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Holiday Inn Express Arras

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Arras
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493 Reviews from our TripAdvisor Community

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Showing 409: English reviews
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Shropshire, England
Reviewed 2 days ago NEW

We stayed for two nights and found everything to be good. The hotel was fairly quiet when we were there, but I guess it gets busy most times. Our room was clean and the bed was comfortable, it overlooked the train station, but we were not disturbed by any noise from outside or inside the hotel. Our room had tea...

Thank stokersam
Chichester, United Kingdom
Reviewed 7 January 2017 via mobile

Discovered this hotel on a stop over on new year felt like a much higher rated hotel with nice breakfast with lots of continental offerings .An ideal stopping point when arriving in France or as a weekend city break with lots of local restaurants and the Xmas market.

Thank highflyer72
About Hotel's Favourite Review
Milan, Italy
Reviewed 5 days ago NEW

Stayed for two nights while touring in the area. Didn't expect much and some things were good, others a little below expected standard. Good: the pillows and the beds were comfortable, the room was quiet, there was a good choice of products (including low fat) at breakfast. The pastries were fresh but nothing like the croissants or pain au chocolat...

Thank PuravidaPlaya
Ottawa, Canada
Reviewed 1 week ago via mobile

The hotel is ok. Just ok! The front desk staff were very friendly and helpful. Rooms were small but that is not unusual in France. We were here in mid May and found the rooms quite warm. The a/c was barely functioning. After telling the front desk, they sent someone to examine it. This helped but the room remained too...

Thank Mark A
Reviewed 4 weeks ago

Very small rooms for a family showers only. No Tea or Coffee facilities. Located next to the train station and a short walk from the town square. Staff are great very helpful. Town was very beautiful.

Thank Vince W
Charles-Henry A, Directeur général at Holiday Inn Express Arras, responded to this review

Dear Sir, Thank you for your review. Indeed you booked 2 family rooms (4 people per room). Due to lack of availabilities in larger rooms you were allocated in 2 standard rooms with sofa beds. Tea and coffee facilities are offered in all our rooms. It seems you did not see it. Do not hesitate to contact me for your...

Reviewed 4 weeks ago via mobile

I stayed at this hotel for 3 nights and being what it was, I expected very little, and they didn't even measure up to that low bar. It is located right across the street from the train station, unless you get put on the side of the hotel that the station is on. Not sure if you know this but...

Thank erik2287
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Hi erik2287, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the outlets in the room , breakfast, and with our staff service. I would like to apologize for any inconvenience these issues may have caused you during your stay. Our...

Reviewed 22 April 2017

We stayed in April 2017 for two nights, booked it with Priority Club reward points, great location for visiting Arras with a large car park beneath the hotel which costs 12 Euros for 24 hours when staying at the hotel. Staff were very polite, and helpful - especially those on reception, breakfast was just continental but enough to fill up...

Thank Havana_Blast
Reviewed 31 March 2017

The only good thing with this hotel was the location. The room was clean but otherwise very poorly equipped especially the bathroom on which I did not find anything else than a kind of liquid soap in a dispenser mounted on a wall.

1Thank Bogdan D
Charles-Henry A, Directeur général at Holiday Inn Express Arras, responded to this review

Dear Guest, Thank you for your review. In our rooms, we satisfy to all the Holiday Inn Express Standards. We are sorry to see that the concept was not what you expected. But please note we have also Privilege rooms with more amenities. Do not hesitate to ask for it for your next booking. We hope to see you again,...

Reviewed 14 March 2017

A nice comfortable hotel with a large room Good shower and bathroom facility. Fixed breakfast but it was plentiful.All you want really. Ideal stay for the WW2 battlefields tour. Pick up for the tour right from the hotel front door.

Thank Tony P
Charles-Henry A, Directeur général at Holiday Inn Express Arras, responded to this review

Thank you very much Tony! We hope to see you soon again, Best regards, Charles Henry Ansart GM

Elizabethtown, Kentucky
Reviewed 14 March 2017

This is typical Holiday Express hotel. Convenient location next to the train station, makes it attractive, if you are going to use public transportation such is train. Room appearance are just OK, but clean. just need some improvements/uplifting. Typical continental breakfast is served from 7 to 10 o'clock. It’s fresh and tasteful. Service at the dining room and front desk...

Thank Paul D
Charles-Henry A, Directeur général at Holiday Inn Express Arras, responded to this review

Dear Paul, Thank you for your message. We hope you spent a good stay in Arras. Thank you also for complimenting our staff. They do a great job to welcome our guests. You will be happy to know that we are working hard on a renovations project. Your patience will be rewarded in 2018-2019. But we are renewing slightly the...

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11/06/2017 12/06/2017
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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
98 large rooms, Free Wifi, recently renovated lounge bar (February 2012), Airconditioning, Continental buffet breakfast, meeting rooms, public car park with direct access to reception desk, and a friendly and helpful staff. ... more   less 

Additional Information about Holiday Inn Express Arras

Address: 3 rue du Docteur Brassart, 62000, Arras, France
Region: France > Hauts-de-France > Pas-de-Calais > Arras
Price Range: $121 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Arras 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Holiday Inn Express Arras Hotel Arras
Arras Holiday Inn Express
Holiday Inn Arras
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Arras staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express Arras staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top floor room”
stokersam, 26 May 2017 | Read review
“Quieter rooms at the rear of the hotel”
Havana_Blast, 21 Apr 2017 | Read review
“No tips for a different room The rooms are quite large.”
tonypI9617BC, 13 Mar 2017 | Read review
“Quiet rooms on the back large room with sofa”
KateW143, 31 Jan 2017 | Read review
“.Second floor room will be quieter”
JimH504, 5 Oct 2016 | Read review
5 of 5
US$72* /night
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Prices are for 1 room, 2 adults
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