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Novotel Caserta Sud

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Novotel Caserta Sud
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472 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Reviewed 20 August 2015

If you need a nice hotel with very good service, but you don't need to be close to the "civilisation" then it's a very good place. The food is good, the rooms are quite huge. The internet connection is .. well.. pretty poor and the way you get the connection is ... gently speaking - annoying. The only, real down...

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Helpful?
Thank Marek S
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Marek S, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff...

Caserta, Italy
Reviewed 31 July 2015

the hotel was very nice. Lino and Massimo were at the bar and were awesome. great service great guys. They were at the bar with us and were so accomodating. They made us feel so welcome and as if we knew them forever! Must visit them there!

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Helpful?
Thank Joanne Giovanna N
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Joanne Giovanna N, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our...

Paderborn, Germany
Reviewed 27 July 2015 via mobile

Stayed for two nights with our three kids and two dogs and had a great time. Hotel is very near to the palace of Caserta and easy to get to. Quiet and clean rooms. Service friendly and competent. Pool was super. The lasagne and the mozzarella di buffalo was good but the pasta with tomato sauce was cold and bland....

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Helpful?
Thank Pingo P
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Pingo P, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback.We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as...

Vero B
Reviewed 27 June 2015

Outside of the hotel shows age and some neglect but the staff makes up the difference. Excellent reception which we are not used to in Italy! The rooms were clean and updated. The outside of the hotel is somewhat the opposite of the inside. The area is industrial so not ideal. The hotel has a gated parking lot which the...

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Helpful?
Thank tom8to
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear tom8to, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Watford, United Kingdom
Reviewed 18 June 2015

It was our last accommodation during a five days stay in Italy and compared to our hotel in the Amalfi Coast it was a bit depressing. But just to judge the hotel itself it was okish for this one night. We visited the Palace the next day hence the stay here. The hotel is nothing special and it's probably more...

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Thank Kate001_11
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Kate001_11, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow usto express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Haifa, Israel
Reviewed 17 May 2015

Area is shady.There are sex professionals a few feet away from the hotel during the night. No restaurant around the hotel. No safe, no tea/coffee making facilites. Wi-fi is very poor. Poor breakfast,far below the quality expected of a Novotel.

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1Thank hanna c
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear hanna c, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Cambridge, United Kingdom
Reviewed 15 May 2015

Located outside of Naples, 30 minutes drive, this is a really decent stop over hotel, comfortable and reliable as the brand suggests, with covered parking a good restaurant and nice breakfast choice, the staff are always helpful and cheery

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1Thank Pierre S
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Pierre S, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff...

Jerusalem, Israel
Reviewed 14 May 2015

not what you expect from a novotel! on the internet this hotel boasts of having free wifi, a safe and tea/coffee making facilities in the rooms. none of this was in our room. when i complained, the manager just shrugged his shoulders. he told me the wifi did not work because 200 people are using it at the same time....

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2Thank scha_tova
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear scha_tova, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Tampa, Florida
Reviewed 30 March 2015

The hotel is OK for short stays as it does not have luxuries. Rooms are decent size, but, with an old appearance. Mattress is stiff and could be a problem. Gym room is very small - has one treadmill, one stationary bike and a multi-purpose lifting machine. Wi-fi is poor. Only e-mail and general web-browsing. No video or music streaming....

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1Thank veugeniojr10
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear veugeniojr10, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Cambridge, United Kingdom
Reviewed 24 November 2014

Review collected in partnership with Accorhotels.com
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Thank Pierre S
daniele g, Direttore at Novotel Caserta Sud, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Room Service
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Caserta Sud is a modern 4 star hotel with 126 rooms, strategically located within 2 km of the centre of Caserta, Caserta Palace and the main railway station. Situated 22 km from Naples airport, the hotel is easily accessible via the A1 highway (1 km). Ideal for business trips, it features a convention centre with 10 meeting rooms (240 guests), business corner and WiFi. Also offers rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), outdoor pool, garden and parking. ... more   less 

Additional Information about Novotel Caserta Sud

Address: Strada Statale 87 Sannitica Km 22.6, 81100, Caserta, Italy
Region: Italy > Campania > Province of Caserta > Caserta
Price Range: $71 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Caserta Sud 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Novotel Capodrise
Capodrise Novotel
Hotel Style:
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#7 Luxury Hotel in Caserta
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Questions & Answers

Questions? Get answers from Novotel Caserta Sud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of the rooms have a view and they vary between tolerable and intolerable.”
 of 5 bubbles longhaulfromlondon, 19 Oct 2015 | Read review
“don't stay there”
 of 5 bubbles 481hannac, 17 May 2015 | Read review
“Standard room is good value and ticks all the boxes”
 of 5 bubbles 330pierres, 15 May 2015 | Read review
“just dont stay there!”
 of 5 bubbles scha_tova, 14 May 2015 | Read review
“Try to get a room facing the back of the hotel to avoid traffic noise.”
 of 5 bubbles veugeniojr10, 30 Mar 2015 | Read review
5 of 5