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Mercure Paris le Bourget

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Mercure Paris le Bourget
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228 Reviews from our TripAdvisor Community

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Showing 59: English reviews
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Maastricht, The Netherlands
Reviewed 1 week ago NEW

Stayed here for two nights for business, and choose the mercure as it always offers a modern, neat and nice feel. But this place is an old rusty worn down building which is posing as a mercure but is at the same level of ibis budget or formula 1 hotel. The rooms are in desparate need of upgrade, my floor...

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Helpful?
Thank JonRab_82
Reviewed 3 weeks ago via mobile

I realize that Paris is know for its small hotel rooms and lack of service. But this was ridiculous the room was large enough but in desperate need of a good cleaning and renovation. The whole hotel had the atmosphere of no one caring - at all. I have had better experiences and services staying in a 1* closet on...

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1Thank Edelbo
Hong Kong, China
Reviewed 11 February 2017

Do not expect anything out of this Hotel and you are good to go. First of all Compare the Asian Hotels and European ones, right from toiletry sets you cannot beat a Asian Hotel in providing customer service. This one they don't even replace he water Bottle everyday and we have to ask Jessica (the only good front desk staff)...

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1Thank Ramhkg
Laetitia N, Directeur général at Mercure Paris le Bourget, responded to this review

Dear Sir, Thanks for taking time to provide us your experience. I am sorry about the problem of hot water which was of course exceptionnal. In case of any inconvenience, our staff and management is available to meet your demands and to solve any problem. I hope we will have the pleasure to welcome you again in order to get...

Washington DC, District of Columbia
Reviewed 20 December 2016

Hotel is located in an industrial complex close to Le Bourget Airport, but very isolated from everything. Rooms were gloomy, basic and desperately in need of an update. Bathroom and toilets are separate rooms. The hotel has an outdoor unheated swimming pool which seemed somewhat neglected. The hotel gate is always closed. In order to enter/exit, you need to press...

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Thank Shrewdlog
Laetitia N, Directeur général at Mercure Paris le Bourget, responded to this review

Thanks for your comment. Indeed, our hotel is located in a business area. Once inside the hotel, you benefit from a beautiful space raised with all which you need: bar, restaurant, swimming pool,... As regards the closed gate, we insure the filtering of the customers afin to make sure your safety during your stay. Hope to see you soon. Laetitia...

Mumbai (Bombay), India
Reviewed 8 October 2016

This hotel is a part of the Accor chain of hotels. It is located very close – just one kilometre from Le Bourget Airport, which is about 5 minutes’ drive in average traffic. Its location is a little isolated from shopping centers or other restaurants. The reception area is large enough, bright and well-lit. It has a waiting area with...

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Thank prjayachandran
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Le Bourget. It is always a pleasure to receive your feedback with details . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Haarlem, The Netherlands
Reviewed 16 September 2016 via mobile

Located in a dreary industrial estate, this hotel is conveniently close to the Le Bourget expo grounds. Lobby is modernized, rest of the hotel is a bit gloomy, rooms are outdated without airco. Staff I encountered was friendly and helpful. Would not recommend if visiting for any other reason than business in the immediate area.

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1Thank 794michiel
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Le Bourget . It is always a pleasure to receive positive feedback and I will share your comments with our team. Our hotel is closed to Le Bourget exhibitions and we propose services during this period : free shuttle and car park, restaurant open...

Doha
Reviewed 14 September 2016 via mobile

The hotel itself is standard, the services and the staff are are very disapointing. I have requested an Iron for the clothes and the reception lady told me to go pick it up myself, what wouldn't be a problem if when I went to take it they would have had one. I asked if they could give me a solution...

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1Thank 51Rocio
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Le Bourget. I'm sorry for this disturb and please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and...

Tilburg, The Netherlands
Reviewed 6 September 2016 via mobile

Starting off not one single person in the hotel can speak English. The service is really poor in general and the food is of low quality, in addition to this the price is over 130 euro's per night. It is located in a industry park and is impossible to reach by public transport and if you take a taxi to...

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1Thank Tobias S
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Mr TOBIAS Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations : please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence....

Teteghem, France
Reviewed 25 July 2016

i stay monthly in several hotels of group accor, meaning mercure, novotel and sofitel all over europe but the experience which i had on 24/7/2016 really is worth a mention of the worst hotel service in the world, so bad that i even decided not to sleep there altough i payed but the leave the hotel and go to an...

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1Thank skayda
London, United Kingdom
Reviewed 4 July 2016

Review collected in partnership with Accorhotels.com
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Thank CMT1962
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to the Bourget and Villepinte Parcs des Expositions, the Musée de l'air et de l'espace, Parc Astérix and the Stade de France, the Mercure Paris Le Bourget hotel has stylish rooms. Easy to access from the highway networks (A1, A3 and A104) and 15 min from the Roissy Charles de Gaulle Airport. After a day of work in one of our meeting rooms, relax in the restaurant, on the pool-side terrace or by savoring a glass of wine at the hotel bar. ... more   less 

Additional Information about Mercure Paris le Bourget

Address: 2 rue Jean Perrin, 93150 Le Blanc-Mesnil, France
Region: France > Ile-de-France > Seine-Saint-Denis > Le Blanc-Mesnil
Price Range: $81 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris le Bourget 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Novotel Le Bourget Hotel Le Blanc-Mesnil
Le Blanc-Mesnil Novotel
Novotel Le Blanc-Mesnil
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris le Bourget staff and other travellers.
2 questions
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Questions? Get answers from Mercure Paris le Bourget staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay here”
 of 5 bubbles JonRab_82, 16 Mar 2017 | Read review
“The elevators are so small, you are a 3xl or 4xl please avoid staying here.”
 of 5 bubbles Ramhkg, 10 Feb 2017 | Read review
“Good for a short stay”
 of 5 bubbles prjayachandran, 8 Oct 2016 | Read review
“if you really want to stay in this hotel take minimum a privelege room, hotel need urgent renovationn”
 of 5 bubbles skayda, 25 Jul 2016 | Read review
“It is a good business hotel”
 of 5 bubbles Elizachia, 30 Aug 2015 | Read review
5 of 5