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Natai Beach Resort & Spa, Phang-Nga

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Natai Beach Resort & Spa, Phang-Nga
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Natai Beach Resort & Spa, Phang-Nga
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Showing 154: English reviews
Auckland, New Zealand
Reviewed 10 July 2015 via mobile

Worst resort I've ever stayed at. The staff are friendly and try their best but the actual training and management of the staff obviously needs work. The entire place requires maintenance. We had a rat in our room, a dirty private pool, incorrectly stocked mini bar, no working phone, dodgy wifi, mice poo and floors that were unclean... These are...

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Helpful?
7Thank jeremyfoster1
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear Jeremyfoster1, Allow me to thank you for your very valuable feedback and an effort to help us in improving our service standards, which is our utmost priority. In our continuous efforts to maintain and improve our beachfront facilities - renovation was necessary and was on going throughout summer across the resort, with minimal to no disturbance to our guests....

Almaty, Kazakhstan
Reviewed 8 July 2015

fell in love with the deserted, immaculately clean beaches of Maikhao. Silent and away from all the party and noise. spacious and light rooms with the terrace and great smelling shower gels and shampoo))). Outstanding spa...

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Helpful?
1Thank Dinara R
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear Dinara R, Thank you very much for such a great review! We at the Natai Beach Resort conduct monthly beach cleanup programs when the entire staff gathers together to sweep the beaches clean for our dear guests. Our team will be more than happy to welcome you back at our resort. Warm Regards, Zhanel T, General Manager

Thailand
Reviewed 6 July 2015

I was to stayed on 03-05 July 2015 only 2 nights of here. As per the hotel is the really 5 star hotel due to the high quality of facilities , staff is very very friendly . The pool terrace is very comfortable with our family. My son very like the private pool because 24 hour prefer to swimming. The...

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Helpful?
3Thank Aodphuttajit
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear Aodphuttajit, Thank you very much for such a positive review about our beach resort! It is great to hear that you adored our pool terrace, perhaps next time you could try the main swimming pool which is customized for kids and adults alike. We will be more than happy to welcome you back again with warmer Thai hospitality Warm...

Perth, Australia
Reviewed 6 July 2015

I wanted to relax in a peaceful and quiet resort in Phuket before I head out to the hustle and bustle of Manila in Philippines. So I chose this 3D2N package from Groupon Travel and it was very reasonable. At the airport I was greeted by the resort chauffeur and was treated to a BMW 730 luxury ride to the...

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Helpful?
Thank Rooster6155
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear Rooster6155, Thank you very much for a positive review! Our values permit us to serve our guests with supreme luxury services and products, enabling them to a Dream Experience. Your detailed description about your stay with us will definitely provide a helpful insight for first time travelers and persuade them towards our tropical paradise. We hope that we can...

Reviewed 4 July 2015

There was all kind of different feed back about this hotel when we were choosing it, but at the end we have decided to see what Maikhao Dream is made of. Location is perfect, sea is amazing and nothing else mattered. We had a great stay at Maikhao Dream for 2 weeks in the room with a private pool, peace...

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Helpful?
1Thank Assel Z
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear Assel Z, Wow! What a great review! Thank you for the detailed description of your experience with our hotel resort. We always commit to guest satisfaction and try to exceed their expectation levels. Our resort is situated away from the bustling life of a city so that our guests can experience the true side of Thai living and standards....

Reviewed 28 June 2015 via mobile

We stayed on a vacation with our family in June. We had a wonderful weekend like if we were in paradise. A very pleasant hotel with beautiful, stylish rooms. The territory of the hotel is filled up with many exotic trees and flowers. The staff is very nice and caring. It also has an amazing spa. Maikhao Dream would be...

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Helpful?
1Thank Marianna7904
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear Marianna7904, Thank you very much for such a great review! We are constantly searching for areas that can be improved for a better guest satisfaction. Our aim is to provide a private, yet exceptional experience for the guests. We will be more than happy to welcome you again at our Dream Resort. Warm Regards,

dublin
Reviewed 26 June 2015

beautiful hotel in lovely remote location, great place to relax. price of food and drink was very very expensive. 447bhat for 2 beers, 400 meters up the beach the restaurant there was 110Bhat for 2 beers. Food also very expensive for Phuket.

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Helpful?
1Thank SingaporeExpaddy
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear SingaporeExpaddy, A hearty thanks from the Maikhao Dream Team’s side for residing in our luxurious and culture-rich beach resort. About the expensive tag on our F&B products, we believe that our products are placed at a reasonable price range for a 5 star luxury resort. Furthermore, we are very passionate towards providing a luxury service to our guests; let...

Chandigarh, India
Reviewed 22 June 2015

I can't elaborate enough about how perfect and excellent, or rather exceptional the hotel resort was. I couldn't have asked for more. The front desk employees were really helpful and descriptive about where all the amenities and facilities are located in the room and also in the resort. Their skyblue coloured swimming pool with a poolside bar along with stunning...

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Helpful?
2Thank Eksha111
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear Eksha111, A perfect review from the perfect guest! Thank you for such a positive review, we really hope you had an amazing time residing with us at our property. The Maikhao Dream Team wishes that your future journey brings you back to our very romantic resort. Warm Regards, Zhanel T, General Manager

Singapore, Singapore
Reviewed 9 June 2015

Maikhao Dream, hotel of our choice while having a long weekend in Phuket for our friends amazing Beach Wedding. The Beach Wedding was not at Maikhao Dream (luckily), and the Maikhao Dream Hotel, was a "Bates Motel", a nightmarish wasted opportunity. Read on if you enjoy wallowing in other peoples misadventures or if you just wanna have a good laugh...

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Helpful?
9Thank AngryAngMo
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear AngryAngMo, First of all I would like to thank you for your opinion and would like to express our deepest apologies regarding your experience with us. Your detailed description of our resort will definitely help us to raise our standards. We have taken all the feedback provided by you into consideration and the needful has been done and dealt...

Rawai, Thailand
Reviewed 7 May 2015

A lovely location right on the beach away from anywhere else. The hotel for a 5 star is a bit frayed around the edges...maybe it was because they had just been thro high season. Breakfast was pretty good altho it almost totally caters for western tastes. The internet in our room did not work so check it. The only other...

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Helpful?
Thank Will19652013
Zhanel T, General Manager at Natai Beach Resort & Spa, Phang-Nga, responded to this review

Dear Will19652013, Thank you very much for reviewing our property and detailing the areas for improvement. Our hotel is on a consistent run towards perfection and is frequently training the staff to meet these standards. Regarding the internet issue that was addressed by you, we have sent in our IT team to diagnose any issues and they have confirmed that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Natai Beach Resort & Spa, Phang-Nga is situated on the sandy shores of Natai Beach. A boutique 106-room beach resort features 8 room categories with partial or full sea view and pool views alongside direct access to the beach. Elegantly designed to reflect traditional Thai architecture and decor in a modern style, it offers 5 Star luxury facilities for long summer holidays, weekend family getaways and romantic honeymoons. ... more   less 

Additional Information about Natai Beach Resort & Spa, Phang-Nga

Address: 55 Moo 6 | Natai Beach, Khok Kloi 82140, Thailand (Formerly Maikhao Dream Resort & Spa, Natai)
Region: Thailand > Phang Nga Province > Takua Thung District > Khok Kloi
Price Range: $142 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Natai Beach Resort & Spa, Phang-Nga 5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Maikhao Dream Resort Natai Hotel Takua Thung
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Questions & Answers

Here's what travellers have asked, with answers from Natai Beach Resort & Spa, Phang-Nga staff and other travellers.
24 questions
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Questions? Get answers from Natai Beach Resort & Spa, Phang-Nga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the ocean view rooms for absolute ocean views & direct beach access!! check hot water & AC before settling in.”
 of 5 bubbles 920eugenek, 19 Oct 2016 | Read review
“Plunge pool or a beach front villa is a must.”
 of 5 bubbles Ilove2travel8373, 27 Feb 2016 | Read review
“Villas on back are quieter. Villas near pool have private wading area.”
 of 5 bubbles shanjo2016, 9 Feb 2016 | Read review
“Do not upgrade if offered unless its an upgrade to the pent house which they don't have!!”
 of 5 bubbles Bigsmile0303, 8 Feb 2016 | Read review
“didn't cmpare”
 of 5 bubbles vn140, 7 Feb 2016 | Read review
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