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Premier Inn Loughton/Buckhurst Hill Hotel

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453 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Loughton/Buckhurst Hill Hotel
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Showing 441: English reviews
Stourbridge
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 October 2016 via mobile

Stayed here with a young family room was clean and comfortable. Staff are very helpful and polite. Particularly Trevis who was extremely helpful to us all. Breakfast was lovely with a great variety for everyone

Helpful?
Thank sarahlouise47
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 October 2016 via mobile

Stay here for 2 nights the location it s bit far from the station. Matress really really comfortable and the room was clean. Breakfast was good but everything on microwave and most of the dishes were cold.

Helpful?
Thank Sa_Re 9
WhitbreadHotels, Online Customer Service at Premier Inn Loughton/Buckhurst Hill Hotel, responded to this review

Hi there, Thank you for taking the time to review your stay at our hotel. We are pleased to hear you enjoyed the comfort of your room however, we apologise that on this occasion our breakfast service did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More 

Southport
Level Contributor
109 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 28 September 2016

This was our third stay here, we like it here, its convenient for the M25 and for visiting family and friends. The rooms are comfortable, as are the beds and pillows. The Premier Inn policy a good nights sleep or your money refunded is an added bonus as on our first night we got woken up by noisy people and... More 

Helpful?
Thank June61Southport
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2016 via mobile

Stayed here for a night as we was traveling from northamptonshire to see a concert on the out skirts of london, worst night sleep ever due to the amount of loud banging, shouting which sounded like a fight kicking off outside our hotel window. And the breakfast is cheaper at the toby carvey next door than the hotel.

Helpful?
Thank Jenna K
WhitbreadHotels, Online Customer Service at Premier Inn Loughton/Buckhurst Hill Hotel, responded to this review

Hi Jenna Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your... More 

London
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 September 2016

We stayed for two nights here and found it to be very good. It feels smaller than other hotels and so is quiet, even at breakfast. The staff are excellent and seem to get on with all the guests. Breakfast is very good, decent continental selection plus cooked to order hot breakfast. I would avoid at all costs the Toby... More 

Helpful?
Thank johngill
Surrey, United Kingdom
1 review
Reviewed 20 September 2016

Excellent service, great attentive and friendly staff but unfortunately the most uncomfortable mattress we have slept on in long while, which really sport our entire stay as neither of us had much sleep and both woke up with a bad back...

Review collected in partnership with premierinn.com

Helpful?
Thank priormrcraigp
Suffolk
Level Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 19 September 2016

This hotel is well located for a London stay in a pleasant suburb not far from the tube and with plenty of free parking. It is clean modern and good value and the staff team absolutely excellent. Rarely have I come across such consistently excellent customer service, still less at a chain establishment. The team are all helpful, friendly and... More 

Review collected in partnership with premierinn.com

Helpful?
Thank suffolkpunch56
King's Lynn, United Kingdom
1 review
Reviewed 19 September 2016

This hotel is in a great position to get tube into London, the high street nearby has plenty of choices of restaurants and shops, friendly, helpful staff, excellent breakfast. I have used this hotel in the past and will be using it again in the future.

Review collected in partnership with premierinn.com

Helpful?
Thank petersansom123
Hucknall, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 September 2016

We stayed for three nights this time, 30/08 to 02/09 and once again it cannot be faulted. The room was spotless, they even supplied a fan to cool the room. The breakfast is excellent value when you consider how much choice there is, from continental to full english and everything in between. Checking in was a breeze as was checking... More 

Helpful?
Thank baz8491
Lancashire, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2016

Stayed here for the second time as it is very close to the city and easy access from the motorway. The area is quiet and even though there is a pub next door, it was still quiet. There was loads of hot water, towels and free ice. Decent price and relatively safe parking. Staff polite and easy check in. Rooms... More 

Helpful?
Thank AJ W

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Amenities

Highlights
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Hit the tracks in Epping Forest or in the Queen Elizabeth Olympic Park, both just minutes away ... more   less 

Additional Information about Premier Inn Loughton/Buckhurst Hill Hotel

Address: High Road, Buckhurst Hill IG9 5HT, England
Region: United Kingdom > England > Essex > Buckhurst Hill
Price Range: $106 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Loughton/Buckhurst Hill Hotel 3*
Number of rooms: 50
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Also Known As:
Premier Inn Loughton Buckhurst Hill Hotel Buckhurst Hill
Holiday Inn London
Premier Inn London
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Loughton/Buckhurst Hill Hotel staff and other travellers.
2 questions
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London, United Kingdom
over a year ago
Sturminster Newton, United Kingdom
3 months ago

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Questions? Get answers from Premier Inn Loughton/Buckhurst Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose two rooms instead of a family room if you have kids. Very small rooms”
 of 5 bubbles judysam2016, 31 Oct 2016 | Read review
“Top Floor away from The Toby side quieter”
 of 5 bubbles June61Southport, 27 Sep 2016 | Read review
“They all seem good to me, however granddaughter prefers going upstairs”
 of 5 bubbles baz8491, 4 Sep 2016 | Read review
“Cannot recommend any particular room.”
 of 5 bubbles errolm147, 31 Jul 2016 | Read review
“Rooms at the back are away from the pub car park, but very dark, so it's a trade off really.”
 of 5 bubbles marinab663, 13 May 2016 | Read review
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