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As an air crew, I think this hotel is almost worst novotel in the world,broken bathroom dirty floor smells so unbelievable. I traveled all around the earth, never ever thought there were such discussing things because the room keepers will open your door without any...More
Overall excellent stay at a very nice and large Novotel ,Rooms were spacious and had all mod cons. Only issue was the check in which took ages, too many guests not enough staff, I stood for 25 minutes ,must be a quicker method than this....More
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Thank Mike H
Response from Novotelparisest, Guest Relation at Novotel Paris EstResponded 6 February 2018
We very much appreciate your comments regarding your stay at the Novotel Paris Est.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More
I normally don’t write reviews but for family of 4 with children I wanted to share my thoughts on this hotel to potential family goers to this hotel. It was our first family holiday to France with my husband and two children one of them...More
1 Thank DKahtun
Response from Novotelparisest, Guest Relation at Novotel Paris EstResponded 4 weeks ago
Thank you for taking the time to share your feedback.
We are sorry to hear that our rooms were not up to your expectations.
We noted your different remarks about the room and staff and take it into account in order to improve...More
I stayed at the Novotel Paris Est with my wife and daughter, my parents, my brother, my sister-in-law and their two kids. I had a good price through a travel agent that included buffet breakfast. Our three rooms were very spacious and very well appointed....More
3 Thank Daniel025
Response from Novotelparisest, Guest Relation at Novotel Paris EstResponded 3 weeks ago
Thank you very much for your kind words following your recent stay at the hotel Novotel Paris Est.
Meeting all of your expectations in terms of comfort and services we provide you with every day is part of our quality commitment.
When we arrived at the hotel the lady on reception was incredibly rude to the point where it was perceived that her allowing us to check in for the hotel that we had already paid for would be doing us a massive favour. They only...More
Thank Gareth W
Response from Novotelparisest, Guest Relation at Novotel Paris EstResponded 15 January 2018
Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a...More