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24/12/2017 25/12/2017
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    Hotel Alpen Roc

    Centre du Village 388 route des Grandes Alpes, 74220 La Clusaz, France
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    24/12/2017 25/12/2017
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    Traveller (98)
    Room & Suite (19)
    Dining (17)
    • Excellent32%
    • Very good50%
    • Average12%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “swimming pool” (8 reviews)
    “coach driver” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (726)
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    1 - 5 of 96 reviews

    Reviewed 3 August 2017

    No because : > too many kids and too noisy > food is industrial > Not enough lift (8 floors for a single elevator) > the spa is a joke : small 4 person spa for the all building. Swimming pool is quite small. >...More

    2  Thank Fuppsala
    Response from pvglaclusaz, Elodie TERNISIEN - Hotel manager at Hotel Alpen RocResponded 4 August 2017

    Dear Client, Thank you for your comments following your recent visit in our establishment. We are glad to read that you have enjoyed our All Inclusive with : drinks without any limits at the bar from 10.00 to 22.50 (softs, sodas, wine, beer, coffee, tea,),...More

    Reviewed 30 July 2017

    Back at La Clusaz again for another year's holiday with Shearings Holidays. Stayed at the Hotel Alpen Roc. A great hotel - excellent food (and inclusive for packed lunches and evening meal drinks), comfortable rooms and an ideal base for our tour. There is also...More

    1  Thank CroyLes
    Response from pvglaclusaz, Élodie TERNISIEN – Hotel Manager Alpen Roc*** at Hotel Alpen RocResponded 31 July 2017

    Dear Client, Thank you for your comments following your recent visit to our establishment with the Tour Operator “Shearins Holidays”. We are very glad to read how you enjoy your stay in the mountain at La Clusaz. We have already shared these compliments with the...More

    Reviewed 29 July 2017

    Family holiday in the mountains. Great hotel for the kids especially with all the extras. Food is very good and the staff is great. Also great hotel for walking, road cycling and mountain biking. Our room was rather small but we were always outdoor so...More

    Thank rondastrevisan
    Reviewed 26 July 2017

    We reserved rooms through Club Giraffe for a mountain biking holiday. The rooms were nice and clean though some of the guys in our group claim that towels were not replaced every day. Be aware that rooms do not have air condition so if the...More

    Thank MironH
    Reviewed 8 July 2017 via mobile

    Stayed here for two nights when travelling. The reception area, reatuarant and bar areas a fine. Check in was smooth and hotel staff accommodating. Our room was quite away from reception and involved two separate elevators. The corridors and elevator areas are in need of...More

    Thank james400
    Response from pvglaclusaz, Elodie TERNISIEN - Hotel manager at Hotel Alpen RocResponded 10 July 2017

    Dear Customer, Thank you for your comments following your recent visit to our establishment. We are very sorry to read that your experience did not live up to your expectations. Our hotel has been built directly in the mountain, to preserve the landscape of the...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Price range
    • US$156 - US$579 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in La Clusaz
    • #4 Family Hotel in La Clusaz
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Priceline, Hotwire, Travelocity, Cancelon and TripOnline SA so you can book your Hotel Alpen Roc reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Auvergne-Rhone-Alpes >
    • Haute-Savoie >
    • La Clusaz
    • Also Known As
    • Best Western Alpen Roc Hotel La Clusaz ,
    • Best Western La Clusaz ,
    • La Clusaz Best Western
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    Traveller (98)
    Room & Suite (19)
    Dining (17)
    Pool & Beach (5)
    Hotel & Grounds (63)
    Bathroom (7)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    10 September 2017|
    AnswerShow all 3 answers
    Response from MironH | Reviewed this property |
    The shuttle is not free of charge of course, but I would call the hotel or send an email to ask for details. If you are planning a cycling vacation then I can recommend Club Giraffe which takes care of all the small details.
    19 May 2015|
    Response from pvglaclusaz | Property representative |
    Dear, Thank you for your message. We are vey glad to welcome you at hotel Alpen Roc in July. We confirm there is a bus station far from 100m from the hotel to go to Annecy with several departures per day. Looking forward... More
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    Room Tips
    "The rooms do not have air conditioning. Who needs that with all that lovely fresh mountain air ??"
    Read review
    "Rooms with view to the street should be best to avoid noise from the restaurant."
    Read review
    "Don't get a room above the 4th floor"
    Read review
    "Being on the side of a mountain, split levels make it a complete maze on the bedroom floors."
    Read review
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