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Holiday Inn Express Arras

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473 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Rainham, United Kingdom
Reviewed 3 weeks ago

We have stayed here before , which in itself is a recomendation. Friendly staff , central location to the town and ideal for a short visit to the Somme area.The room was comfortable had most mod cons tv etc but was basicically furnished. Bathroom amenities were okay and all was clean.

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Helpful?
Thank colin g
Watrous, Canada
Reviewed 3 weeks ago

what clean, well-stocked rooms with very friendly staff who were easy to communicate with despite inability to speak french. And what a WONDERFUL breakfast - hot, cold, fresh fruit, cheeses, pastries, great coffee. THANK YOU!

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Thank DougandMalisa
Sydney, Australia
Reviewed 4 weeks ago

Stayed here when visiting the battlefields. It is well located within walking distance of the station. The rooms are clean and comfortable and the breakfast is quite good. The staff were charming and very helpful. Would definitely stay here again.

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Thank Carol S
Cheltenham, United Kingdom
Reviewed 23 October 2016 via mobile

It's clean, warm and friendly. 2 adults & 2 kids B&B for €80...what's not to like. Good location, parking on site, easy to find, 5 mins to the town centre. Disney cinema channel free for the kids. Bathroom clean and well appointed.

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Helpful?
Thank Okusman
Essex, United Kingdom
Reviewed 21 October 2016

Modern clean hotel.Helpful and friendly staff' good location to visit the local area .Rooms of a good size.Good variety for a continental breakfast.Town of Arras pleasant good selection of resturants.

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Helpful?
Thank Billy Jan B
Beverley, United Kingdom
Reviewed 21 October 2016

Stayed here when visiting Western Front sites. Room was ok & breakfast buffet choices fine, It is fine for basic hotel as a base-Bed was comfortable, however, when we came down to breakfast each morning, we were searching for mugs for drinks, there was also a queue for the drinks machines, as they were so slow. We had to search...

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1Thank Ian W
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear Ian W, Thank you for leaving feedback about your stay with us and for choosing our property. It is nice to know that you found our room accommodation, bed condition and breakfast option to be good. However, please accept my apologies for the inconvenience you may have endured with the dining service and bathroom amenities that were not replenished....

Reviewed 12 October 2016 via mobile

I have stayed at this hotel on several occasions and have always found it adequate. Centrally located and minutes from Arras amenities with Coach Parking outside. Our group was 100+ and at times staff were overwhelmed. Breakfast was fine but hotel prepared packed lunches which were awful. Wifi is a serious issue in this hotel and was slow when it...

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Helpful?
Thank Tom-BFT
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear Tom-BFT, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our rooms. On the other hand, we would like to apologize for the less than satisfactory dining experience you had and for not living up...

Reviewed 11 October 2016

Hotel was average. It was clean quite spacious in good location in quiet spot. However the evening meals were served in a restaurant a few minutes away. Staff were courteous and friendly. We were in a group booking so don't know if it was value for money as it was included in a battlefield trip, but would use again.

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Helpful?
Thank Howard W
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear Howard W, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for the less than satisfactory dining experience you had during your visit. Reviews...

Wickford, United Kingdom
Reviewed 10 October 2016

Spent 3 nights here as part of our 100km frontline walk for the soldiers charity. Pretty basic and rooms were ok. We had one on the ground floor that had a small private terrace. Didn't have much time to sit out there but I'm sure it's a nice during the summer. About a 5-10 minute walk to the main square...

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Helpful?
Thank pete3lions
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear pete3lions, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be convenient. However, we would like to apologize if your stay was not 100% satisfactory. Reviews like yours are very valuable as they enable us to target areas we need to improve...

Uk
Reviewed 10 October 2016 via mobile

Perfectly functional hotel near the station. There were 100 of us on a charity event and I think the only complaint was about the wifi, which was a bit hit and miss. Other than that it was clean ,the rooms were spacious and cleaned daily. The staff were very helpful and even kept smiling when the bar got very busy....

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Helpful?
Thank Sam D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
98 large rooms, Free Wifi, recently renovated lounge bar (February 2012), Airconditioning, Continental buffet breakfast, meeting rooms, public car park with direct access to reception desk, and a friendly and helpful staff. ... more   less 

Additional Information about Holiday Inn Express Arras

Address: 3 Rue Docteur Brassart, 62000, Arras, France
Region: France > Hauts-de-France > Pas-de-Calais > Arras
Price Range: $114 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Arras 3*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Arras Hotel Arras
Arras Holiday Inn Express
Holiday Inn Arras
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Arras staff and other travellers.
3 questions
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Belfast, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“.Second floor room will be quieter”
 of 5 bubbles JimH504, 5 Oct 2016 | Read review
“Ground floor rooms best.”
 of 5 bubbles Tom430, 7 Sep 2016 | Read review
“Higher Floor Rooms are best”
 of 5 bubbles 88JamesB88, 30 Aug 2016 | Read review
“My room overlooked the station. Quiet with the windows closed.”
 of 5 bubbles 347WendyP, 26 Jul 2016 | Read review
“All rooms identical”
 of 5 bubbles RichardH685, 28 Apr 2016 | Read review
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