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Diamond Naxos-Taormina

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140 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Oslo, Norway
Reviewed 2 June 2016 via mobile

Unfortunately my husband and I had quite a disappointing experience at the Diamond. I would not rate this a five star hotel. The hotel restaurants was a big disappointment, and after giving it first one try for dinner, then a second for lunch by the pool, we didn't eat at the hotel for the rest of our stay. We also...

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Helpful?
7Thank Marskiege
Diamond N, Responsabile relazioni con la clientela at Diamond Naxos-Taormina, responded to this review

Dear Marskiege, we have checked our booking and we had no booking under your name last year. However, we are sorry to read your comment after one year. Our breakfast is rich and included in room rates and we are currently receiving appreciation from all our guests for quality and quantity. We are really surprised that you might not like...

Almere, The Netherlands
Reviewed 30 May 2016

It is a nice hotel, situated in an urban surrounding of Giardini-Naxos. Due to the location a rental car is advised. The hotel is equipped with all 5 ***** facilities and the service is friendly and adequate. The restaurant serves very good food and the wine selection is outstanding. Ivano, our waiter was extraordinary in his service and knowledge about...

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1Thank henkvanderhoeven
Victoria
Reviewed 17 May 2016

Stayed for a few nights and was very enjoyable. It is a fair walk to where the restaurants are located though. Room was comfortable. Breakfast was fine. Staff were fine. Difficult to find a porter service though and for some the steps were difficult with their suitcases

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1Thank Peter S
Diamond N, Responsabile reception at Diamond Naxos-Taormina, responded to this review

Gentle Guest we are thankful of your comments, we will use it to improve our already high quality standards. all the Staff Wish you Best Regards

Leiden, The Netherlands
Reviewed 20 March 2016 via mobile

Firstly the hotel is located outside of Naxos..which is good as it's a bit run down as a destination. The room was well maintained and clean.. Main problems... main pool not open and as such some food types(bbq or burgers) not available....felt a bit annoyed as it's supposed a 5 star hotel...poolside food was fine.. no shuttle bus service..taxi to...

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2Thank Irish_1972
Diamond N, Direttore generale at Diamond Naxos-Taormina, responded to this review

Dear Valued Guest, Thank you very much for your review following your visit in Sicily in June 2015 and for the time you have dedicated to write your impressions. All guest correspondence, weather if positive or negative, is read with true interest and all matters are shared with our management team with the aim of improving the services we offer....

Constanta, Romania
Reviewed 25 February 2016

This hotel has excellent sea view and a lot of gardens where you can relax. the beach is very close and the bar on the beach is very romantic. The Spa is very nice and the staff is very kind. The restaurant is also reccomended

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1Thank Camer G
Diamond N, Direttore generale at Diamond Naxos-Taormina, responded to this review

Dear Ms. Camer, I wish to thank you for your very kind review following your recent visit in Sicily. I am particularly pleased to learn that you had a pleasant stay in our hotel and enjoyed the location, private beach, restaurants and the services offered by our Team. It is always a pleasure to offer unique moments for our guests...

Constanta County, Romania
Reviewed 24 February 2016

The hotel is very nice : it has two swimming pools and a lot of gardens with wonderful luxuriant vegetation ; places for sports and relaxing outdoors ; very nice beach with bar and restaurant on the see shore . Just a 2 two minutes walk on the river side to reach the beach and the Sea which is wonderful...

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1Thank CristinaTKI
Diamond N, Direttore generale at Diamond Naxos-Taormina, responded to this review

Dear Cristina, Thank you for your very kind review. It's a real pleasure to know that you have enjoyed our Hotel, location, private beach, swimming pools, Mediterranean park and overall hotel services. We truly look forward to welcoming you again during your next stay in Sicily! Best regards, Andrea Modesti General Manager Diamond Hotels & Resorts

Reviewed 20 October 2015

It is not a bad hotel, however the only reason I imagine it has a 5 Star rating is because of the indoor pool, sauna and steam room. To use those facilities was a bit of a nuisance as the receptionist of that area was permanently gone and on the rare occasions she was there she was not very helpful...

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Thank Maria G
Diamond N, Direttore generale at Diamond Naxos-Taormina, responded to this review

Dear Ms. Maria, Thank you for your review following your recent visit in Sicily and for the time you have dedicated to write your impressions, which are important for us is to be able to grow, and as a commitment to do better. Thank you for your kind words of appreciation about the bedroom, comfortable bed, cleanliness of the room,...

Madtown
Reviewed 14 October 2015

We were on a tour and were placed at this 5 star hotel for 3 nights. Beautiful on the outside but a customer service mess on the inside. Unresponsive to their customers. Telephones didn't work, elevators didn't work, no directions to get to rooms which are located in two different buildings. One of the largest pools was closed for repairs...

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4Thank JerriC
Diamond N, Direttore generale at Diamond Naxos-Taormina, responded to this review

Dear Guest, Good afternoon from Naxos Taormina. Thank you very much for your valuable feedback and for taking the time to write this review following your recent visit in Sicily. All guest correspondence, weather if positive or negative, is read with true interest and all matters are shared with our management team with the aim of improving the services we...

Reviewed 9 October 2015

Like most travellers we arrived late at night slightly dazed from the journey, looking forward to our weeks stay in this 5 star hotel. We were shown to our allocated room which was in the recently built extension to the rear of the main building. Through a maze of corridors and lifts and more doors we arrived into the room...

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1Thank peter m
Diamond N, Direttore generale at Diamond Naxos-Taormina, responded to this review

Dear Mr. Peter, Good afternoon from Naxos Taormina. Thank you very much for your valuable feedback and for taking the time to write this review following your recent visit in Sicily. All guest correspondence, weather if positive or negative, is read with true interest and all matters are shared with our management team with the aim of improving the services...

Brighton, United Kingdom
Reviewed 6 October 2015

All in all we had a good stay at the Diamond Naxos in Taormina disappointing the weather was wet the first four days we stayed here but on the the last few days the sun came out and we was extremely excited to use the outdoor pool facility! ( as it had been closed due to the wet weather )...

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1Thank Jackwhufc
Diamond N, Direttore generale at Diamond Naxos-Taormina, responded to this review

Dear Guest, Greetings from sunny Naxos Taormina! We would like to cordially thank you for having chosen our resort and for sharing your valuable review regarding your holiday experience in Sicily. It makes us very happy to read the overall positive comments of the Diamond Hotels & Resorts, in particular the cleanliness of the hotel, the quality and variety of...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
From the conception of a jewel set between the gentle slopes of Giardini Naxos, the Diamond Naxos Taormina is a new concept hotel is ideal for those who prefer a relaxing holiday and for those who prefer a comfortable business trip. The careful layout of the rooms, the comfort, the elegance and charm of the rooms and suites, the style and functionality of meeting space and recreational areas allow guests to experience the excellence in the world of Italian hospitality. And yet the privilege of staying in a modern hotel, built according to the most current criteria for sustainability, with easy access for the disabled and services for customers' needs. In the Diamond SPA & Fitness expert hands will take care of you in an oasis of comfort and relaxation. A heated indoor pool and two outdoor pools allow you to relax both in winter and in summer, in the setting of a charming natural landscape. A 9-hole golf putting green artificial turf, a football field 7 vs. 7 in synthetic grass and fitted wall for free climbing are the wide choice of Hotel. In addition, for nature lovers, outdoor trails for trekking. ... more   less 

Additional Information about Diamond Naxos-Taormina

Address: Via dei Sei Mulini, Contrada Sirina, 98035 Giardini Naxos, Sicily, Italy
Region: Italy > Sicily > Province of Messina > Giardini Naxos
Price Range: $146 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Diamond Naxos-Taormina 5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Diamond Naxos-Taormina Giardini Naxos, Sicily
Hotel Style:
#1 Spa Hotel in Giardini Naxos
#4 On the Beach Hotel in Giardini Naxos
#4 Luxury Hotel in Giardini Naxos
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Naxos-Taormina staff and other travellers.
13 questions
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Questions? Get answers from Diamond Naxos-Taormina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view a must.”
 of 5 bubbles tonhil2016, 25 Sep 2016 | Read review
“quiet area, close to beach and other attractions”
 of 5 bubbles jamesfN9128YW, 17 Sep 2016 | Read review
“For a room with a view ask for one on the third floor or higher and facing the sea.”
 of 5 bubbles 619MariaG, 20 Oct 2015 | Read review
“rooms to the front of the original building overlooking the main pool and terrace.”
 of 5 bubbles F4234CDpeterm, 9 Oct 2015 | Read review
“Sea facing rooms probably have the best view”
 of 5 bubbles visite_eclaire, 29 Sep 2015 | Read review
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