”
Donna649, 19 Sep 2016 | Read review
“All rooms are overlooking the mountains, and near restaurants.”
23Mylene2016, 31 Jul 2016 | Read review
“We got confused with the bedding choices, and accidentally chose a pet friendly room, with TWO beds, when one bed would've sufficed.”
530winn, 26 Jul 2016 | Read review
“Choose a room in another hotel”
Disappointed140, 14 Jul 2016 | Read review
5 of 5