Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Our fully integrated seafront Lifestyle Resort is nestled within best-preserved area of the island, intimate with the iconic Barelang Bridge and just a leisurely drives to the Hang Nadim, the Batam Centre Ferry Terminal and all the shopping malls. With its over 10 hectares, HARRIS Barelang is the perfect venue for holiday's fanatic and a secret hideaway for the epicurean jetsetter and gourmet enthusiast.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Trendy
Languages Spoken
Indonesian, Malay
Location
Jl. Trans Barelang, Tembesi, Riau Islands Province 29439 Indonesia
HARRIS Resort Barelang Batam
1,159 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Harris Resort Barelang Batam is acclaimed for its extensive amenities such as multiple pools and activities, coupled with reliable Wi-Fi, although minor maintenance issues have been noted. The atmosphere is widely regarded as bright and welcoming, catering to both serene retreats and lively family holidays. While rooms are generally spacious and clean, some guests experienced check-in delays and a lack of amenities for larger groups.
Cleanliness receives positive remarks, but with a few calls for improved housekeeping. Service is often celebrated for its attentiveness and promptness, even though occasional inconsistencies occur. Opinion on value is divided; some guests appreciate the nearby dining options' affordability, while others question the resort's pricing policies.
Atmosphere
Serene
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
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I stayed 1 day 1 night on May 23 and was greeted by a friendly receptionist named Thessa, the check-in process was fast. The room is comfortable, only the shower handle is starting to become sluggish and cannot be adjusted. Complete facilities, gym, many choices of swimming pools, cafes, and beautiful views. Maybe there needs to be a little improvement in the breakfast buffet refill process, because it took me around 30-45 minutes to wait for the sausage and fried rice to be refilled and that's not fun for guests like me who are hungry in the morning. For Dino Kid's Club, I found a sharp object that pierced the sole of my 2 year old child's foot, I also found bloodstains from other people (possibly the previous victim was stabbed by the same object), it's a good idea to clean Dino Kid's Club regularly considering that this is an arena Children should make children comfortable, not hurt them. Moreover, I am happy with the shuttle service to the room when checking in and checking out because it makes it easier for us as a family to carry a lot of luggage. Thank you Harris!
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Bring your own slipper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shuttle provided from Batam Ctr Terminal to hotel which was a plus point, however transport’s air conditioning can be better as it was very warm and stuffy throughout the 30 minutes journey.
Hotel staffs were polite and friendly. Location is a little far from the city but the hotel has taxi facilities to bring guests out which is pretty affordable and driver was kind and accommodating as well.
Breakfast is good with plenty of varieties. Room is pretty basic with basic amenities. The towel policy is a little ridiculous as per room is only supplied with two towels despite having 2 adults and 2 children. But aft much explanation, they decided to send the additional towels.
Pool area is big. The pools are not very well maintain. The nearby beach is pretty for sunset view.
There’s a nearby Barelang seafood restaurant, can request for buggy to drive over and vice versa. Food was cheap and delicious. Must try!
Had my massage done on day of check out as there was a miscommunication btw the front desk and spa staff which was initially suppose to be for the night before the checkout. But they were kind enough to accommodate to my early morning request. Massage was great and affordable too.
Overall we had a good and pleasant short getaway from the city.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Gunawan, General Manager at HARRIS Resort Barelang Batam
Responded 28 Jun 2023
Dear hanamuhd, Cheers from HARRIS Resort Barelang Batam! Thank you very much for choosing HARRIS Resort Barelang Batam for your staycation. I was delighted to read about the memorable time that you spent with us. Thank you for sharing your constructive feedback We will learn for your overall stay was up to your expectation, in relation to our accommodation comfort and services. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. HARRISly Yours! HARRIS Resort Barelang Batam
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Everything was actually okay. The only drawback was the dinner in which I paid IDR 388k per person for a buffet style barbeque. I found the price expensive for what it is worth the was not worth the price. The pool is slightly murky and I think it would be nice if guests were given some kind of grace period for checkout like a 15-30 minute grace period instead of being so strict with the 12pm checkout. The buggy pickups were a good touch and of course the room itself was very well kept and tidy.
Overall, a satisfactory stay but some minor improvements can be done.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Gunawan, General Manager at HARRIS Resort Barelang Batam
Responded 20 Sept 2023
Dear d_maranan28, Cheers from HARRIS Resort Barelang Batam! Thank you for sharing your constructive feedback, We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. HARRISly Yours! HARRIS Resort Barelang Batam
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Everything in our room was clean, and they provided two bolsters, which my partner and I were excited about since we usually fight over them at night. 😂 The resort has three different pools to enjoy and plenty of activities! If you like a quiet place, as I do, this is the perfect spot. It’s far from the busy roads, so you might experience some inconvenience when trying to get to the mall and other places.
However, there were a few things I didn’t enjoy. First, the breakfast buffet was disappointing—the choices were very limited, and the food was often too salty or undercooked. Secondly, I was quite upset about an experience at the bar. The food we ordered wasn’t sent to the kitchen, which resulted in us waiting over an hour (and the bar wasn’t even packed). The staff was apologetic but dishonest. Our friend had already paid for the meal, but when I canceled the order, they didn’t inform me it was already paid for until my friend returned from her activity and told me. We then had to go over and request a refund, which was unpleasant. Also, their food choices run out quickly. We were there right when they opened, and the majority of their menu was already sold out—we were only the fourth or fifth customers to order.
Another issue involved a fellow guest I met. She had booked a room for two adults and one child, but they were only given two towels and two sets of toiletries. When she asked for an additional sets, the staff told her that the child and mother should share one, and if they needed another set, they would have to pay for it. This was quite unreasonable, especially considering they had paid for three people, and hygiene should have been taken into consideration.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Just be careful of things that have already been paid for
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bart Jan van Den Brink, General Manager at HARRIS Resort Barelang Batam
Responded 10 Sept 2024
Dear Trip58159757345 On behalf of the team I would like to thank you very much for choosing HARRIS Resort Barelang Batam for your recent holiday and taking the time to share you experience with us. Please accept our sincere apologies for not providing the service level you were expecting. We have noted the areas that caused disappointment and we are working hard to improve our food quality and our service. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. HARRISly Yours! HARRIS Resort Barelang Batam
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Buggy service slow, except check in check out . In room drinking water, they provide a big jug instead of bottle. I not dare to drink it. Bedsheet, blanket and towel have yellow stain and some even have black dot .
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Gunawan, General Manager at HARRIS Resort Barelang Batam
Responded 21 Nov 2023
Dear katherinelllllll2023, Cheers from HARRIS Resort Barelang Batam! Thank you for sharing your constructive feedback We will learn for your overall stay was up to your expectation, in relation to our accommodation comfort and services. Please rest assured that we are working with the relevant departments to improve on the areas highlighted. We inform you that we implement sustainability where we reduce the use of plastic, so the latest innovation is RO water which has been laboratory tested by the authorities and is ensured to be hygienic and sealed when set up in the room and this applies to all our guests who stay. Nonetheless, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. HARRISly Yours! HARRIS Resort Barelang Batam
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1. Got alot of mosquitoes, everyone of us got alot of bites. 2. Staff don’t understand simple English, hard to communicate. Even my husband was speaking abit of Malay still have luck of understanding even simple food knowledge in the menu. 3. Better if balcony have ceiling fan so can stay in the afternoon while looking at the beach. 4. When we ordered the in-room dining when we first arrived almost all in the menu is not available. 5. Better promote other things to do in the hotel so you can maximise guest stay. 6. Beach front not clean, for 3days I didn’t see anyone clean the beach front, make use of the low tide period. So your guest will enjoy the beach. Don’t waste your good location. 7. Massage is abit expensive, if we are 5 people its still cheaper to go to town and pay 2hrs massage and transpo than using you spa place. 8. The pizza dough in the rock bar is under cooked and the cocktails are too sweet. Although i enjoy the bibimbap alot but the veggie they put are raw. 9. The middle pool are dirty, try to walk around u will see molds around specially the round sitting deck there. Thats why we only went to the kids one and usually we swim at the infinity pool more nicer. 10. Put more lights around will be more nicer or have some dinner at the beachfront or like movie at the beach front.
Although I stated the things that we don’t like, we still plan to visit as we enjoy the relaxing stay, big rooms, the seafood restaurant and the staff are nice even our patience are getting low for not understanding the things we say and request.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Gunawan, General Manager at HARRIS Resort Barelang Batam
Responded 12 Sept 2022
Dear 323jed, Cheers from HARRIS Resort Barelang Batam! We really appreciate you taking the time out to share your experience and we are delighted that you enjoyed your stay with us and sharing your constructive feedback. Please accept our sincere apologies for not providing the service level you were expecting. We have noted the areas that caused disappointment and we are working hard to improve our service quality. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. HARRISly Yours! HARRIS Resort Barelang Batam
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Stayed for 2 nights with 2 kids in a two bedroom suite. The resort is pretty much self-contained with various pools for the kids and spa for the adults. we also paid for some activities by the beach and generally had a good time taking it slow and easy. some unfortunate incidents : the complimentary shuttle we prebooked for ferry terminal didn’t turn up and we had to get a taxi on our own. after the waiting, it was peak hours on a friday evening and the eventual car ride took almost an hour. the front desk staff said it was a miscommunication and will get back to us, but never did. after paying for the massage, the staff didn’t passed us the credit card slip to sign and they kept calling our room to “chase” us to go back to the front desk to sign. as it was late, we asked if we could sign the next morning as payment had already gone through, they kept calling, even to the extent of talking to my kid when i was in the shower. Rooms are spacious and clean in general but there is wear and tear, like stained floors (photos), stains on curtains and hot water flask that doesn’t work. Despite these, the stay was pleasant and staff were friendly.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:Far from batam ferry terminal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Gunawan, General Manager at HARRIS Resort Barelang Batam
Responded 21 Aug 2023
Dear yun3101, Cheers from HARRIS Resort Barelang Batam! Thank you very much for choosing HARRIS Resort Barelang Batam for your staycation. I was delighted to read about the memorable time that you spent with us. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. HARRISly Yours! HARRIS Resort Barelang Batam
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The resort is beautiful, with pools and water play area for children. Many water activities to try too. Very relaxing ambience. Staff is friendly and always smiling. There is a buggy to bring you around as the resort is huge. Rooms are spacious and comfortable too.
We went to Barelang seafood restaurant beside, delicious and transparent and fair pricing. The buggy will bring you to and fro to the restaurant.
The resort is about 30 mins to Grand Batam mall, went there by Grab- easily available and not expensive.
Love our stay there and would be back in a heartbeat!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Gunawan, General Manager at HARRIS Resort Barelang Batam
Responded 12 Jun 2024
Dear snauzzy, Cheers from HARRIS Resort Barelang Batam! Thank you for taking the time to share with us and write this wonderful review. We are absolutely delighted to know that you loved your time at our resort and were able to truly experience the service that is promised at HARRIS Resort Barelang Batam. We looking forward to welcoming you back with us soon. HARRISly Yours! HARRIS Resort Barelang Batam
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Overall the stay was satisfactory and there are areas of improvements. The room shower tap mixer needs to have a "caution" sticker/sign because the hot water side burnt my hand couple of times. The facilities to the pools and spa can only be accessed by stairs from the cafe. Although there is buggy service, having lifts or slopes to go down to pool will be more convenient. We were very disappointed with the food variety as Hindus we cannot take beef and first day I ate longtong and second day when my cousin was going to eat she saw beef meat in the longtong gravy. There was beef sausage for days and only 3rd day they served chicken sausage. They should service both options on all days, I was going to eat the Indian dishes but it was not topped up.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Gunawan, General Manager at HARRIS Resort Barelang Batam
Responded 20 Mar 2023
Dear Excursion09769198677, I wish to thank you for posting your feedback about your stay at HARRIS Resort Barelang Batam. Please accept our sincere apologies for not providing the service level you were expecting. We have noted the areas that caused disappointment and we are working hard to improve our services. We do hope you will give preference to our hotel again on your next trip to the Barelang. We would be delighted to welcome you back and show you that we care of your voice through our commitment to improvements. HARRISly Yours! HARRIS Resort Barelang Batam
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I had an incredible stay at Harris Resort Barelang in Batam! From the moment I arrived, the staff were incredibly welcoming and attentive, making me feel right at home. The resort itself is stunning, with beautiful beachfront views and lush tropical landscaping that provided a perfect setting for relaxation. The rooms were spacious, clean, and well-equipped, with all the amenities needed for a comfortable stay.
The variety of activities available, from water sports to the well-maintained swimming pools, kept everyone entertained. I particularly enjoyed the delicious food options at the restaurants, with both local and international dishes that were full of flavor. The overall atmosphere was serene and family-friendly, making it a great choice for a peaceful getaway or a fun vacation with loved ones.
I highly recommend Harris Resort Barelang for anyone looking for a wonderful and memorable experience in Batam.
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I dont think they have, but u can take their hotel taxi down, i book for my cousin from harris to batam centre area around sgd 15 one way as u all know the resort is further from city :)
Hi, Kindly be informed you that nowadays our shuttle available on weekend only (Friday, Saturday and Sunday) Here we send you our Shuttle Bus Schedule as your reference,
Batam Center Ferry Terminal - HARRIS Resort Barelang
13.00 PM
15.00 PM
17.00 PM
HARRIS Resort Barelang - Batam Center Ferry Terminal
12.00 PM
14.00 PM
16.00 PM
All the timing above are Batam Time, please booked your seat due to we only have limited seat available,
Note ; - Our shuttle bus is free based on schedule and combine with other guest
- For further information please contact WA: 6281534091111
- Any request out of the Free shuttle service schedule , we only provide hotel taxi with additional charges IDR 150.000/way/taxi 5 seater
Should you need any further assistance please do not hesitate to contact us.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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