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ClubHotel Belle Aurore

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ClubHotel Belle Aurore
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Loch Lomond and The Trossachs National Park, United Kingdom
Reviewed 1 week ago

We have just returned from a weeks stay at this hotel. The rooms were clean and spacious. Hannah and her staff provided excellent service and the food was of a very good standard. Would happily stay here again.

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Helpful?
Thank watersidecottage
St Albans, United Kingdom
Reviewed 2 weeks ago

We have been twice to this hotel and once to the sister hotel in town. It is always warm clean and the food over Christmas was once again excellent!!!! Staff work hard to make sure they help you were they can especially Liam and Rory!!! The rooms were cleaned every day and do you really need clean sheets during a...

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Thank 895amanda
SkiBound-Team, Owner at ClubHotel Belle Aurore, responded to this review

Dear 895amanda Thank you for your review; we are pleased to see that you had an enjoyable stay with SkiBound over the Christmas period. Great to see that the team did an excellent job in looking after you all and we will be sure to pass on your thanks to Liam and Rory. We look forward to welcoming you back...

Reviewed 16 April 2016

Stayed here on a school skiing trip for 1 week, The rooms were average, beds comfy, bathroom had no shower curtain and the head of the shower was next to the taps instead of being on the top? The food in the hotel was also average and we had 3 meals a day and portions were medium size with desert...

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Thank Toby G
Reviewed 5 February 2016 via mobile

Not great. Terrible food and in the rooms no cleaning ever done no sheets ever changed ever when one had blood from a nose bleed and the other ear wax. Lazy. Hair in food. Staff were never around or doing anything apart from the waiters. I'm not saying it was all bad and the price is decent and the skis...

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4Thank Hotelboi123
Newcastle upon Tyne, United Kingdom
Reviewed 30 January 2016

Stayed here on school trip in a room which was barely big enough for two beds, but which had 3 beds crammed in, leaving very little room to move around. Bathroom was dirty, no towels were provided except for a bath mat which wasn't changed all week, despite being used every day. Bath surround was very mouldy and the room...

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3Thank MargaretS123
Reviewed 24 January 2016 via mobile

The food wasn't made to standard eg hair within the food,getting approximately three items of food on your plate.Bed sheets not being changed in the space of a week,having a broken door that you had to try several times to unlock the door,having a broken lift and not having very good facilities.

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3Thank Chloe R
Reviewed 7 January 2016 via mobile

Well where do I start, warm welcome and shown to our room by manager Fay. Clean room with balcony, bath and shower head. Booked with crystal but felt more like SkiBound with the hotel staff. Best bar man by far is Rory, nothing is too much for him, promotion for him is needed! Other staff to name a few were...

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2Thank Leanne K
Bristol, United Kingdom
Reviewed 5 January 2016

I saw some previous reviews of this hotel and was a bit concerned. Perhaps it's under new management but we experienced very little of the negative views expressed. I was there with my daughter over the New Year week for skiing. Not a lot of snow but I can't blame the hotel for that! Given the cost of the hotel...

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Thank JonB40
Oslo, Norway
Reviewed 28 July 2015 via mobile

The best hotel staff on the mountain??? Yes ( we was 4 people from 20 to 55 years old) All of them was so service mind and helpfull, and the location was perfect. We come back next time Tour de France climbe Alpe d Huez.

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1Thank FinnAndAnn
Bristol, United Kingdom
Reviewed 2 May 2015

We went here to find rooms bearable but only cleaned once during our week of skiing. Security was bad with doors often held open. School children often take over all public spaces with teachers 'having a rest' instead of supervising properly. Location is excellent and is the only good thing about this place. Food was worse than any school dinner...

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4Thank deb c c
SkiBound-Team, Owner at ClubHotel Belle Aurore, responded to this review

Thank you for taking time to add this review. We are sorry that this trip was not as you would have liked and as you know we have been in contact with you directly since your trip, compensating you for your trouble. Since you travelled early in the season, we have been working hard with the management of the hotel...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms

Additional Information about ClubHotel Belle Aurore

Address: route du Signal, 38750 L'Alpe-d'Huez, France
Region: France > Auvergne-Rhone-Alpes > Isere > L'Alpe-d'Huez
Number of rooms: 38
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Belle Aurore staff and other travellers.
5 questions
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Questions? Get answers from ClubHotel Belle Aurore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the square give you a great view but can be noisy at night if you have your door open.”
 of 5 bubbles 895amanda, 4 Jan 2017 | Read review
“Balcony rooms have a great view of the mountains”
 of 5 bubbles JonB40, 5 Jan 2016 | Read review
“Wifi only works in bar area”
 of 5 bubbles debcc2014, 1 May 2015 | Read review
“The front with balcony is great but noisy so go for the back”
 of 5 bubbles davidjE296NS, 9 Jan 2015 | Read review
“Ask for a room away from the lift and stairs”
 of 5 bubbles Iceniwarrior, 4 Jan 2015 | Read review
5 of 5