Clean hotel, helpful staff, interiors are art deco. Restaurant decor is traditional modern with delicious offerings. Buffet breakfast is good. Would return to stay here again if I come back to Prato. Wifi is a bit slow at night unfortunately when everyone is in hotel.
We chose this Hotel from the reviews and proximity to our next morning appointment. The reception was excellent, with all the safety measures adopted. The rooms are large and with the comforts expected for the amount paid. All clean and well-kept and, even if it needs a newer interior decoration, we enjoyed it.
We stayed one night in this hotel while passing through Prato. The hotel is at the outskirts of Prato, so it is easier to get around if you have a car. We had a double and a twin room booked. The double room was slightly larger and with a bathtub in the bathroom, the twin room bathroom had a shower cabin. The rooms look a bit dated, but it was not much an issue for us. The thing that disturbed us most was the smell of cigarettes in both rooms, although supposed to be non smoking. The swimming pool was closed due to Covid restrictions. We did not have breakfast in the hotel, because of early departure. All-in-all good value for a quick stopover.
I visit prato every year to see family, once again we had an excellent visit,the art musio hotel is the best in this area, the upgraded pool area and bar was 5 star very nice, the staff are all excellent from the lovely girl at breakfast to the reception and house keeping staff I cant praise enough,they work very hard and very professional doing breakfast and dinner service in the evening excellent, I will look forward to returning to this hotel, thank you for another wonderful visit David Paterson
Located on the outskirts of town, so car is needed. Good location for car excursions. English-speaking staff. Fine breakfast, however, as always in Italy: ask waiter to make your cappuccino. Really cool pool area, with food and beverage. Excellent cleaning! Some staff and serving excellent, however had to wait 30 minutes for a drink one night. Was extremely unhappy with an unannounced and very loud mid-week party, that made it hard to sleep that night. All in all: well worth your visit.
we stayed 2 night, not very bad , simple breakfast ,no tea facilities , no toothbrush , no slippery, friendly , far from downtown, nice weather, small cozy bar, overall was good , 15 euro taxi fee to downtown
I was on a west europe tour and change hotels almost daily, and compared to the other hotels I say, I can say this is the less pleasant. Some of the rooms got kettle, and some are not. The worse part is on breakfast. Our tour leader say that breakfast time is 8 AM and I go down at 7.50, the waitress refuse to let us in and tell us to wait until 8 AM. AT 8 AM, the breakfast is not completely ready. Some of the table is not set yet, the coffee machine only give you water and froth when I want to get cappucino or hot chocs. Not much food variety, and they only give you 3 jar of water for the whole group (no refills when it's running out). Lastly when its 8.40, the female waiters (the same waiters that forbid us to breakfast before) start to stack up the chairs roughly that it seem rude to the guest that still eating. The saving points is at the night before, the bar man when I have dinner at the bar is giving a kind service to us. But the breakfast is terrible experience.…
I slept here one night only, so my experience here was brief, but I can say that the hotel is ok for the price. I had dinner at the restaurant which is quite good value for money. Hotel is not very new, pretty old furniture but for a night or two is enough. I had a bad experience with the staff; my room telephone started ringing at 4.00 am (someone else wake up call..). Later at check out I mentioned this to the reception guy, which he recognized he made the mistake.... well he did not even say "sorry" or "apologies", he just said oh well, that is that..... what a poor clueless staff and lack of respect.... I think next time I will not come here.
I have now stayed here 4 or 5 times. Staff are always helpful. Rooms are a good size and very comfortable. Good bar good restaurant. Good position as it is easy to get to. Plenty of parking with the offer of secure parking if needed at no extra cost. i also like the area it has several good restaurants nearby.
I travel the world for business and stay in many impressive hotels. This hotel staff were amazing so helpful and professional at all times. The food was also excellent too! The hotel was booked for me as its know for good value for money.