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LHP Hotel Montecatini Palace & Spa

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Viale Giacomo Puccini 20, 51016, Montecatini Terme Italy
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Room & Suite (255)

About

#12 of 110 hotels in Montecatini Terme
Location
Cleanliness
Service
Value
Have you ever wondered how one might style for wellness? We imagine sensuality, luminosity too. Modern and sophisticated, like the Montecatini Palace Hotel - Montecatini Terme's first 5-star designer hotel. Unprecedented. The very essence of design and wellbeing. The Hotel Montecatini Palace offers luxury beyond definition. Here we don't settle for extreme elegance. Here we play with bold contrasts. With pure white and definitive black. With soft leather sofas juxtaposed with chrome trimmed furniture. Another level of luxury.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Spa
Wifi
Hot bath
Rooftop pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Rooftop bar
Meeting rooms
Facial treatments
Full body massage
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Italian
650Reviews19Q+A29Room tips
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uri123 wrote a review Oct 2022
Eilat, Israel345 contributions131 helpful votes
The LHP is a modern hotel, but is not 5 star as advertised. We came after a staying at a 5 star and 4 star Marriott hotels. The LHP doesn't meet the Marriott 4 star level. The lobby and check-in is small and functional like a 3-star hotel. Our room was functional but didn't even have a comfortable chair to sit on, rather a stool that may be comfortable for kids. They did not offer complementary water like most hotels in Italy. The balcony was nice.! The hotel bar and restaurant were deserted. it's not a spa. It has something, but for 35 Euro / person extra. The roof top pool is really a small dipping pool, but there is a very nice view. The location is ok, near the park, but other hotels seemed to be more centrally located. It's all about expectations. If they sold it as a 3 or 4 star hotel I would grade it higher. But as a 5 star, it's not there.
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Date of stay: October 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David P wrote a review Jul 2022
20 contributions6 helpful votes
Another great stay at this hotel . But on arrival reception offered us two complimentary drink vouchers and stated they would print them off. Later that evening my wife asked about the vouchers and was informed the vouchers weren’t ready , needless to say we didn’t ask again. Don’t promise then not deliver the vouchers could and should have been delivered to the room. The junior suite air conditioning was not adjustable in room we asked for it to be lowered at reception this request was not full filled.
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Date of stay: July 2022
Value
Location
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Room Tip: Request Junior Suite with front corner balcony.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christine wrote a review Jun 2022
Tonbridge, United Kingdom3 contributions
I’m surprised at some of the negative reviews as I thought this hotel was awesome. It’s very modern, the rooms are immaculate and the breakfast was fantastic, the biggest spread I’ve seen in an Italian hotel but then again it is a 5star. The rooftop pool was a wonderful bonus as was the spa area , the spa really had everything you could want (although staff should show you where all the facilities are as they are spread out here and there and you wouldn’t immediately find the hydro massage pool ) and I had a really great and professional massage by Valentina , who was lovely and spoke English. The front of house staff were very helpful, Raneiro and Marianna (hope that’s her name) we’re welcoming and assisted in any way they could.
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Date of stay: May 2022Trip type: Travelled with friends
Room Tip: Pop into the Herbalist shop , “Montecatini Erbe” to pick up some amazing local spa product, ask...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BrianGal88 wrote a review Apr 2022
9 contributions11 helpful votes
We stayed 5 nights in this excellent hotel in the week leading up to Easter weekend. The hotel, and indeed the town itself, were just beginning to get going for the season. During our first few nights we felt we were almost the only guests, but this wasn't the case on the last night or two. We stayed in a Junior Suite on the front corner of the 3rd floor and the room was gorgeous, flooded with light from large windows on both sides. The room was very stylish and newly decorated, as was the rest of the hotel. We parked in the on-street blue parking bays right in front of the hotel (for a very small charge) and this worked out well as there was always a spot free. The hotel is at the quieter end of Via Piccini, but only a 5 min walk to the main street. The air con in the room had not yet been activated for summer and the temperature was in the low to mid 20s each day. We just left the windows open and slept soundly each night as there was so little street noise. I presume in the summer there would be more street noise, but the air con would be operational and it would therefore be possible to keep the windows closed. I used the spa area which was very modern and well appointed but small. Note that there is a fee of 35 euro for using the spa area. All of the staff were very pleasant and professional. We only had a few words of Italian, and they seemed to appreciate out efforts, but they had no problem speaking English to us. We didn't eat in Restaurant Francy but had the light menu one evening and the food was very good. We also had drinks in the outside decking area in the late evening sun, which was lovely. Some other reviewers mentioned that the breakfast may not be 5 star standard. We would say that the breakfast suited us and had everything we needed. Most food items were petite but very tasty. If you are looking for a hot breakfast (which we weren't) you may feel the choice isn't great in that regard. Montecatini Therme itself is a nice town. It was quiet this early in the season but there were still plenty of good restaurants open. We ate in both Pellegrini's and GioviAle, and both were very very good. We found it a good base from which to explore Pisa, Lucca, San Gimignano, Siena etc. We also took the train one day into Firenze (the train station is only an 8 min walk from the hotel). The hotel is certainly worthy of its 5 star rating. If we were considering staying in Montecatini Therme again we wouldn't even look at other hotels, we would just go ahead and book Montecatini Palace and Spa.
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Date of stay: April 2022
Value
Location
Service
Room Tip: The Junior Suite on the corner was excellent and very bright and airy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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S C wrote a review Oct 2021
London, United Kingdom89 contributions83 helpful votes
Would be more accurately described as a hotel that may or may not give you access to the spa. He had a one hour slot in our two day stay. That didn't work out either as the power failed. Don't touch anything in the room, its all charged whether in mini bar or not, the warm bottles of water on the desk in the room (you know, the ones that are complimentary in normal hotels) you pay for these. Why not charge bog roll by the sheet whilst you are at it.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GVA_10 wrote a review Aug 2021
Geneva, Switzerland20 contributions43 helpful votes
The hotel was very nice … clean, tastefully done interiors and close to the center. Breakfast is very good but the time that you get seated to ordering your meal to getting the food served, count atleast an hour and a half (due to covid there is no self service at breakfast). We were in the family room with a welcome note and bottles of water and nuts… there were no prices next to them but turns out they were not complementary and in fact each bottle of water cost 8Euros. Would have been nice if they put the price list next to it to indicate that this was to be charged. The room had a separate mini bar. The swimming pool is on the roof. Safe and a modest sized pool.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mark_traveled13 wrote a review Jul 2020
Parker, Colorado124 contributions35 helpful votes
We drove to the hotel. There is parking for clients however because the hotel is in a neighborhood, when you arrive, pull up to the front and let them know you arrived so they can get you a spot or call as you arrive. They will assist you from the car to the room (took 15 minutes total time). The hotel also caters to group tours. The junior suite king bed room was so very spacious with the colors of white and black modern feel with a very large bathroom. Pool deck on top floor with a bar. The staff was very friendly and were available 24/7. For a LHP property, I felt as if it met the standards of a European preferred hotel.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
Room Tip: Junior Suite is a Must.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Greg burns wrote a review Mar 2020
Brentwood, United Kingdom2 contributions1 helpful vote
Have booked this hotel for my brothers wedding in June. My brother has had to cancel the wedding due to corona. I have paid the hotel in full on booking.com. I have approached the hotel to cancel this booking. They are refusing to accept free cancellation. They are applying a cancellation fee of € 774 Which is the whole fee paid anyway. Beware of this hotel and booking.com
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Maxbrunno wrote a review Feb 2020
2 contributions2 helpful votes
I booked this hotel specifically for its spa, cause we planned to spend the afternoon in the pool with our 10 month old daughter who loves swimming in warm waters. At the check-in a front desk staff member told me that the spa didn’t allow people under 14, which I could understand (even if I strongly disagree with), the thing that really upsets us is that before booking I accurately read all the hotel website policies and this one IS NOT mentioned anywhere instead the lady lied to my face. The hotel all in all is nice, but considering we couldn’t use the amenities the price was way too excessive. A word of advice, don’t book a junior suite cause you can’t tell apart from a superior double but it costs considerably more. Good breakfast. Not coming back ever
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Stay away from junior suite, not worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Thomas F wrote a review Feb 2020
San Antonio, Texas56 contributions64 helpful votes
My wife and I returned to this hotel after a nice 3-day visit in 2018. The hotel is clean, the breakfast is very nice, the young lady who works the breakfast room is awesome, and the cleaning staff is very kind. However, on the morning after the first day of our 3-day stay in a junior suite with spa access I spoke with the woman who checked us in and told her we needed to cut our stay short by a day to return home for a family matter. She said she’d have to speak with her manager because they require a 72-hour notice for a cancellation. I asked her to make sure she told the manager that we were returning customers and members of the hotel chain’s loyalty program, and she assured me she would. Several hours later I asked her if she spoke with the manager and she said he wasn’t available so she emailed him. I thought that was an odd response but I remained optimistic. Later that afternoon I again asked her if I would be able to leave the following morning without the $180 euro penalty and she said she still didn’t know but she’d call me as soon as she had an answer. She went off duty that evening and there was a different person at the desk the next day. I never heard from anyone. Since when is a manager only available by email? Why couldn’t she simply call him? Obviously a 48-hour notice was insufficient to avoid a penalty, even if you’re a returning customer. The woman who checked us in and gave us the runaround was dark-haired and spoke with an accent that sounded like Russian or Ukrainian. She lied to my face and for that reason my wife and I will never return to this hotel. There are many other hotels in Montecatini Terme!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$124 - US$182 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Imperial Garden Hotel
LOCATION
ItalyTuscanyProvince of PistoiaMontecatini Terme
NUMBER OF ROOMS
59
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LHP HOTEL MONTECATINI PALACE & SPA: UPDATED 2022 Reviews, Price Comparison and 933 Photos (Montecatini Terme, Italy) - Tripadvisor

Frequently Asked Questions about LHP Hotel Montecatini Palace & Spa
Which popular attractions are close to LHP Hotel Montecatini Palace & Spa?
Nearby attractions include Bargilli - Cialde di Montecatini (0.5 km), Parco delle Terme di Montecatini (0.1 km), and Trip Time Beer (0.4 km).
What are some of the property amenities at LHP Hotel Montecatini Palace & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at LHP Hotel Montecatini Palace & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at LHP Hotel Montecatini Palace & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
What are some restaurants close to LHP Hotel Montecatini Palace & Spa?
Conveniently located restaurants include Ristorante Francy, Pizzeria Mordi e Fuggi, and Ristorante Gioviale.
Are there opportunities to exercise at LHP Hotel Montecatini Palace & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is LHP Hotel Montecatini Palace & Spa located near the city centre?
Yes, it is 0.9 km away from the centre of Montecatini Terme.
Are any cleaning services offered at LHP Hotel Montecatini Palace & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at LHP Hotel Montecatini Palace & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does LHP Hotel Montecatini Palace & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at LHP Hotel Montecatini Palace & Spa?
The staff speaks multiple languages, including English and Italian.