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Residence Le Cristal de l'Alpe

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86 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Reviewed 27 March 2016

Lovely appartments, well equipped with very friendly and helpful staff. Swimming pool,sauna,steam room are all fab and kept very clean, only a 5min walk to ski lifts and very central location with shops restaurants and pubs close by.

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Helpful?
Thank Nuala M
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Nuala M, We are glad that you had a nice stay in our residence Le Cristal de l'Alpe. Thank you for having shared your personal experience and hope to see you again at l'Alpe d'Huez! Best regards,

Virum, Denmark
Reviewed 27 February 2016 via mobile

Nice apartment hotel very well located in city center near lifts, ski shops, restaurants and much more. Pleasant stay in good quality apartment with proper kitchen and nice facilities like pool and spa. Down side is not much social life in Hotel.

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Helpful?
Thank Ole_Nyegaard
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Ole_Nyegaard, Thank you for your comment. We are delighted you enjoyed your stay in our residence. We are looking forward to welcome you next winter!

Scottish Borders
Reviewed 9 February 2016

This was our second visit the Le Cristal de lAlpe for a family ski break. It lived up to our expectations once again. Great location, friendly and efficient staff as well as excellent facilities ( top Chalet / rooms great pool, jacuzzies, steam rooms and saunas. Eldest son had a sports massage too). Sure the establishment has a few quirks....

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Helpful?
Thank petertp
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear petertp, Thank you for your comment that has been appreciated by the whole staff. We are glad you had a pleasant stay in our residence. We hope to see you next winter, Best regards,

Portsmouth, United Kingdom
Reviewed 31 January 2016

Myself and my husband stayed here on our ‘mini moon’. Our holiday company Ski Collection recommended it due to its great location in the centre of the resort and because it’s one of the best self-catered residences in Alpe d’Huez. We weren’t disappointed! Our apartment was clean and really well-equipped – dishwasher, coffee machine etc. The reception staff couldn’t have...

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Helpful?
3Thank MrsMosssy
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Mrs Mosssy, Thank you for your comment that has been highly appreciated among the whole staff. We are delighted with your satisfaction and hope to have the pleasure to receive you again. Best regards,

Reviewed 31 January 2016 via mobile

First time my family group had been to self catering apartments, normally catered chalets. I found this apartment after looking at tripadvisor. We booked apartment for 10 for our group of 8. Plenty of space, even if we'd had 10. Good kitchen, bathrooms. Central to slopes.

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Helpful?
Thank Linejudge
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Linejudge, We are glad that your family and friends have been satisfied in our residence. Thank you for having shared your personal experience and hope to see you again next winter! Best regards,

Norwich, United Kingdom
Reviewed 28 January 2016

10 of us stayed in 2 apartments in the hotel which worked really well. 6 slept in the smaller apartment and 4 in the larger, using the larger living room and kitchen as a communal area. Well equipped kitchen so can self cater fairly easily, though we did choose to eat out a couple of nights. Reception also does a...

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Helpful?
Thank MissusSki
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear MissusSki, All the Staff and I are grateful for your comment and we are pleased with your satisfaction along your stay. We are looking forward to welcome you next winter.

Squamish, Canada
Reviewed 28 August 2015

The hotel was great. Keep in mind you can't check in till 4. The room for four adults was perfect. Kind of tedious to have to do a check list of every single item in the kitchen when you arrive, but all in all it is well equipped and comfortable. Lovely patio to sit out on. You only get free...

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Helpful?
1Thank Melissahort
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Melissahort, Thank you for having posted your contentment for your stay in our residence le Cristal de l'Alpe. According to your remark, we are sincerely sorry that it appeared unpleasant for you to do the inventory, but we need to make it work that way to keep more time for the face to face relationship with our guests. And...

Reviewed 15 August 2015 via mobile

Really good skiing trip, great location, 100m to lifts. Good rooms and a really nice pool area. Reasonable prices and an all round good resort. Would definitely go back again. Good couple of clubs close by as well as ski hire, supermarkets and restaurants and bars.

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Helpful?
Thank Tom S
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Tom S, We are glad that you and your friends have been satisfied with your stay at Le Cristal de l'Alpe. Thank you for having shared your experience and hope to see you again this winter! Best regards,

London, United Kingdom
Reviewed 2 April 2015

We booked what they call a 6 sleeper for 3 couples to share for a week and it was completely unsuitable. You get 1 double/king bedroom, a bunk bed (presumably for kids) and then a sleeper couch in the tiny kitchenette/lounge. The kitchenette/lounge is so small that they can't fit a dining room table that can seat 6 because then...

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Helpful?
Thank Tabiddy
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Tabiddy, thank you for your comment concerning your stay in our residence Le Cristal de l'Alpe. We are really sorry that your stay was not as good as expected. I noticed that most of your comment is based on the size of the apartment and the equipment. Please know that we have different size of apartments, from 4 persons...

London, United Kingdom
Reviewed 30 March 2015

We arrived late and although we were annoyed by the mess up with transfers this wasn't the fault of the hotel. The apartment was a nice size, but annoying that it has 2 bathrooms but only 1 toilet between 6 people- which wasn't ideal to say the least. The people that slept on the sofa beds got bed bug bites-...

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Helpful?
Thank Kat882
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Kat882, First of all, I would like to thank you for your post, which will help other people to have a better idea about our residence. I just would like to add some precisions to your comments. Concerning your apartment for a next time, don't hesitate to call us to let us know that you wish to have an...

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Amenities

Highlights
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Services
  • Shuttle Bus Service

Additional Information about Residence Le Cristal de l'Alpe

Address: rue du Poutat | Avenue de l'Etendard, 38750 L'Alpe-d'Huez, France
Region: France > Auvergne-Rhone-Alpes > Isere > L'Alpe-d'Huez
Price Range: $311 - $664 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residence Le Cristal de l'Alpe 4*
Number of rooms: 70
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Questions & Answers

Questions? Get answers from Residence Le Cristal de l'Alpe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Been twice and both rooms were excellent”
  • Night time view from B09 of Signal
  • View from Chalet B09
  • View from Chalet B09
 of 5 bubbles petertp, 9 Feb 2016 | Read review
“Remember that a 6 person room is two bedrooms (one double and one twin/bunk beds) and a sofa bed in the living room.”
 of 5 bubbles MissusSki, 27 Jan 2016 | Read review
“The 6 sleeper is not suitable for 6 adults”
 of 5 bubbles Tabiddy, 2 Apr 2015 | Read review
“Higher up rooms means no rubbish on your veranda!”
 of 5 bubbles Kat882, 30 Mar 2015 | Read review
“Room B6 had a really good view from the balcony and also good wifi connection!”
 of 5 bubbles 398joec, 22 Jan 2015 | Read review
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