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Macdonald Craxton Wood Hotel & Spa

Expedia.comUS$94*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Macdonald Craxton Wood Hotel & Spa
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1,812 Reviews from our TripAdvisor Community

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Showing 1,809: English reviews
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Reviewed 4 days ago NEWvia mobile

Me and my husband stayed here through a secret escapes deal. The grounds of the hotel is lovely and the receptionist who greeted us was friendly and helpful. The room was a decent size and overlooked the gardens. The bed and sofa bed looked tired and flat. We booked our treatment for the next day and a boot camp class....

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Helpful?
Thank Natasha D
Reviewed 6 days ago NEWvia mobile

Stayed for a couples getaway at Craxton Wood, with access to the spa and breakfast included. Staff were all very friendly and professional, and the hotel itself is very pleasant and modern. The basic double room was spotless and the bed was enormous! Dinner was excellent (although drinks are a little overpriced). The spa was definitely worth a visit and...

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Thank Ben S
Stoke-on-Trent, United Kingdom
Reviewed 1 week ago

We had previously stayed at this hotel as a couple but decided to stay for easter with the family. There were 8 adults and 7 children from age 12 down to a couple of toddlers. The hotel has a lovely big garden which proved a hit with the children and there's a climbing frame and slide. There is also a...

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Thank Linda T
wirral
Reviewed 1 week ago

Attended this hotel for a small private function unfortunately the service was poor, the food was poor the area for our function again poor and was not as expected, very disappointed would not go here again, definitely not what was expected!

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Thank dameone
Blackpool, United Kingdom
Reviewed 1 week ago

booked this hotel to be close to Chester and have the added advantage of a spa. when we arrived Emma on reception was very helpful polite and friendly. The room we were allocated was clean and of a good standard. After unpacking we went over to the pool area and decided to book the thermal journey. for the money we...

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Thank anneeaster
Greater Manchester, United Kingdom
Reviewed 1 week ago

The Hotel was very nice to start with. Nice hotel room and facilities were great and good people around the hotel. Initially, we was very happy we choose that hotel. However, I booked a massage for me and my fiancée in a double room in the spa and this was confirmed by the hotel spa, a day before my arrival. When we arrived for...

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Thank MrMK17
Reviewed 1 week ago via mobile

Was looking forward to trying this place out..What a huge let down, Refurbishment of spa is so far away from hotel and you have to go through rough gravel and outdoors next area over it to get to last building that is the ONLY place a properly equipped disabled toilet was! The bedroom was too thick a pile to wheel...

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Helpful?
Thank Wheelielady1
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Wheelielady, Thank you for your review and taking the time to give me your feedback. I appreciate your honest feedback and will certainly look into your points of concern on service and how we can improve. I am however unsure which route you have taken to the spa facilities as from the main hotel reception to the leisure/spa facilities...

Reviewed 2 weeks ago

Went to this hotel on a Secret Escape deal - 1 night B+B plus dinner and thermal suite access for £160. We arrived to lovely grounds - really impressed with the gardens and the entrance - looked great. Check-in was swift and efficient. We went to our room on the ground floor which was spacious, clean and well-presented. There was...

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1Thank Chris M
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Chris, A great review thank you. I will certainly pass on your praise for Tristan and make sure he is rewarded for his customer service. We will forgive you for using the Rasul and delaying the next guests We look forward to welcoming you back shortly. Kind regards, Mark King Genreral Manager

Bromsgrove, United Kingdom
Reviewed 2 weeks ago via mobile

Booked this hotel via secret escapes as a birthday celebration for my partner and to say I feel disappointed would be an understatement - wish I had saved the money Checked in and the front of house took great pleasure in embarrassing the apprentice in front of waiting guests - totally unnecessary as he was doing a great job. The...

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Helpful?
Thank Rebex77
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Rebeeca, Thank you for your review and taking the time to speak to me earlier this week. I am sorry there were certain aspects that were not up to our normal standards as discussed. We will certainly address these moving forward. I have passed on your comments to Hannah and her team in the restaurant. Kind regards, Mark King...

Reviewed 2 weeks ago via mobile

Stayed here on a 3 day break Firstly huge thanks to Alison on the front desk who dealt with our daughter Ashleigh and changed our booking 4 times due to my illness and other disasters we had Thank u to Dave price on the bars and an elder guy who s name I missed remembering the coffee my husband drank...

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Helpful?
Thank Carol B
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Carol, A lovely review for the team. Great feedback for the team and especially Alison and Dave. We will look forward to welcoming you back shortly. Kind regards, Mark King General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestling in 27 acres of Cheshire woodland, you wouldn't believe how close Macdonald Craxton Wood Hotel & Spa is to the M53, connecting to the M56 and onto Manchester and the rest of the UK. A beautiful secluded hotel and picture perfect wedding venue combined with outstanding comfort and accessibility. Macdonald Craxton Wood Hotel & Spa blends the best of British tradition with comfort and style to ensure your stay is special. And we're ideally located just a short distance from the attractions of the North West, with the historic city of Chester only ten minutes away. Enjoy cocktails on the terrace before experiencing gourmet dining in the Craxton Wood Grill. Indulge at our Vital Health & Wellbeing Club and Spa - we've just undergone a sensational £1.4million transformation and there's no better place to put your feet up and let our therapists ease away your stresses. ... more   less 

Additional Information about Macdonald Craxton Wood Hotel & Spa

Address: Parkgate Road, Ledsham CH66 9PB, England
Region: United Kingdom > England > Cheshire > Ledsham
Price Range: $148 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Craxton Wood Hotel & Spa 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Macdonald Craxton Wood Chester
Hotel Macdonald Craxton Wood
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Craxton Wood Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the garden are lovely”
jaclolkatbea4, 17 May 2017 | Read review
“Rooms overlooking the Garden on the ground floor.”
SUNSHINEWestMidlands, 25 Apr 2017 | Read review
“All rooms excellent.”
765andreaj, 11 Apr 2017 | Read review
“nice rooms at the fron of the hotel overlooking grounds and stream”
countydownrose81, 18 Mar 2017 | Read review
“There may nt be any”
H5704WBphilc, 15 Mar 2017 | Read review
5 of 5
Expedia.com
US$94* /night
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Prices are for 1 room, 2 adults
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