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Mercure Hotel Frankfurt Airport

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Traveller (257)
Room & Suite (73)
Dining (12)
Overview
  • Excellent16%
  • Very good45%
  • Average28%
  • Poor8%
  • Terrible3%
Travellers talk about
“shuttle service”(25 reviews)
“one night”(37 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,155)
Filter reviews
548 results
Traveller rating
89
236
146
59
18
Traveller type
Time of year
LanguageEnglish
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89
236
146
59
18
Show reviews that mention
All reviewsfrankfurt airportshuttle serviceone nighta free shuttle busindustrial areaan overnight stayindoor poollong flightshort staybooked this hotelrooms are nicemini barfree internettransitbathtubeuropeconnection
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1 - 5 of 548 reviews
Reviewed 2 weeks ago

Had to stay here as flights back to US were canceled due to weather. There was also a huge trade show in the city which was driving the process for hotels very high when I needed to book. However, I was able to get a...More

Thank NY3BStra
Reviewed 2 weeks ago

I will never stay here again. The hotel itself is nice and the value of one night stay and 2 weeks of free parking is a great deal. However the poor staff experience and brand inconsistency in the loyalty program + shuttle service were a...More

Review collected in partnership with Accorhotels.com
Thank Allyster T
Reviewed 18 February 2018

There's a free shuttle bus to and from T1 to the hotel which takes about 15 minutes. Rooms are very basic and dated but for a night it's just about acceptable. Internet was ok. Restaurant is very expensive but other than a very busy close...More

1  Thank sparty328
Reviewed 11 February 2018

Had to stay at Mercure Kelsterbach. The stay was devastating and horrible. Unprofessional front desk. had to wait for several minutes though many staff were idle. Leaking hand shower, unclean toilet. Absolute waste of money

Review collected in partnership with Accorhotels.com
Thank panchapakesanr
Reviewed 5 February 2018

Not far from airport, comfortable, good restaurant and excellent wine list...Slow service in restaurant because only one waitress who was doing her maximum. Welcome of the staff excellent, both in reception and restaurant.

Review collected in partnership with Accorhotels.com
Thank 509jeanjacquesd
View more reviews
Best Value Properties in Kelsterbach, Germany
See all 9 hotels in KelsterbachSee all
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Spa
Details
Price range
US$72 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (257)
Room & Suite (73)
Dining (12)
Pool & Beach (6)
Questions & Answers
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rudytjip
9 January 2018|
AnswerShow all 5 answers
Response from Bill T | Reviewed this property |
Sorry don’t know as I used the hotel shuttle.
1
Vote
millinger
8 March 2017|
AnswerShow all 5 answers
Response from Mihai1978 | Reviewed this property |
There is a shuttle every 30-60 minutes or so, you need to check their timetable at the reception for the exact time of each shuttle (or email in advance). You need to book your seat on the morning runs, apparently. And most... More
0
Votes
AliceMoerk
6 March 2017|
AnswerShow all 3 answers
Response from miguelalterio | Reviewed this property |
Hertz CAR RENTAL is located on -1 City Mall level at terminal 1 area A
1
Vote
Google Translation
Room Tips
"Want a good room? Stay at the Hilton or Sheraton!"
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"The extra fee for the high speed net is worth it."
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"Be cheerful and positive in interaction with booking clerk"
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"Dont stay here."
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