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Hallmark Hotel London Chigwell Prince Regent

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629 Reviews from our TripAdvisor Community

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Showing 624: English reviews
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London, United Kingdom
Reviewed yesterday NEW

We hired the function room for an event that catered for 60 individuals, everything that had been requested was provided, the duty manager on the day was very helpful. Food was provided on time and visitors were pleased all round. We will be using this venue again.

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Thank sabotica1
Braintree, United Kingdom
Reviewed 2 days ago NEW

Considering reception staff are the hotels first impression, This did not give us a good start. No welcome!!!!. Bedroom spacious but very tired. We had an event in the hotel to attend, hence why stayed here. The bar was a joke. It appeared couple of the staff were training!!! which we all have to do, but why or why when...

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1Thank shirleyoco
Stockport, United Kingdom
Reviewed 1 week ago via mobile

Hotel is dated and in need of a makeover in my opinion. Reception failed to pre-authorise my card which delayed room service orders. The positive sides of the hotel are the free car park and low cost of the room.

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1Thank KevinWaters66
London, United Kingdom
Reviewed 1 week ago via mobile

Stayed at Prince Regent last night - 5 couples - going to a function locally. Our expectations were high, it used to be the place to stay. Disappointing from the start. Waited in the very small reception, unmanned, despite a wedding in the function room - could see at least half a dozen staff sitting in the room by reception....

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3Thank HNJTURNBULL
Shepherdswell, United Kingdom
Reviewed 1 week ago

We stayed in the superior room this time (last time we just stayed in the double room) and the room was lovely so much better than before all modern fresh paint work clean 100 per cent better all round.

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Thank leahpaige1993
London, United Kingdom
Reviewed 2 weeks ago

I come to the this hotel several times a week for business meetings and always met with a smile and friendly service. Candice always there to offer help and goes out of her way with anything I or my team needs. Candice keep doing what you are doing

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Thank gurdjohal
Reviewed 2 weeks ago

We spent the weekend at this hotel while visiting family nearby. We had a nice room right at the back of the converted chapel part of the hotel which was not large but was clean and had everything we needed. We got back to the hotel on Saturday night to find a wedding reception in full flow, lots and lots...

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Thank Derrin R
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Derrin, Thank you for posting such a lovely review following your stay with us. Im happy to hear you found your room to be peaceful, the staff to be helpful and breakfast having plenty of choice. I do hope that you enjoyed visiting your family and look forward to welcoming you back again. Kind regards Cihan

Chelmsford, United Kingdom
Reviewed 2 weeks ago via mobile

Many years ago this place was the place to go over the years it has just deteriorated further and further , my overall impression is that it needs a good thorough clean inside and outside by the time we left there were broken glasses on the road where the under passage to further parking is . I hate giving bad...

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Thank Martino B
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Martino, Thank you for taking the time to leave a review following your recent visit. I am sorry to hear you were disappointed and feel the hotel has deteriorated over the years. I can assure you that we are working hard to invest in the hotel as well as improving our overall customer service, which can clearly be seen...

Harrogate, United Kingdom
Reviewed 2 weeks ago via mobile

My stay was for business and I found the hotel to be very pleasant. Yes the decor is dated and carpets thread bare in places but the hotel is clean and very comfortable. The breakfast which was included in my booking was varied and excellent (although please stock skimmed milk) but most of all the staff are fabulous, especially Sabrin,...

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Thank Helenka S
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Helenka, I really appreciate you taking the time to write a review for us following your recent stay. I am glad to hear you found the hotel to be pleasant, clean and comfortable. Great to hear that Sabrin impressed you during your stay, i am sure she will be over the moon to read your feedback - thank you!...

Upminster, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here for 1 night after a dinner function. Our allocated room on arrival overlooked the main car park & the busy Manor Road. The old windows hardly closed properly & were not double glazed. The passing traffic was highly audible & not acceptable. The room was dated, plain, poorly lit & smelt damp. My husband made a request...

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2Thank 404L
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Guest, I am sorry to hear that you were disappointed with your stay with us. All of our executive bedrooms have been fully refurbished and we have recently had a big investment signed off to refurbish the remaining bedrooms at the hotel which will start next month. I am glad to hear you found the staff to be pleasant....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
London Chigwell Prince Regent Hotel, a proud member of Hallmark Hotels, is an ideal venue for anyone wishing to stay close to London, with easy access to the city via London underground, as well as to main road routes out of the city. Located within the picturesque area of Chigwell on East London-Essex borders, The Prince Regent offers 61 comfortable rooms set within a converted Georgian house and a chapel. Outdoor areas contain summer terrace and complimentary parking for our guests. One of the main attractions for the Prince Regent is our meetings and events space. Be it a corporate meeting for up to 350 delegates, or your wedding day - The Prince Regent has facilities and the team to make your event a truly memorable one.Please contact us directly to find out more, we will be delighted to hear from you. Best wishes from the London Chigwell Prince Regent team. ... more   less 

Additional Information about Hallmark Hotel London Chigwell Prince Regent

Address: Manor Road | Woodford Bridge, Chigwell IG8 8AE, England
Region: United Kingdom > England > Essex > Chigwell
Price Range: $112 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel London Chigwell Prince Regent 4*
Number of rooms: 61
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Also Known As:
Menzies Prince Regent Hotel Chigwell
Regent Menzies Prince
Regent Hotel London
Regent London
London Regent
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel London Chigwell Prince Regent staff and other travellers.
6 questions
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17 days ago
essex
over a year ago
London, United Kingdom
London, United Kingdom

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Questions? Get answers from Hallmark Hotel London Chigwell Prince Regent staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room is best!”
 of 5 bubbles leahpaige1993, 17 Mar 2017 | Read review
“Ask for Candice when you are at the bar”
 of 5 bubbles gurdjohal, 16 Mar 2017 | Read review
“If staying on a Saturday evening ask for a quiet room as they seem to specialise in functions.”
 of 5 bubbles derrinr, 13 Mar 2017 | Read review
“Get a room away from the function suite's. As I was informed these can be noisy.”
 of 5 bubbles jtmfrance, 29 Jan 2017 | Read review
“Stay somewhere else”
 of 5 bubbles KeithMans, 6 Dec 2016 | Read review
5 of 5