We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Al Bustan Palace, A Ritz-Carlton Hotel

Show Prices
#2 of 49 Hotels in Muscat
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Al Bustan Palace, A Ritz-Carlton Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,804 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,336: English reviews
Dubai, United Arab Emirates
Reviewed yesterday NEW

We were blown away at the friendliness & hospitality of the restaurant staff! In particular, AJ, Chef Anoop and Rahul made our trip memorable by their service. Beautiful location and we had a lovely view from our sea-view room. It is close to a reef, hence we had a chance to see many different kinds of fish while snorkeling. Complimentary...

 Report
Helpful?
Thank bhawtas
St Albans, United Kingdom
Reviewed 2 days ago NEW

The hotel was superb. Staff were excellent. My wife and I felt immediately at home and will return in 12 months. Our stay was hassle free and were left with no short comings. The beach was private and at least a kilometre long and was wonderful to walk during the day or night.

 Report
Helpful?
Thank dvdlangford
Abu Dhabi, United Arab Emirates
Reviewed 2 days ago NEW

I have been to Oman many times but the general manager Kartrin and her staff made this one the best !! Such a great place to stay. The grounds are kept impeccable. Breakfast is AMAZING!! The variety! The cool boxes u give at the pool and beach ! Great idea.. it's the little things :)

 Report
Helpful?
Thank Kerryn H
Reviewed 3 days ago NEW

We booked the Al Bustan for a long weekend and were looking for some relaxation. Overall the resort is really nice and spread out so that even at full occupation you will not feel overcrowded at the beach or multiple pools. However one thing that really bothered me was the service at the breakfast. The front desk allocates you a...

 Report
Helpful?
Thank LTWU2014
AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel, responded to this review

Dear “LTWU2014”, First of all I would like to thank you for staying with us and reviewing our hotel on Trip Advisor. I value your time in sharing it with me and the TripAdvisor community. I hope that your trip to Oman was enjoyable, despite the observations that led to your posting. Our goal is to deliver our guests with...

Dubai, United Arab Emirates
Reviewed 3 days ago NEW

we have stayed in this hotel for 3 days, we had a mountain view room which i think was the best . Breakfast is wonderful especially if you could arrange to sit outside and enjoy your food with a panoramic view of the mountains and the beach. Staff are friendly and highly attentive. I really enjoyed the whole stay and...

 Report
Helpful?
Thank meriem r
London, United Kingdom
Reviewed 4 days ago NEW

Very efficient and friendly staff in the hotel, quiet location, large/beautiful gardens.The beach was long with soft sands and very clean. Our trip to see some beautifully restored forts and natural spa was interesting. The city of Muscat and the surrounding area is immaculately clean and tidy, with lots of flowers, bushes and trees.

 Report
Helpful?
Thank N6795UCgabrielac
Reviewed 4 days ago NEWvia mobile

We have stayed second time in this beautiful hotel. Although our first stay wasn't so great, this time was all amazing. We were given nice spacious room, room service was polite and we never had to wait long if we needed something. Stunning relaxing place. Whoever is not planning to stay a night, then I recommend Friday Brunch. It never...

 Report
Helpful?
Thank Zuzana0000
Reviewed 4 days ago NEW

The Ritz Carlton Al Bustan Palace is situated in the mountainous area of Muscat and is isolated from the city which for me was a bit of a disadvantage. The fact that Google maps is not fully functional in Oman made it a bit difficult to get to the hotel considering that I had rented a car. However, once you...

 Report
Helpful?
Thank Samer K
Muscat, Oman
Reviewed 6 days ago NEW

Al Bustan Palace Hotel with it's amazing architecture, location, and welcoming staff service is a unique experience which can not be forgotten. And now with the great sixth sense SPA it's just a place you can not avoid and get addicted to it.

 Report
Helpful?
Thank 768adnanr
London, United Kingdom
Reviewed 6 days ago NEW

This is not a 5* star hotel! Staff are inept and run around like lemmings, especially at breakfast. The food is overpriced, not great value for money and the majority of the time barely warm when you visit the buffet restaurant. Many of the meals are repetitive and some of the meals were very bland which is a shame especially...

 Report
Helpful?
1Thank mblondon799
AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel, responded to this review

Dear “mblondon799”, Thank you for posting your comments. I value your time in sharing it with me and the TripAdvisor community. Our goal is to deliver our guests with genuine care and comfort that will allow them to leave the hotel with everlasting memories. When our guests feel we fail to meet their expectations, it is important for me and...

1,608 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1579)
Viewed
Pool/Beach Area (325)
Viewed
Family/Play Areas (4)
Viewed
Room/Suite (148)
Viewed
Hotel & Grounds (410)
Viewed
View from Room (50)
Viewed
Dining (83)
Viewed
Bathroom (43)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (514)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (11)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Muscat hotels
22.5 km away
The Chedi Muscat – a GHM hotel
18.1 km away
Grand Hyatt Muscat
Grand Hyatt Muscat
#6 of 49 in Muscat
1,141 reviews
15.1 km away
Crowne Plaza Muscat
Crowne Plaza Muscat
#5 of 49 in Muscat
1,313 reviews
Show Prices
Show Prices
Show Prices
16.3 km away
InterContinental Hotel Muscat
33.1 km away
Hormuz Grand Hotel, Muscat
19.1 km away
Radisson Blu Hotel, Muscat
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set against a dramatic backdrop of rugged mountains, Al Bustan Palace, a Ritz-Carlton Hotel, lies solitary amid an emerald green oasis with 200 acres of lush beachfront landscaping, overlooking the glittering azure waters of the Gulf of Oman. ... more   less 

Additional Information about Al Bustan Palace, A Ritz-Carlton Hotel

Address: PO Box 1998 | Muttrah, Muscat 114, Oman (Formerly Al Bustan Palace, a Ritz-Carlton Hotel)
Region: Oman > Muscat Governorate > Muscat
Price Range: $397 - $1,048 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Palace, A Ritz-Carlton Hotel 5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Amex, Marriott, Hotels.com, Booking.com, Expedia, Odigeo, Cancelon, Travelocity, Priceline and Agoda so you can book your Al Bustan Palace, A Ritz-Carlton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel Muttrah
Hotel Style:
#1 Romantic Hotel in Muscat
#1 Business Hotel in Muscat
#2 Luxury Hotel in Muscat
#2 On the Beach Hotel in Muscat
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and other travellers.
54 questions
Ask a question

See all questions (54)

Questions? Get answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher floor with mountain view”
 of 5 bubbles , 4 Dec 2016 | Read review
“Go for the view.”
 of 5 bubbles Skip_SS, 30 Nov 2016 | Read review
“All the rooms have balcony. My favourite rooms are the sea view or Parliament mountain view.”
  • Ripped curtain
  • Ripped bed skirt
  • Ripped curtain
 of 5 bubbles , 28 Nov 2016 | Read review
“do not take a roomabove the Chinese restaurant”
 of 5 bubbles simonm848, 24 Nov 2016 | Read review
“5th floor sea view rooms are quiet. 2nd floor rooms face one of the pools on that level.”
 of 5 bubbles J1650WAjohng, 16 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay