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The Pier House Hotel

Booking.comUS$135*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Pier House Hotel
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464 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Newbury, England, United Kingdom
Reviewed 20 March 2016

Our room was on the top floor overlookingthe sea. It had two windows with window seats Excelent shower. Staff were very attentive and nothing was to much trouble. Food was very good with a restraught and a bar meals Breakfast had a buffet but all cooked food was done to order. We parked outide hotel but this is not allowed...

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1Thank David G
Cheshunt, United Kingdom
Reviewed 20 March 2016 via mobile

Set in a lovely little town. We didnt stay here, we came to eat. The restaurant wasnt open when we got there but was told they offer the same food in the bar. We decided to wait in the bar for an hour and have a drink until the restaurant opened, and am i glad we did. We had the...

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1Thank ktwest12
Dartmouth, United Kingdom
Reviewed 25 February 2016

Charles Town is my husbands favourite place to visit in Cornwall and as it was his 50th Birthday this year I booked a beautiful room for us at the Pier House Hotel in Charlestown. Room 9 what an amazing room with sea views from one window and harbour views from the other window, stairs leading up-to a fabulous bathroom with...

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1Thank AnivadF
Plymouth, United Kingdom
Reviewed 22 February 2016

We booked a table for Sunday Lunch (carvery) and 2 of the party were non meat eaters. The chef agreed to provide two fish meals all the staff ensured we felt welcomed and the food was excellent (tuna steaks) this is the second time the hotel has accommodated us and both times the food and service were exceptional.

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1Thank Curly M
Cornwall, United Kingdom
Reviewed 16 February 2016

We have visited the restaurant on more than one occasion and we have dined here with the children too! Its not always the same menu, they do change it from time to time. We have booked the table on a few occasions but have called in on the off chance and they have always managed to find us a table...

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1Thank MrsVicciLou
Braunton, United Kingdom
Reviewed 15 February 2016 via mobile

This a such a nice hotel that we had to return for a second time. Sleeping with the window open, the sound of the waves in the harbour is just great. The staff are so friendly and accommodating which makes everything so relaxing. This is a very well run hotel, the bar area is lovely but a real log fire...

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1Thank graham n
Bristol, United Kingdom
Reviewed 10 February 2016 via mobile

We stayed 2 nights in room 4. There was only one negative - it was noisy at night with guests moving about, talking, etc. Apart from that, lovely location, fabulous harbour views, room was spacious & beautifully furnished, with a bathroom (with 2-person spa bath) up half a flight of stairs. Very impressive accommodation, without being too fancy. Excellent value...

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1Thank Dave S
England, United Kingdom
Reviewed 10 February 2016

I booked The Pier House for my mum's birthday last night having dined here before two years ago (and remembering it being particularly special). It's safe to say the level of service and the quality of the food has not changed one bit. First of all, we were greeted and served by very friendly waiting staff (two in particular, a...

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1Thank Rhiannon W
Lee-on-the-Solent, United Kingdom
Reviewed 22 January 2016 via mobile

Excellent accommodation, we had a room with sea view and spa, it was lovely. This was our second visit. Wifi was free and very fast, very good choices for breakfast and right next to the harbour. Slight problem with space for parking and car park about 50m away from the hotel, but this didn't spoil our break.

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1Thank Ray B
Southampton, United Kingdom
Reviewed 11 January 2016

Very enjoyable 2 night stay in a very nice spacious sea view room which overlooked the harbour the room was fantastic, as was the breakfast, and evening meal in the bar. Would highly recommend this to anybody maybe a bit more expensive than some but certainly worth it

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3Thank wendystevemarshall

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
The Pier House Restaurant
The Pier House Restaurant
Cuisines: Bar, Seafood, European, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004. ... more   less 

Additional Information about The Pier House Hotel

Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
Region: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range: $153 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Pier House Hotel staff and other travellers.
3 questions
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Malvern, United Kingdom
Leicestershire, United Kingdom
5 months ago
France
over a year ago

See all questions (3)

Questions? Get answers from The Pier House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for a sea view”
pd1111, 12 May 2017 | Read review
“Check size and view before booking”
577GuidoH, 6 May 2017 | Read review
“cable/sky tv !!!”
johnjude47, 1 May 2017 | Read review
“Room 23 didnt have a sea view but was nice with two single beds upstairs for children.”
RavSingh1976, 25 Apr 2017 | Read review
“Best rooms are those overlooking the harbour”
prchezza, 15 Apr 2017 | Read review
5 of 5
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US$135* /night
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Prices are for 1 room, 2 adults
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