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Hotel Mercure Paris Ouest Saint Germain

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Hotel Mercure Paris Ouest Saint Germain
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79 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Horley, England, United Kingdom
Level Contributor
154 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 13 October 2016

Great position for exploring the Pantheon, la chapel le, Ile de cite etc etc. We loved the area but could hardly move in our room. The door opened onto the bathroom door and the end of the bed had just enough room to walk beside. Only one of you at a time. The bed was very comfortable but the shower... More 

Helpful?
Thank Penny D
Anne R, General Manager at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Penny, Thank you for taking the time to share your feedback. We took notes on your remarks concerning the room. We hope to welcome you back to our hotel very soon! Sincerely, Françoise Bellegarde Directrice More 

Lake Orion, Michigan
Level Contributor
195 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 3 September 2016

Summary based on stay in Aug/Sep 2016: Overall, the hotel is a nice property that benefits from a good location very near the city center, Chateau de St. Germain and it's park grounds. Parking is decent (very tight in front, but OK on side) and no cost. Rooms are quite small to American standards (maybe even a little bit in... More 

Helpful?
Thank ioj27
Anne R, General Manager at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Sirs, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ouest Saint Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise Bellegarde... More 

1 review
Reviewed 14 August 2016 via mobile

Nice hotel, very quiet near park, and castle well suited room for wheelchair Castle not easily reachable by wheelchair although only 600 meters away die to uphill sandy route. We had to go by car to visit it. (Free admission for wheelchair user and helper)

Helpful?
Thank Andre_Ria
Anne R, Manager at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Andre Ria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Bellegarde Manager More 

Cardigan, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 August 2016

Laughably small room with sealed window but good air conditioning, at end of long corridor; modern and clean bathroom; unreliable Wi-Fi; excellent breakfast; good location a very short walk from town. The staff were (with one notable exception) friendly and helpful. So - overall - not too bad. We sneaked a look at the guest list during breakfast and saw... More 

Helpful?
Thank the_heron16
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016

My wife and I had a very strange experience at this Hotel. We arrived at Hotel Mercure in the evening ((after a 13 hour train from Rome and metro) and were given a room in an adjacent building; the room was located on the 3rd floor. We walked down the dark path to the building and entered the unlighted building... More 

Helpful?
Thank Jonathan F

Travellers are raving about these St-Germain-en-Laye hotels

San Diego, California
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 July 2016

This hotel was booked on my behalf by colleagues. It's easy enough to walk to the cafes and the Chateau, but finding the place is difficult. Signage is hard to see and the parking is near non-existent. The setting is nice, with woods next door and a garden-like courtyard, but at night (when I arrived) there are few lights and... More 

Helpful?
Thank abgwin
New England
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 July 2016

I travel to this suburb of Paris regularly (monthly), and like this hotel for location and newness of the facility. However, the quality of the reception desk service is too variable for me to give it a higher rating. Unfortunately, I am only able to speak a very small amount of French (improving) and therefore I like to stay at... More 

Helpful?
Thank globalservices
Anne R, Manager at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ouest Saint Germain. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comment with the front office team. I hope that you will give us the opportunity... More 

Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 June 2016 via mobile

Hotel Mercure was very quiet and clean. The rooms are small but adequate for a business trip. The staff was helpful, the front desk attendant kindly helped me print a train ticket. The breakfast was nice and had variety. I would stay here again.

Helpful?
Thank Kristyn S
Anne R, Manager at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Kristyn, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ouest Saint Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Reno, Nevada
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 April 2016

I stayed here for business. The town is lovely. The hotel is in a fabulous location within walking distance to the park, town, or a fabulous indoor swimming pool! The rooms seem to have been recently redone. Beds are comfortable, bathrooms small but modernized. I have to say one detail that they missed was putting an electrical outlet in the... More 

Helpful?
Thank Fanny O
Anne R, Responsable réception at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Fanny, we thank you for your detailed comment about your stay at our hotel. It is a pleasure to read that you appreciated our rooms, location, breakfast and service. Actually, some of our bathrooms are not equipped with plugs since the french law mentions that plugs have to be as far as possible from watter points. Nevertheless, there are... More 

Surrey
Level Contributor
112 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 6 March 2016

A delightful hidden gem of a place in St Germaine. A short walk to town and all facilities. Whilst there, there were some works going on to update the hotel but this didn't affect us. The rooms were clean modern and with good facilities.

Helpful?
Thank rawSurrey
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear RawSurrey, what a pleasure to read your comment about your stay at our property ! We have shared it with our teams, who were very delighted given their daily efforts to make each stay an unforgettable experience. We hope to have the pleasure to welcome you again soon in our brand new property, Kindest Regards, Anne RAMAROSON More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hotel Mercure Paris Ouest Saint Germain

Address: 11 avenue des Loges, 78100 St-Germain-en-Laye, France
Region: France > Ile-de-France > Yvelines > St-Germain-en-Laye
Price Range: $123 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mercure Paris Ouest Saint Germain 3*
Number of rooms: 56
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Paris Ouest Saint Germain staff and other travellers.
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Questions? Get answers from Hotel Mercure Paris Ouest Saint Germain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior is tiny but not cheap”
 of 5 bubbles PennyD21, 12 Oct 2016 | Read review
“Ask for a room with a bed-to-floor-space ratio of less than 90% and a window that opens.”
 of 5 bubbles the_heron16, 9 Aug 2016 | Read review
“If you are a senior make sure you get a room on the first floor.”
 of 5 bubbles jonathanf565, 26 Jul 2016 | Read review
“Ask if your room is in the section behind the garden and visit the room (and make the walk there!) before you accept it.”
 of 5 bubbles abgwin, 21 Jul 2016 | Read review
“try to get a room in the rear if you don't want to be disturbed by cars/guests in the front parking area.”
 of 5 bubbles globalservices, 8 Jul 2016 | Read review
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