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Novotel Paris La Defense

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730 Reviews from our TripAdvisor Community

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Showing 265: English reviews
rmdwkikform
Reviewed 20 September 2016

Room was spotless and nothing was too much trouble for the staff on reception. We had to ask for extra supplies as there were three in out room and the supplies arrived straight away. Great view of the Eiffel Tower and the Seine. Metro stops outside and goes in to the city. Very quiet. Never heard the traffic. Breakfast busy...

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Helpful?
Thank sharon17
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear guest Thank very much for taking the time to share your recent week end in our hotel . We hope to be able to welcome you again at Novotel Paris La Defense Best regards

Albany, Australia
Reviewed 17 September 2016 via mobile

We stayed in this hotel for 3 days at the start of a river cruise tour. The air conditioner in the room did not work and after 2 days of complaints one of the staff put in a small portable unit which was totally inadequate. It took me 7 hours to get the bar fridge unlocked after giving the desk...

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Thank John D
Jakarta, Indonesia
Reviewed 15 September 2016

Novotel Paris La defense located not to far from city centre around 15 minute by car. the hotel room was clean and Tidy. the staff also helpfull and the hotel can accomodate for large Group around 100 pax their service are fast and helpfull.

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Thank iduy_04
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank very much for taking the time to write this positive review on tripadavisor about your recent at Novotel Paris la Défense We are please you enjoyed it See you soon Best regards

Reviewed 14 September 2016

I stayed here during a business trip, this hotel is located on the outskirts of Paris so while perfect for my needs may not suit tourists who wish to be close to the city centre. The rooms are large and clean with my room having an additional sofa bed. The breakfast was included in my room rate and good quality...

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Helpful?
Thank Nicola R
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest We are really happy to read your positive comment We hope to be able to welcome you again at Novotel Paris la Défense Best regards

Reviewed 10 September 2016 via mobile

Stayed here April 2016. Loved it. It's in the business district so it's a quieter stay at the weekend which suited our situation. We stayed as I had entered the Paris Marathon. Clean. Modern, and the breakfast was lovely. Looking to use this hotel next April as I've entered the marathon again

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Thank RichardBest
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thanks very much for your post on tripadvisor . We hope to be able to welcome you again for the Paris Marathon 2017 Best regards

London, United Kingdom
Reviewed 9 September 2016 via mobile

I have stayed in this hotel twice and many Novotels around Europe. This particular branch does not seem to have the same customer service as the others. On both of my stays I have found the staff to be quite rude. I normally choose the brand expecting similar standards from hotel to hotel but this one is definitely below the...

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Thank Danielle G
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest We are really sorry to read that your experience in our hôtel was not fine We note all your remarks and we do hope despite this comment, we will be able to welcome you again at Novotel Paris la Défense Best regards

Reviewed 1 September 2016 via mobile

Hotel is in the defense area, 2 minutes walk to the metro station, area is very nice with gardens and 10 minutes walk to one of the best malls in paris "Les Quatre temps". Hotel rooms are spacious, staff are friendly and breakfast is fine.

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1Thank Khaled N
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank you for staying in our hotel and for taking the time to writte a review on tripadvisor and for sharing détails about your stay . We are glad you enjoyed your stay with us and we hope to be able to welcome you again at Novotel Paris la Defense Best regards

New Delhi, India
Reviewed 25 August 2016

A nice hotel with very good views (only if you ask for it) we stayed in their executive room, good customer service and nice breakfast. Metro us very near but catching or calling a UBER taxi is difficult from this hotel. Overall we had a comfortable stay and enjoyed.

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Thank Arindam P
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank you very much for taking the time to share your stay in our hôtel on tripadvisor. See you soon at Novotel Paris la Défense Best regards

Reviewed 21 August 2016 via mobile

Would like to start wz d location its at the corner of paris way to far from all the attractions was extremely disappointed with the location and add to that had some very rude staff at the reception felt as though frustrated with thr jobs sorry to say...had a very unpleasant experience and the taxi guy which was requested by...

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1Thank Tasneem S
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest We read with attention your comment following your stay in our hôtel. We are really sorry to read your disapointment . We note your remark and share it with our team . Concerning the taxi , we propose you to call the taxi center of his companie ; we do not have any contact with the driver ;...

New Delhi, India
Reviewed 19 August 2016 via mobile

눉We booked novotel for our honeymoon trip to Paris, hoping to get some comfort and security of professionalism with a known luxury chain. To our surprise, the story was very different. We were denied early check in at 10am,even when clearly the hotel was far from sold out.Moreover we were told that they do not check in before 3pm( official...

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Thank harshal1987
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest We read with attention your comment following your stay in aour hôtel.We are really sorry to read the problems you encountered on your arrival . Our rooms are available each day at twelve o'clock ; sometines when it's possible we can give the key earlier . I do hope despite these issues, we will be able to welcome...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Seine at your feet. A breathtaking panoramic view of the Eiffel Tower to the Sacré Coeur. Personalized service by Caroline and her team. Welcome to the Novotel Paris La Defense! The hotel is located in the business district of Paris which is nearby La Grande Arche and Les Quatre Temps Shopping Center. Within 5 minutes by metro you can reach Arc de Triomphe and Les Champs-Elysées. This 4-star hotel of 280 rooms, including 2 suites, is perfect for your leisure or business stay, because there are 9 meeting rooms modern and equipped with the latest technology. The optical fiber guarantees an optimal free Wi-fi access, wide selection of international channels. In addition, the hotel is located near the majority of all international or french firms based on the Esplanade. For more comfort, opt for the Executive rooms which offer bathrobes, slippers and Nespresso coffee machines. Moments relaxation guaranteed! Enjoy the many shops of the mall Les Quatre Temps and work out in our fitness. Paid parking is available. ... more   less 

Additional Information about Novotel Paris La Defense

Address: 2 boulevard de Neuilly, 92081, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense
Price Range: $145 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris La Defense 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Novotel Paris La Defense Hotel La Defense
Accor Paris La Defense
Paris Novotel
Novotel La Defense
Hotel Style:
#3 Green Hotel in La Defense
#3 Family Hotel in La Defense
#4 Romantic Hotel in La Defense
#6 Luxury Hotel in La Defense
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Paris La Defense staff and other travellers.
22 questions
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over a year ago
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Enkenbach-Alsenborn, Rheinland-Pfalz, Germany
over a year ago

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Questions? Get answers from Novotel Paris La Defense staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask fopr a room from higher rooms and on the riverside, you can see Eiffel tower from there.”
 of 5 bubbles markoh183, 5 Dec 2016 | Read review
“Ask if they can get you a room with view over the Eiffel Tower”
 of 5 bubbles SebastienG133, 8 Nov 2016 | Read review
“Ask for a room near the top - facing the river”
 of 5 bubbles ruff2016, 14 Oct 2016 | Read review
“Ask for a room on top floors to get a view”
 of 5 bubbles Susie2167, 25 Sep 2016 | Read review
“stayed in room 1200 9th floor, view fantastic, over looking the river seine and paris”
 of 5 bubbles 961mally12, 20 Sep 2016 | Read review
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