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Mercure Duesseldorf Neuss

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Traveller (71)
Room & Suite (44)
Dining (10)
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Overview
  • Excellent15%
  • Very good42%
  • Average30%
  • Poor10%
  • Terrible3%
Travellers talk about
“nice hotel”(13 reviews)
“bit dated”(2 reviews)
“quiet room”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (697)
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174 results
Traveller rating
28
63
50
21
12
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LanguageEnglish
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28
63
50
21
12
Show reviews that mention
All reviewsnice hotelbit datedquiet roomoutdoor poolbig roomnice dinnerbeautiful bathroomnice staycity tripfree parkingtrain stationbusiness triprooms are cleanbusiness hotelhotel is locatedcity centremotorway
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1 - 5 of 174 reviews
Reviewed 2 weeks ago

We had a business Workshop with a good result. I cannot meassure the influence the location as such had on this result but at the end of the day we felt at home in the Hotel and had enough to be surprised about. A waitress...More

Review collected in partnership with this hotel
Thank j0hnfrijns
Response from Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf NeussResponded 2 weeks ago

Dear j0hnfrijns, Thank you for this great review. We noticed that everything was to your satisfaction and you felt like at home. Come back,soon! Susanne Schneider Reception Manager

Reviewed 19 February 2018

This hotel was ideally located for my trip. It is an old hotel and is a little tired. However the staff are always smiling, breakfast was good and the meal I had in room service was nice too. This is a business trip hotel not...More

Review collected in partnership with this hotel
Thank Lee C
Response from Mercure19, Front Office Manager at Mercure Duesseldorf NeussResponded 20 February 2018

Dear Lee C, Thank you for taking the time to write something about your stay in our hotel. With large joy we noticed that everything was to your satisfaction. We hope to see you again as a guest in our hotel. Susanne Schneider Reception Manager

Reviewed 12 February 2018

Hello. I stayed for 2 nights in your hotel ( 07.02.2018-08.02.2018) and i have to say that the experience was not so good this time. Although i stayed in your hotel many times, this was the worst experience i had so far and it relates...More

Review collected in partnership with this hotel
Thank 570radup
Response from Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf NeussResponded 14 February 2018

Dear 570radup, Thank you for your review. We are very sorry about the heating situation in your room. Please contact our reception stuff directly when anything is not to your satisfaction. We would have brought you additionally a stove in the room and also more...More

Reviewed 9 January 2018

All around great experience! Very good and firm matress , very nice spacy room and beautiful bathroom conviniently located to bus stop to the city or S11 DB toNeuss city center or Dusseldor city and airport!

Review collected in partnership with this hotel
Thank lefrenchso44
Response from Mercure_TeamNeuss, Front Office Clerk at Mercure Duesseldorf NeussResponded 13 January 2018

Dear lefrenchso44, Thank you for your good rating. We are very pleased that you enjoyed our hotel so much. We hope to see you again soon. Tessa Koch Front Office Clerk

Reviewed 18 December 2017

On the outside the hotel seems old, but inside it is very cozy. The staff is very friendly. The rooms are clean, spacious and the bed is perfect. I am a back patient and therefore a very bad sleeper, but the bed was super. Despite...More

Review collected in partnership with this hotel
Thank anjasH1664PT
Response from Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf NeussResponded 29 December 2017

Dear anjasH1664PT, Thank you for this great review. We notice that everything was to your satisfaction. We hope to see you again,soon! Susanne Schneider reception manager

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$48 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$48 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (71)
Room & Suite (44)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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brenda n
8 October 2017|
AnswerShow all 2 answers
Response from Philip-be | Reviewed this property |
Not really ! In the lobby there are some steps to go to the elevators and the glass doors between the hallway are very tight to open. With a wheel chair in my opinion its almost impossible however this is not a bad hotel.
0
Votes
brenda n
8 October 2017|
Answer
Response from Philip-be | Reviewed this property |
No not really, however this is not a bad hotel . There are a few steps to go to the elevators.The elevatordoor is narrow and the glass doors between the elevators and the hallways are so very tight that you have to be strong... More
0
Votes
Room Tips
"I was in a back room so vey quite and calm"
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"Do not accept a room the looks out on the front parking lot."
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"Make sure to ask for non-smoking."
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"Ensure you explicitly book a non-smoking room or you'll get stuck in a smelly room. Ask not to stay on..."
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