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Royal Family Hotel is a luxury resort hotel is situated on a stretch of My Khe Beach - one of the six most beautiful beaches of the planet by Forbes magazine. Only a few minutes walk to the sea - cool waves with white sand stretches attract in the eyes of the traveler.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Trendy
Location
39 Võ Văn Kiệt, Phuoc My, Da Nang 550000 Vietnam
Name/address in local language
Royal Family Hotel
4.2 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
After our original booking fell through, we found ourselves at Royal Family hotel. The hotel itself is located a 2 minute walk from the beautiful stretch of beach, and on the main road leading to Dragon Bridge (25 min walk).
The reception staff were extremely helpful and friendly, and we managed to work around the language barrier by exchanging numbers and whatsapping any questions we had. The very helpful lady on reception, Ya, booked tours for us, and our onward travel.
We had a double room on the 12th floor with a sea view. Bed was comfortable, room was clean. The shower was incredible! Air con worked well. We took advantage of the laundry service which took a day to come back washed and ironed, which smelt lovely.
We had a breakfast one morning which was okay, noodles, breads, cold meats. The lobby area is very clean and comfortable. The rooftop pool was a surprise! We didn’t have chance to use it but it looked very inviting.
Overall a lovely stay, and excellent price taking into account location.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for early check in after long trip from Dalat. Room was clean. We felt so relaxed. But then we got some troubles when I lost bag on the beach. The team was were kind when you help us to find it. Fortunately, a resident was really kind to get back my bag. That was a date worth remembering.
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Date of stay: August 2018
Value
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Best view at the corner on high floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Admin-RoyalFamily, Người quản lý at Royal Family Hotel
Responded 11 Sept 2018
Dear Sir/Madam, Thank you for taking the time to write such a nice and detailed review about your memorable experience at Royal Family Hotel Danang. I am very delighted to read that your stay was comfortable and that you truly enjoyed our service. Thank you once again for your wonderful feedback and I will make sure that your praising words are passed to the team of the hotel since this is served as a great encouragement to keep us bringing comfort towards each and every guest. We hope to welcome you back for another memorable and comfortable journey with us soon. Best regards, Hung Nguyen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we my and my 1.5 year old daughter, staid for 10 days in a Family suite. we had everything we needed and if something wasn't in the room the staff was very nice and helpful in all regards. Any time we would go again.
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Date of stay: December 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royalfamilyhotel, Sales Online Manager at Royal Family Hotel
Responded 3 Jan 2018
Dear Mr Joerg Theophil, Thank you for taking your time to sharing your experience while staying Royal Family Hotel. It is our pleasure to have you and your family stayed in our hotel for last 10 days. Your satisfaction is the precious gift for all staffs. Hopefully welcome you and your family back to our hotel in the near future Best regards, Nhung Nguyen (Rosie Nguyen)
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I stayed at Royal Family Hotel, Da Nang for 2 nights this month, with my wife and 2 teenage sons. The hotel is situated very close to Da Nang beach. I'd booked a Family Connecting Room (2 rooms with a connecting door), on the 14th floor and we had a lovely view of the city and the beach from our room. The room by itself was neat and spacious for 4 people. We faced some plumbing issues soon as we checked into the room (water wasn't draining out the bathing area) and that was a disappointing part to start with. But it was attended to once we raised a complaint with the front desk. Moreover, when we reached the hotel from the airport at local time around 10 pm, the reception staff said the bell boy had retired for the day and so we had to wheel our luggage into the lifts and thereafter into our room on our own. The breakfast buffet (complimentary as part of the room cost) was on the 2nd floor, and there was no AC nor any ventilation on this floor. Being vegetarians, we had a tough time breathing and having breakfast given the strong smell of meat on the floor. Moreover, there's hardly anything for vegetarians in the menu, so we managed with fruit juice, bread, fruits and veg noodles. The Da Nang beach is within walking distance and that was definitely a plus as far as the location of the hotel is concerned. The staff were friendly but English clearly isn't an easy language for them to communicate in but we managed somehow. Overall, I'm giving 3 stars to the Royal Family Hotel, Da Nang as the shortcomings I've mentioned above overshadow the lovely location of the hotel.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked two rooms here for 3 nights, rooms smelled badly of damp, we asked for room changes which were no better, we grabbed our bags and booked something else, lost the price of the first night they refunded the other two. I spent ages researching hotels and it goes to show you cannot trust booking. com reviews, this was rated fabulous and had almost 1800 reviews Look at my pictures, nothing fabulous about it
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Avoid at all costs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
after couple days stayed in this hotel, my husband and i decided that we don't need to find any other hotel for the next time to danang. Everything was great from service to staff. They welcome us with friendliness and enthusiasm. Room was not only nice, clean but also comfortable. And especially you can try alot of fresh and delicous food at the restaurant in this hotel. Anyway, we were satified when we stayed here.
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Date of stay: May 2017
Value
Rooms
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GRManagerofRoyal, Sales Online Manager at Royal Family Hotel
Responded 15 Sept 2017
Dear mythao163, Greeting from Royal Family Da Nang Hotel, On behalf of hotel management, I would like to express our thank for your stay and nice review. We are glad that you had an great experience during your stay at Royal Family Hotel. Your nice comment will be a huge motivation for all of staffs to work hard. Hopefully, we have another opportunity to welcome and service you next time when you return to Da Nang. We promise to make your next stay more enjoyable. I do look forward to welcoming you soon. Warmest regards, Rosie Nguyen (Ms.) Sales Online Manager
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The family room has comfortable beds, a bath, large window with great views. It's the second time we've stayed there, but it hasn't improved since we were first there not long after it opened. The front office staff are friendly, but poorly trained. The breakfast buffet had very little variety day to day over the 5 nights we stayed. The eggs were pre-cooked and cold, and the coffee was instant powdered 2 in 1, pre sugared and not to my liking, anyway. On the plus side, It's a really good hotel in a great location with very comfortable rooms. I had hoped it would be better second time around, but was disappointed.
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Date of stay: September 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel claims 3 stars, but it should be given max 2. We're traveling through Vietnam for about 11 days now and this has been our worst experience. The 'ocean view' comes from a small window next to the bed. The breakfast is probably great for vietnamees, but if you're European...forget fresh bread, fresh juices, good coffee, butter...even eggs was hard to get. 'You have eggs? NO!' Ok...nothing really? By the end we got an omelet and boiled eggs. But the bread was 3 days old and no butter. For vietnamees the breakfast has enough to offer. Dumplings, French fries, fried rice, soup, etc.
The rooms are ok. It has a bed in it and it takes a while before the shower gets warm, about 3 minutes, but it's ok. Problem: they didn't take off the plastic of the matras. So you will be sweeting...and thinking why? It's because of the plastic wrap around the matras. They placed it there just like they bought in the store.
In danang there's a lot places to sleep. So...take an other hotel before you book this one. We only slept here because of a cyclingtrip we're making. so we had no choice...
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Date of stay: April 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Worst hotel I have ever stay in Danang and in the World…. Look, you guys even never know the customer services. We booked via booking and their terms to pay at reception on arrival They ( hotel staffs) contacted to ask for deposit. That is fine but never stated upfront.. why!!???? We arrived late at the midnight and got room The room was old but okay As we was too tired .. The Worst thing is AC works and stop … We run down to ask reception for help… he came up and checked the remote control and did not work again. We did call them but never help…( run down again as they did not have phone in room) Hey… We paid to stay and sleep… we could sleep at all ….did you know how to serve!!????? It is LIKE A JOKE - Please AVOID AT All COST..
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Date of stay: February 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GOOD POINTS: My parents really liked this facility. The staffs were brilliantly friendly, they always spoke to us gently and politely. At first, we got some small issue with our bathtub, they instantly happily changed us to a connecting room type, which amazingly big (double size than the original one) and had a great view. But unfortunately, the new room had no bathtub, it was understandable, but my parents need to be soaked into the hot water after our long travel, I asked the staff and once again, they treated us with a free offer of another bathroom (bathtub equipped). The water was also very strong and quickly got hot as well. Breakfast was a part that my parents liked most. There were various choices of fine quality local dishes. Its location was also a good point, it's pretty close to the beach and urban area. IMPROVING POINTs: Don't know but I was not really into the coffee taste. Probably bcs I am a coffee addictter, hopefully, the coffee should be improved. But its taste was acceptable anyhow.
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Date of stay: February 2018
Value
Rooms
Service
Trip type: Travelled with family
Room Tip:The Dawn beach bar at the end of the road toward the beach's direction is pretty good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Admin-RoyalFamily, Người quản lý at Royal Family Hotel
Responded 15 May 2018
Thank you very much for your recent stays at Royal Family Hotel and taking time to write this wonderful comments about our staffs, our services and facilities on TripAdvisor. It was a pleasure to read that you enjoyed your stay with us and thank you for your kind comments regarding our staffs, our location and our breakfast at the restaurant. Thank you for your valuable feedback as it allows us pay more attention in improving our hotel. We are looking forward to welcome back here soon. Your sincerely, Hung Nguyen (Mr) General Manager
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There are more places to choose from in the Phuoc My area.
PRICE RANGE
S$17 - S$28 (Based on Average Rates for a Standard Room)
LOCATION
VietnamDa NangSon Tra PeninsulaPhuoc My
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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