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The Waterfront Inn

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Traveller (118)
Room & Suite (40)
Pool & Beach (9)
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Overview
  • Excellent55%
  • Very good24%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (448)
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Traveller rating
236
110
57
25
18
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Time of year
LanguageEnglish
236
110
57
25
18
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All reviewslake sumterretirement communitybreakfast buffetnightly entertainmentbalcony overlooking the lakesales managerrent a golf cartwithin walking distancebalcony roombeautiful hotelwater viewnice place to staynice sizebeds were very comfortableconvenient locationhotel restaurantcoffee maker
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61 - 65 of 446 reviews
Reviewed 21 April 2017 via mobile

The Waterfront Inn is pretty much the only game in town which explains why they have not had to update their inn. To access the pool you need to go through the bar or the dinning room, unless you wish to exit the inn and...More

1  Thank timmy13Syracuse
Response from 00gc, General Manager at The Waterfront InnResponded 22 April 2017

Thank you for choosing to stay with us. We are glad that you liked our breakfast offerings and friendly associates. However, we are sorry for the housekeeping issue you encountered. My team is taking corrective measures to ensure these issues are not repeated. We also...More

Reviewed 17 April 2017

This is a 2nd rate hotel pretending to be 5 star. Checked in Saturday and went to the restaurant for dinner. The prime rib was literally sliced less than 1/4 inch. After dinner, went to the room. 1 small bar of soap and a kleenex...More

5  Thank stuartvener
Response from 00gc, General Manager at The Waterfront InnResponded 18 April 2017

Thank you for taking the time to review our hotel. We apologize that the quality of our food was not up to par and for falling short of your expectations. Additionally, I am sorry that you had Housekeeping service issues in your suite. We value...More

Reviewed 17 April 2017

We had their Easter Buffet. I seldom write reviews but this was oh so bad I just had to post. Dinner was so awful. Nothing was good or in the slightest way memorable (in a good way that is). They were supposed to have Prime...More

5  Thank XSAILR8
Response from 00gc, General Manager at The Waterfront InnResponded 18 April 2017

Thank you for taking the time to provide us with this detailed feedback. I have addressed your food concerns with the Chef, and we can assure you that they have also been addressed with the staff. We apologize for the disappointing experience, and we hope...More

Reviewed 17 April 2017

Easter meal for 7 people. Outrageous bill and the food and service was awful. Our reservations were are 6 and we sat at 6:30. Waited 15 minutes for a server. The food was overlooked and the plates are probably still On the table.More

3  Thank spbennett1036
Response from 00gc, General Manager at The Waterfront InnResponded 18 April 2017

Thank you for posting feedback of your recent experience. I apologize for the disappointing experience in our restaurant. I have addressed your concerns with our staff to make sure we are providing the best possible service. Your specific feedback will help us improve the dining...More

Reviewed 16 April 2017 via mobile

Hotel is beautiful with waterfront views and very posh beds/bedding. Located in Sumter landing makes it an ideal location for seeing the villages. Service was very good as well and hotel restaurant was also good but a bit pricey but convenient. They have nightly music...More

1  Thank Niferlou
Response from 00gc, General Manager at The Waterfront InnResponded 17 April 2017

Thank you for your wonderful words about your visit to the Waterfront Inn, The Villages. We are so pleased to read that you loved our courteous service, on-site restaurant and your comfortable room along with the view it provides. We appreciate you choosing our hotel...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$121 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$121 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (118)
Room & Suite (40)
Pool & Beach (9)
Dining (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Mel H
27 June 2017|
AnswerShow all 3 answers
Response from KikiGinger | Reviewed this property |
I have never measured a hotel rooms square footage. I agree with Flora. You should contact the hotel directly.
0
Votes
Mel H
27 June 2017|
Answer
Response from FloraPhyllisNJ | Reviewed this property |
I was in a suite and a king. Both were large
0
Votes
Oregoniansatlarge
8 June 2017|
AnswerShow all 5 answers
Response from Niferlou | Reviewed this property |
Call the hotel to verify but I believe they do as most villagers own dogs
0
Votes
Room Tips
"Ask for a water view."
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"Best views are lakeside."
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"A balcony room is the best!"
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"Stay away from 411, its across from the laundry"
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