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All reviewswonderful bedtrain stationrooms are cleansanta luciapublic transportationopen the windowminute walkwonderful staymain stationeasy accessbed was very comfortablebusiness triphotel is locatedtakes about minutesother hotelswould stay againstar hotel
1) location is not ideal - long walk and infrequent trains to/from station.
2) easily missed as hotel is not visible at all especially at night - signages not avail.
3) service lacklustre - provides specific answers to any questions without much info - not...More
Thank Yean C
Response from FourPoints M, Direttore at Four Points By Sheraton Venice MestreResponded 2 days ago
Dear Yean, I am truly sorry and I apologize for the inconvenient you experienced on your last stay. Actually the hotel is well connect with both trains and buses and you are right: during the night and over weekends they are less frequent; In those...More
Restaurant service in the hotel was awful. We waited for around 20 mins and decided to walk to the bar and order our meal order ourselves because there was no one to take order or even give us the menu. One food item never came....More
Thank Manish N
Response from FourPoints M, Direttore at Four Points By Sheraton Venice MestreResponded 4 days ago
Dear Manish N, first of all let me say that I am deeply sorry I apologize for the inconvenient you had during your stay. I will share your feedback with the appropriate associate to ensure the necessary guidelines and training are in place to prevent...More
This is a modern, comfortable and clean hotel that allows you to enjoy Venice without the eye-watering expense of staying in the city itself. The rooms are spacious and comfortable with a lovely bathroom (I was upgraded due to platinum status) and the gym was...More
1 Thank howard r
Response from FourPoints M, Direttore at Four Points By Sheraton Venice MestreResponded 5 days ago
Dear howard r, thank you for sharing your experience and choosing us. We are very happy to see that you enjoyed the hotel: its rooms, its location and most importantly the team that create the experience. I will gladly share your kind message to Denis,...More
My wife and I stayed at the Four Points Sheraton in Mestre recently. We stayed here on points, and did so because it was much more affordable (in points) than staying in Venice. The hotel was pretty good, considering it is a Four Points, as...More
Response from FourPoints M, Direttore at Four Points By Sheraton Venice MestreResponded 1 week ago
Dear SomeDudeinTexas, thank you for sharing your experience and choosing us. We are glad to see that you enjoyed the hotel. As you mentioned the our property is well connected with bus and train. As alternative, we usually suggest to take our shuttle service. It...More
the hotel is just 10 minutes walk from the train station to get to Venice. we spent great two days in the hotel. the staff was very pleasant, the food great . there are no restaurants just in the surrounding but the hotel has really...More
1 Thank marice81
Response from FourPoints M, Direttore at Four Points By Sheraton Venice MestreResponded 2 weeks ago
Dear marice81, we are very glad to see that you had a great experience with us, especially with out team and food. You are rights, the hotel is very accessible by train. Other convenient option are: public bus (bus stop in front of the hotel)...More
Response from FourPoints M | Property representative |
please feel free to send us an email and we will be glad to give you all the details.Please refere to our website to get the contat mail since, as per tripadvisor policy, we cannot share here.