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NH Frankfurt Airport West

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NH Frankfurt Airport West
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434 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Norway
Reviewed 1 week ago NEW

Visited Frankfurt for a festival and had a 3 nights stay at the hotel.For the stars given it could be way better.It was just ok . The breakfast buffet was excellent,but the stuff of the hotel was in general a bit slow.The room was not cleaned properly,and the mini bar was never re-filled and had no variety to start with.The...

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Helpful?
Thank Christina A
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear Christina A, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. We regret we did not cover your expectations at all but please be informed we will use your comments to retrain our staff members to avoid experiences like this in future. Thank you again...

Africa
Reviewed 1 week ago

Hotel is ok in general. Bed is comfortable. TV is not very diverse in terms of channel. Personal is very profesional. Quality price ratio is good. Food is cheap It's conform to a 4 stars hotel. Rooms are really quite.

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Thank Cemac_first
Reviewed 1 week ago via mobile

The hotel name is somewhat misleading, depending on traffic it can be an expensive cab ride or a long ride on the shuttle. Tip: get your return shuttle ticket promptly as soon as you check in since the shuttle only fits 8 people at a time. The rooms are comfortable enough, but nothing really luxurious and as others have pointed...

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1Thank VoyagerNine
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear VoyagerNine, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. Your right, our hotel in Raunheim is 10 km from the airport and a trip takes usually 10-12 min and is also free of charge by using our shuttle. We are sorry for the technical...

East Kilbride, United Kingdom
Reviewed 12 February 2017 via mobile

Stayed here for three nights and it's a very modern fresh clean hotel... the shuttle bus from the airport is a great addition and the food is quite good too... overall pleased with the hotel it's modern but basic at the same time, but would stay here again although the prices go up and down during the week which is...

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Thank John G
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear John G, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Frankfurt Airport West. I really appreciate the excellent comments, that I have shared with our staff. Hoping to welcome you...

Prague, Czech Republic
Reviewed 10 February 2017 via mobile

Service is not great and it look like a school pension. You call from the room and they pick every 4 times. Cleaning team is really kind and room are practical and clean. Breakfast is good with wide choice and good quality. For work it is fine.

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Thank Johan A C
Belgrade, Serbia
Reviewed 8 February 2017

I traveled from Argentina to Europe and I must sleep one night near the Frankfurt airport. This hotel is everything what I need: shutle bus from airport to the hotel and from hotel to the airport, profesional and fast stuff, good restaurant for diner and exellent breakfast, fast wi-fi...

Review collected in partnership with NH Hotels
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Thank predrag2013
Manchester, United Kingdom
Reviewed 26 January 2017 via mobile

I recently stayed here for a night whilst on business and it is a great hotel. The staff were helpful and severed a good local beer with a smile! The rooms are comfy and have what you need. They have their own bus which runs regular trips to the airport - look out for the blue mini buses at the...

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Thank Unknown2313
Warwickshire, United Kingdom
Reviewed 4 January 2017

Very good hotel, very warm, pleasant atmosphere and people. Wonderful building even if you don't stay too long it is worth just popping in to see it so close to the airport and well serviced. Not well sign posted if you are driving there yourself.

Review collected in partnership with NH Hotels
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Thank michaelsL4008AR
Reviewed 31 December 2016

Very good airport hotel with good amenities. The restaurant for supper was excellent but they do not offer lunch we had to find a nearby restaurant to eat lunch.Very reasonable price with good service.

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Thank Tanya D
Christchurch, New Zealand
Reviewed 29 December 2016

The hotel was welcoming, friendly helpful service, good breakfast buffet. The room was a good size and clean. My second experience of a NH Hotel and I have to say that they are definitely value for money

Review collected in partnership with NH Hotels
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Thank Kyrene

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The NH Frankfurt Airport West is ideally located close to the Frankfurt International Airport. Our airport shuttle guarantees our guests easy arrival and departure, with just a 15-minute ride to the hotel. ... more   less 

Additional Information about NH Frankfurt Airport West

Address: Kelsterbacher Str. 19-21, 65479 Raunheim, Hesse, Germany (Formerly NH Frankfurt Rhein Main)
Region: Germany > Hesse > Raunheim
Price Range: $76 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Frankfurt Airport West 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, NHHotels, Hotel.de, Priceline and Travelocity so you can book your NH Frankfurt Airport West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Frankfurt Rhein - Main Hotel Raunheim
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Questions & Answers

Here's what travellers have asked, with answers from NH Frankfurt Airport West staff and other travellers.
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Questions? Get answers from NH Frankfurt Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go right and lower”
 of 5 bubbles X3603ZZmarkh, 12 Oct 2016 | Read review
“Free shuttle - take #1(2 hotels) Instructions said catch shuttle @ Terminal 1 - Hall A. Stand in front of Hall B to catch shuttle.”
 of 5 bubbles Ronda3503, 24 Sep 2016 | Read review
“If you need to be connected, then just not book here. Also, the phones in rooms cannot dial external.”
 of 5 bubbles rajeshshin, 14 Sep 2016 | Read review
“I guess all rooms are similar.”
 of 5 bubbles cosmopolitanforlife, 12 Jun 2016 | Read review
“Opposite side to rail lines”
 of 5 bubbles AndrewD28, 12 Apr 2016 | Read review
5 of 5