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Mercure Paris Charles de Gaulle Airport et Convention

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618 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Pune
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 days ago NEW

Went for an official meeting/event, booked entire convention area. Food was good, so was service. Overall good show. Entrance is little weird on back side of CDG shuttle, and front towards roadway. ..

Helpful?
Thank Karan M
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Karan, We very much appreciate your comments regarding your stay at the Mercure Paris CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards. More 

Makati, Philippines
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Great airport hotel as it was near the cdg airport and they have free airport shuttle service!!! The hotel staff were very helpful!!! The room was perfect and clean!!! The breakfast was okay. If you need to go to the mall, there is a shuttle that will take you there for about 15 mins and back! It is complementary! I... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ejap
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Ejap, We very much appreciate your comments regarding your stay at the Mercure Paris CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Groningen, The Netherlands
1 review
Reviewed 21 October 2016

Went there to attend the SIAL Exposition. Excellent location. Didn't hear any noise from the airport. Room was clean and confortable. Check-in and check-out online worked perfectly. Plenty space at the parking area. Very kind waiters and waitresses at the restaurant. Things to improve: 1. Please consider to include more options in the menu (at least during this kind of... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank cevilla2016
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Cevilla2016, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Houston, Texas
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 October 2016

Hotel very near CDG/good. Isolated from from any other restaurants so stuck with theirs for any meals.Minimal staff, ie, no concierge, no guest services per se for basic services relating to flights. Guests expected to use poorly functioning computers to print boarding passes or other material. Some desk clerks have limited skills to assist with computers when not functioning and... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank CADEISCH
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Monsieur, Dear Madame, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback... More 

Level Contributor
5 reviews
Reviewed 19 October 2016 via mobile

I travel a lot. And I've been to Paris a few times. Found this cosy hotel in the beautiful city of Paris. With friendly staff, comfortable rooms and a peaceful ambience. Away from the hustle and bustle of the city you can enjoy an early breakfast, a power lunch at the sunny Al fresco restaurant or a drink and some... More 

Helpful?
Thank RaphaelTang
2 reviews
Reviewed 19 October 2016 via mobile

Way too expensive for the level of the hotel. Tough I reserved just a few days in advance, their pricing is very high, compared to the hotel in general. The restaurant is good and prices aligned, breakfast as well very good and rich offering.

Helpful?
Thank Giuseppetheswede
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Giussepetheswede, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Tobago
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

Incredibly expensive €330.00 for a night without breakfast booked over two weeks ago. The restaurant was awful.. Staff unhelpful, no steak left and it was over an hour before last orders. They took our plates away twice before we were finished including two full glasses of wine whilst we went to make a phonecall and told them what we were... More 

Helpful?
Thank Billy S
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Billy S, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Canberra, Australia
Level Contributor
9 reviews
5 hotel reviews
Reviewed 4 October 2016

The hotel was excellent as a stopover as it was close to the airport, had a free shuttle to and from the airport, friendly staff, good qualty room and a nice restaurant. It was also very reasonabley priced. Overall we were very pleased and woukd return.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ron W
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Ron W, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It's a great pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards More 

Perth Aus
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 September 2016

The hotel provided wonderful service in all areas except one. Outstanding service was received by Jasmine at the Front Desk, she went well out of the usual to accommodate us by providing us with a highly sought after 'Peluche", the teddy bear of all teddy bears. The one area of service we found lacking was of all places the breakfast... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Gerard F
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Gerard F We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every... More 

Houston, Texas
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 September 2016

When booking a Mercure at CDG, be sure you get the correct address. The two are not far apart, but have no way to honor one another's bookings. We were dropping off our car at an airport location and needed a place to stay for one night. A Mercure hotel near the dropoff point seemed a good choice. This was... More 

Helpful?
Thank traveler77256
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Monsieur, Madame, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. We are sorry that your experience did not meet totally your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback... More 

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Near Mercure Paris Charles de Gaulle Airport et Convention

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Dans l'enceinte de l'aeroport de Roissy CDG, le Mercure Paris Charles de Gaulle Airport et Convention, entierement renove en 2014, adopte un style resolument moderne dans une atmosphere particulierement chaleureuse et intimiste. En echo a l'univers de la mode et de la haute couture parisienne, les 345 chambres, parfaitement insonorisees et non fumeur, ont ete repensees pour developper l'ergonomie et l'elegance. Espaces de convivialite et de rencontre, le bar et le restaurant de l'hotel, vous proposeront des cartes orginales et inventives. Pour vous detendre, l'hotel dispose d'une piscine couverte avec vue sur le jardin et donnant acces a son solarium exterieur. Pour maintenir la forme, notre fitness est a disposition. Le Mercure Paris CDG Airport et Convention vous offre egalement toutes les facilites pour organiser reunions, seminaires, cocktails, showrooms ou garden parties... Au sein de ses 15 salles de reunions, dont 5 Board Meeting dotees des dernieres technologies. ... more   less 

Additional Information about Mercure Paris Charles de Gaulle Airport et Convention

Address: Route de la Commune | Roissypole Ouest, 95713 Roissy-en-France, France (Formerly Pullman Paris Charles De Gaulle Airport)
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: $140 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Charles de Gaulle Airport et Convention 4*
Number of rooms: 345
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, HotelTravel.com, Odigeo, ACCOR, Priceline and Travelocity so you can book your Mercure Paris Charles de Gaulle Airport et Convention reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Paris Charles De Gaulle Airport Hotel Roissy
Pullman Hotel Roissy
Accor Hotel Roissy
Hotel Style:
#8 Luxury Hotel in Roissy-en-France
#8 Business Hotel in Roissy-en-France
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Charles de Gaulle Airport et Convention staff and other travellers.
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Questions? Get answers from Mercure Paris Charles de Gaulle Airport et Convention staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will be quieter, but there was minimal road noise in any case.”
 of 5 bubbles PNC151, 8 May 2016 | Read review
“Ask for a room as high as possible so you can get a broader view of the airport runways. Amazing view of aircrafts landing and taking off.”
 of 5 bubbles 201andyi, 15 Mar 2016 | Read review
“Its at an airport, what can I say?”
 of 5 bubbles 103da, 2 Dec 2015 | Read review
“toward the police administration building might be the quietest side”
 of 5 bubbles WRHOTEN, 31 Oct 2015 | Read review
“Make sure you pick the correct Mercure when getting on the shuttle from CDG as there are two.”
 of 5 bubbles 1_Rockhopper_1, 6 Sep 2015 | Read review
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