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Mercure Paris le Bourget

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228 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Vapi, India
Reviewed 28 July 2015

One of the "MUST BE AVOIDED" hotels. Terrible people manning the reception. Looks like they have not been paid for ages. This sentiment is from almost the people from anywhere across the Globe. Courtesy is a far fetched dream, they don't even do their duty. Most insensitive and incouteous creatures. Location and surroundings are poor but the behaviour of staff...

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Helpful?
Thank Tapas1961
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations : Please allow me to express my SINCEREST APOLOGIES ! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence . Sincerely, Linda

Reviewed 20 July 2015 via mobile

Make my trip booked us this hotel. Rooms are ok. Staff unfriendly. 2nd day early morning due to some reasons the power in our room went off. Not only me but many of my co-tourists who contacted d reception were told it will be done in half an hour, but for more than 5 hours we were without light and...

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Helpful?
Thank vicky7850
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it...

Peebles, United Kingdom
Reviewed 14 July 2015

I stayed there for 1 night for an overnight stop on a long drive. The building doesn't look nice at all and the location is very dodgy (with lots of pickpockets). It is very closeto paris CDG airport and that makes it quite loud. It's also very near the motorway. The lobby is lovely and clean and modern though, but...

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Helpful?
Thank James L
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it...

Geneva, Switzerland
Reviewed 27 June 2015

Due to the Paris airshow and high hotel occupancy in the area, we were booked at the Mercure Paris Le Bourget. What a terrible place, the area where the hotel is located is an industrial area (zone industrielle), and probably not very safe considering the fence and doors that only open to let people and car in and out. The...

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Helpful?
Thank blueskygva
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns,...

Sutton Coldfield, United Kingdom
Reviewed 19 May 2015

Stayed here weekend of 15th May 2015, the hotel is on an industrial estate so a car is a must. The rooms are terrible, they are rated as a 4 star hotel but they are worse than 2 stars. We had to change our room twice as the sinks in both rooms were blocked. The hotel has no A/C, and...

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Helpful?
Thank Zameer A
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review
Google Translation

Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant votre...

Bengaluru, India
Reviewed 18 May 2015

We were so excited in our package tour to land in Paris. But as they say every gr8 city has its under belly. This Hotel is a listed 4* property but service / amenities are not even 1*. Non-function lifts, poorly trained staff, etc, etc

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Helpful?
Thank Girish B
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it...

Cambridge, United Kingdom
Reviewed 15 May 2015

This is ideally suited if you want to avoid staying in the centre of Paris, its easy to find and the standard of comfort and variety is what one expects from the Mercure chain which offers local variety, with a good value but comfortable standard for any stay be it business or pleasure.

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Helpful?
Thank Pierre S
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 20 April 2015 via mobile

I had gone to Mercure with a group of about 20 friends and we stayed here for 2 nights. It was very nice of the Mercure hotel to let us all stay here in this nice quiet hotel. The hotel was good but not great. It had all the features an average hotel would have. The rooms are quiet but...

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Helpful?
Thank Arjun S
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Mr Arjun, Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it...

London, United Kingdom
Reviewed 13 February 2015

The hotel is the best option I have found in the surrounding area and we have been staying twice a year for the past couple of years. The hotel has a modern and clean look and the rooms are more than adequate for a business trip, with good shower rooms, good quality bed linen and usable furnishing. There is also...

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Helpful?
Thank TerryGloss
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pierre Eridia

Heathfield, United Kingdom
Reviewed 1 February 2015

Perfectly adequate rooms for work related stay, however located in industrial area where use of a car to get around would be a must. Reception staff didn't even acknowledge our arrival and continued with her phone call for a good few minutes. A full refund on five meals in the restaurant speaks volumes about the catering!

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Helpful?
Thank Egonronay2014
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your journey . I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to the Bourget and Villepinte Parcs des Expositions, the Musée de l'air et de l'espace, Parc Astérix and the Stade de France, the Mercure Paris Le Bourget hotel has stylish rooms. Easy to access from the highway networks (A1, A3 and A104) and 15 min from the Roissy Charles de Gaulle Airport. After a day of work in one of our meeting rooms, relax in the restaurant, on the pool-side terrace or by savoring a glass of wine at the hotel bar. ... more   less 

Additional Information about Mercure Paris le Bourget

Address: 2 rue Jean Perrin, 93150 Le Blanc-Mesnil, France
Region: France > Ile-de-France > Seine-Saint-Denis > Le Blanc-Mesnil
Price Range: $82 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris le Bourget 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Novotel Le Bourget Hotel Le Blanc-Mesnil
Le Blanc-Mesnil Novotel
Novotel Le Blanc-Mesnil
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris le Bourget staff and other travellers.
2 questions
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Questions? Get answers from Mercure Paris le Bourget staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay here”
 of 5 bubbles JonRab_82, 16 Mar 2017 | Read review
“The elevators are so small, you are a 3xl or 4xl please avoid staying here.”
 of 5 bubbles Ramhkg, 10 Feb 2017 | Read review
“Good for a short stay”
 of 5 bubbles prjayachandran, 8 Oct 2016 | Read review
“if you really want to stay in this hotel take minimum a privelege room, hotel need urgent renovationn”
 of 5 bubbles skayda, 25 Jul 2016 | Read review
“It is a good business hotel”
 of 5 bubbles Elizachia, 30 Aug 2015 | Read review
5 of 5