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Novotel Paris Creteil Le Lac

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Novotel Paris Creteil Le Lac
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488 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Paris Creteil Le Lac
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Showing 108: English reviews
Brussels, Belgium
Reviewed 5 August 2016

We have stayed in many Novotels (including this one before) and this was probably the worst experience. They struggled to find my reservation on check in and the receptionist wasn't very helpful. The room was clean but the sofa bed hadn't been made up for my daughter and there was no pillow. There weren't enough towels for 3 people. The...

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Helpful?
Thank Jodles
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Jodles, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience at the reception did not meet your expectations; please allow me to express my sincerest apologies. I will speak with the room division manager in order to understand what happened during the check...

Beirut, Lebanon
Reviewed 20 July 2016

This is a Beautiful hotel near Paris in a quiet location with an outside pool to refresh in the summer heat and near Metro M8 that takes you directly to Paris. Full recognition of my platinum membership with free upgrade to a space Suite that consists of 2 rooms(bedroom with the big double bed and salon with a sofa-bed for...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Antoine_Aoun
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Antoine, Thank you very much for your positive feedback. I am really glad that you enjoyed the helpful staff and the landscape you had from the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the refurbishment, the hotel...

Northampton, United Kingdom
Reviewed 9 July 2016 via mobile

The hotel is very worn - clean, tidy and freshly painted, but very well used and obviously tired. The rooms are a good size, but with small annoyances - a running toilet, flashing light in the fridge and other little maintenance jobs required. Frankly, the rooms are well past their sell by date, and for the price you expect better....

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Helpful?
Thank djdpearson
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear djdpearson, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience in the bedroom did not meet your expectations; the hotel will follow soon a renovation program. I am really glad that you enjoyed the restaurant and our terrace with the nice view on...

Blackpool
Reviewed 20 June 2016

We booked in here to stay for a couple of nights while the football was on. Ive never been so disgusted at the front desk attitude and non existent greeting we received. The guy on the desk ( I think his name was Yohann), was without a doubt the most obnoxious person I have had the displeasure to meet. This...

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Helpful?
Thank tendaysinmay
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Tendaysinmay, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really sorry as well about the feeling you had at the front desk. At Novotel Paris Créteil le...

Ankara, Turkey
Reviewed 6 June 2016

Great hotel. Excellent service and helpful staff. Peaceful lake view with bird sounds.Delicious breakfast, launch and dinner. Rooms are big enough and comfortable. Shortly you will not miss your home...

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Helpful?
Thank baskentalp
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Baskentalp, Thank you very much for your positive feedback. I am really glad that you enjoyed the helpful staff and the landscape you had from the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be really happy...

London, United Kingdom
Reviewed 1 June 2016 via mobile

The door of the bathroom and toilet don't shut. The toilet is brown inside. They don't brush it even when they put cleaning liquid. The bathroom and toilet very old. The staff even in the reception don't understand much English. Couldn't transfer calls from England. Items finished in the breakfast were not replaced. Ex: empty bottle of maple syrup stayed...

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Helpful?
Thank Albar1960
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Albar, Thank you for your commentary, I take into account your feedback. It is really important to improve our services with your returns. The hotel will follow a renovation program, and we will renew all the points your quote. I am sorry if you thought that our staff were not able to answer to your requests, I will speak...

London, United Kingdom
Reviewed 10 May 2016

The rooms are rather tired, but the hotel is in a very pleasant location by the lakeside, with easy access and a major shopping centre nearby. We used it for a night stop before driving south, arriving to CDG in the afternoon after a longhaul flight, and it was perfect for the purpose. Much better value than the grossly overpriced...

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Helpful?
Thank andrasz
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Andrasz, First of all, thank you for having taken time to write us. It is perfect if the hotel was well located for your trip. It is right that it is easy to access. I enjoyed the fact you liked the place with the view on the lake, and that you found the place relaxing after a long flight....

Frankfurt, Germany
Reviewed 24 April 2016

The hotel is situated a bit outside of Paris at a nice little lake which invites to go for a run or a walk. All general facilities (reception, restaurant, breakfast) are just what you need for a business hotel. The rooms would need some re-furbishment. They are functional and have all what is needed, but they are just not nice...

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Helpful?
Thank LadyinBlack1
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Ladyinblack1 We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Wilstead
Reviewed 17 March 2016 via mobile

Hotel staff are friendly and generally attentive. The room was comfortable with a pleasant view of the lake which was pleasant 1st thing in the morning. Restaurant was ok, though menu choice is somewhat basic, albeit quality of food is decent. As a business location it is good for Creteil.

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Helpful?
Thank Stephrnmsthers12345
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Stephrnms, Thank you for your message, I am glad to read it and that you enjoyed your stay. The view on the lake is really beatiful it is right. I am glad as well that you appreciated the restaurant. Hope to welcome you again. Regards. Georges CHRISTOS Manager

Dietzenbach, Germany
Reviewed 22 February 2016

The hotel building in general and the bed- and bathrooms are in very poor conditions. Paying over 150 €/night for such an hotel is much too expensive. Moreover, the eating of the restaurant was out of order and nobody organized any supplementary/provisory heaters. I selected this hotel mainly for its good location closed to my customer but will certainly not...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bernardjean2016
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations, I am really sorry about this. First of all I apologize about the issue of temperature in our restaurant. The heater was broken and we had to wait...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Creteil Le Lac is a 3 star hotel located alongside Creteil Lake and its sports and recreation park with a direct connection to Paris via Metro line 8. For a business trip or a family holiday, this hotel located between Paris and Disneyland offers 110 rooms, a restaurant, a bar and meeting rooms for your conferences, meetings, cocktail functions or private lunches and dinners. The hotel also features a swimming pool and private outdoor parking. ... more   less 

Additional Information about Novotel Paris Creteil Le Lac

Address: Rue Jean Gabin | RN 186, 94000 Creteil, France
Region: France > Ile-de-France > Val-de-Marne > Creteil
Price Range: $97 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Creteil Le Lac 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Creteil Le Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Paris Creteil Le Lac staff and other travellers.
3 questions
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Questions? Get answers from Novotel Paris Creteil Le Lac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 36 no problems at all”
 of 5 bubbles N9173BJanthonyb, 14 Feb 2017 | Read review
“even numbers are better (view over the lake)”
 of 5 bubbles myhi, 29 Jan 2017 | Read review
“There is Europcar inside the hotel in case you need to rent or return a car”
 of 5 bubbles Meeda_Sam, 2 Oct 2016 | Read review
“lake side views”
 of 5 bubbles 753MichaelB, 8 Aug 2016 | Read review
“Ask for a room at the back with a view of the lake”
 of 5 bubbles Jodles, 4 Aug 2016 | Read review
5 of 5