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BW Premier Collection Grand Hotel Royal

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1,174 Reviews from our TripAdvisor Community

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Showing 659: English reviews
Penzance, United Kingdom
Reviewed 4 days ago NEW

We stayed here for a week at the end of September, start of October and loved it. We had perfect weather all the time and having a sea view room made all the difference. The staff in the hotel are helpful at all times and speak several different languages. the room we had was huge and the bathroom a good...

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Helpful?
Thank Gymmonster
Wellingborough, England, United Kingdom
Reviewed 1 week ago

Stayed in this hotel in September prior to attending a family wedding in the mountains. Perfect position for the beach and promenade. Spotlessly clean. Great food. Staff unbelievably helpful. Lovely pool and pool bar in the pleasant gardens

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Helpful?
Thank Sandra S
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago

Fabulous place. From arriving & seeing the impressive frontage, to our side sea-view room, we loved it! We booked half-board so took full advantage of the marvellous food. The breakfast buffet caters for everyone. Omellete, scrambled egg, bacon & sausage, fresh fruit, breads, cheeses (the local ones are really good) yoghurt, cereal, etc. The dinner menu is also very good....

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Thank GeorgeDenise
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, thank you very much for your kind feedback. Hope you will visit again our hotel. Looking forward to welcome you again soon. Best Regards

London, United Kingdom
Reviewed 4 weeks ago

Viareggio is a wonderful place to use as a base to visit other cities and towns. We were shown how to take the buses and which bus stops, times and how to buy tickets at the newsagents or stations beforehand. Our guide showed us not the hotel although they had the schedules. Nothing to do in the evenings. The resort...

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Helpful?
Thank Ruth R
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, thank you for your kind rewiew and please apologies for inconvenient caused! I do hope you will come back in future, maybe in a better season. Kind regards

Billericay, England, United Kingdom
Reviewed 3 November 2016

This hotel is over 100 years old and it is beautiful and elegant. We upgraded to a sea view room with a balcony which is at the front of the hotel. The room was very large with a high ceiling and great antique furniture. Big bathroom with massive old fashion taps. Great food in the wonderful dining room and attended...

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Helpful?
Thank Derek W
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, You have ticked all the boxes that I could possibly wish! the service, Food, dining room, Thank you for sharing the obvious pleasure you enjoyed with your stay, and it goes without saying that I hope to see you at The Royal on another occasion. Best Wishes

Indianapolis, United States
Reviewed 26 October 2016

This hotel is beautiful and elegant. All of the staff are extremely nice and helpful. The lounge bartenders and wait staff were awesome. The location is convenient to everything, right across the street from the ocean. We had a balcony facing the water and it was very enjoyable and relaxing. Would definitely recommend!

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Helpful?
Thank April G
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, Thank you very much for your kind review. It is a great pleasure to know that your stay with us met your expectations. Hope you will return up Best Wishes

Brantford
Reviewed 20 October 2016

I would recommend the hotel to anyone. The hotel itself was amazing, the views of the Med awesome and everything was spotless. Only downside was the hotel desk staff treated us like we were beneath staying there, and continued to speak to each other and answer phones while handing us our keys. I would not hire them for a customer...

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1Thank Barbara R
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, Thank you for the thorough review of our service and facilities and I am delighted that we performed so well. I am somewhat perplexed at your comments regarding the front staff because usually they also performed soo well; i will share with them your comments but in the mean time please accept our sincere apologies for inconvenient caused....

North Yorkshire, United Kingdom
Reviewed 17 October 2016

Fabulous stay at this hotel . Nothing was too much trouble for any of the staff. From first seeing it from outside I knew we would love it . So handy for Pisa by bus and Florence by train. We were celebrating more y birthday and were upgraded to a side sea view room and bottle of prosecco was waiting...

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Thank lynnerogerson3
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, Thank you for the generous praise, I am so pleased you enjoyed your stay and hope that you will return another time. Your kind comments will be circulated to the staff. Best Wishes

Cowes, United Kingdom
Reviewed 11 October 2016

Just returned from a two week stay at "The Royal". A very elegant hotel which would be spoilt by modernisation. Our room was at the front on the fourth floor. It can be a bit noisy but the view makes it more than worthwhile. Every member of staff we came across was polite, friendly and very professional especially in the...

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1Thank tkcharlie2016
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest We would like to apologise for any inconvenience caused during your stay but would like to thank you for your feedback and kind review. Hope you will return at the Grand and Royal in future Kind Regards

Leeds, United Kingdom
Reviewed 8 October 2016

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Thank bernardc485
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
BW Premier Collection Grand Hotel Royal
BW Premier Collection Grand Hotel Royal
Cuisines: Italian, Mediterranean, European
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about BW Premier Collection Grand Hotel Royal

Address: Viale Giosue Carducci 44, 55049 Viareggio, Italy
Region: Italy > Tuscany > Province of Lucca > Viareggio
Price Range: $122 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BW Premier Collection Grand Hotel Royal 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Viareggio
Viareggio Best Western
Grand Hotel Royal Viareggio
BW Premier Collection Grand Hotel Royal Viareggio, Tuscany
Hotel Style:
#1 On the Beach Hotel in Viareggio
#1 Romantic Hotel in Viareggio
#1 Family Hotel in Viareggio
#1 Luxury Hotel in Viareggio
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Questions & Answers

Here's what travellers have asked, with answers from BW Premier Collection Grand Hotel Royal staff and other travellers.
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Questions? Get answers from BW Premier Collection Grand Hotel Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with sea view and balcony extra cost and a little noisier”
 of 5 bubbles sandrasG7385XF, 29 Nov 2016 | Read review
“Rooms on the front can be noisy on weekends due to overlooking the promenade”
 of 5 bubbles 251ruthr, 9 Nov 2016 | Read review
“Sea view at the front”
 of 5 bubbles derekw983, 3 Nov 2016 | Read review
“This is difficult because we did not see any other rooms, none had a proper balcony. We did suffer from noise during the night but never managed to ascertain where it came from.( we were at the back of the hotel)”
 of 5 bubbles bernardc485, 8 Oct 2016 | Read review
“Get a sea view and balcony on the third or fourth floor”
 of 5 bubbles JulieL1958, 3 Oct 2016 | Read review
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